irregular BSODs after resume from sleep

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  1. Posts : 7
    Windows 10 Professional
       #1

    irregular BSODs after resume from sleep


    Hello,

    I am having irregular BSODs if and only if I have sent my PC to standby and am resuming from it.
    If I remember correctly, these BSODs come with different error codes.

    I have run the V2 log collector, the output is attached to this post.

    Thank you very much in advance for helping me resolve the issue.
    irregular BSODs after resume from sleep Attached Files
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 14,387
    Windows 10 Pro
       #2

    Hi Nox997,

    Please change the system language on your pc to English as it is difficult for most of us to translate german(?) to english.
    Change System UI Language in Windows 10
      My ComputersSystem Spec


  3. Posts : 214
    W10
       #3

    I haven't worked with a Xeon processor in a long time. Are you certain that all of your software/hardware is fully compatible w/this processor (it's architecture is different from the i series processors)

    Gigabyte H97-D3H-CF motherboard UEFI/BIOS dates from 2015. Please visit the Gigabyte support site for your motherboard to ensure that you have downloaded/installed the latest available version

    Very few entries in the WER section of the MSINFO32 report. It appears that you reinstalled Windows earlier this month.
    Did you have the problem before you reinstalled? Did the problem persist after the reinstall?

    Please note these older drivers that were present in the crash dump
    I suggest uninstalling the programs associated with the drivers dated from 2015 and earlier
    I suggest updating the programs assoicated with the drivers dated from 2016 and later:
    Code:
    DDCDrv.sys                                    Tue Apr  8 03:50:11 2008 (47FB23B3)
    lirsgt.sys                                    Sun May 17 09:06:57 2009 (4A100BF1)
    atksgt.sys                                    Sun May 17 09:36:34 2009 (4A1012E2)
    vwifibus.sys                                  Tue Feb 14 21:47:58 2012 (4F3B1CDE)
    WindowsTrustedRTProxy.sys                     Sat Mar 23 18:43:47 2013 (514E3023)
    iaStorA.sys                                   Wed Jun  3 05:38:57 2015 (556ECB31)
    BthA2dp.sys                                   Fri Jun 19 07:17:39 2015 (5583FA53)
    spvdbus.sys                                   Thu Oct 29 01:59:11 2015 (5631B5AF)
    spvve.sys                                     Thu Oct 29 01:59:12 2015 (5631B5B0)
    WMILIB.SYS                                    Thu Apr 27 12:37:17 2017 (59021E3D)
    RTKVHD64.sys                                  Wed Jun 14 01:58:31 2017 (5940D087)
    TeeDriverW8x64.sys                            Tue Jul 18 10:15:12 2017 (596E17F0)
    IntelHaxm.sys                                 Mon Aug 21 04:19:47 2017 (599A97A3)
    semav6msr64.sys                               Mon Jan 22 12:35:46 2018 (5A6620F2)
    logi_joy_vir_hid.sys                          Mon Apr  2 21:02:23 2018 (5AC2D29F)
    VBoxNetLwf.sys                                Thu Nov  8 14:35:01 2018 (5BE48FE5)
    VBoxUSBMon.sys                                Thu Nov  8 14:35:01 2018 (5BE48FE5)
    VBoxDrv.sys                                   Thu Nov  8 14:35:38 2018 (5BE4900A)
    logi_core_temp.sys                            Fri Nov 16 03:23:07 2018 (5BEE7E6B)
    logi_joy_bus_enum.sys                         Tue Nov 20 10:28:21 2018 (5BF42815)
    logi_joy_xlcore.sys                           Tue Nov 20 10:28:25 2018 (5BF42819)
    You can find most of these with a Google search. More info on them is available at Driver Reference Table (DRT) (search function is just before the table starts)
    Most of the Intel drivers can be located at the motherboard manufacturer's website.
    Ensure that Windows is set to update drivers also: Enable or Disable Driver Updates in Windows Update in Windows 10

    If none of this helps, please run Driver Verifier according to these instructions: Enable and Disable Driver Verifier in Windows 10
      My ComputerSystem Spec


  4. Posts : 7
    Windows 10 Professional
    Thread Starter
       #4

    Hello,

    thank you for your replies.
    @axe0: My Windows display language *is* set to English. My keyboard layout as well as "local" options are set to German however (e.g. how dates are displayed). Maybe that caused the logs to be in German instead of English.

    @jdc1:
    thank you for your hints!
    - I am certain my soft- and hardware is fully compatible with this processor.
    - The BIOS is the most recent one that can be obtained for my mainboard.
    - I have updated to Windows 10 1903 rather recently, maybe that is the reason for the few entries in WER section of MSINFO32? Otherwise, my OS is *pretty* old (maybe first install date around 2011). It was already running on a completely different PC.

    - I will try to remove the older drivers and see if the problem persists.

    Best,
    Nox
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 14,387
    Windows 10 Pro
       #5

    Reason I suggested it, is because since I personally can't read your logs, there is only 1 dump and you say there are multiple crashes with different errors it is difficult to narrow it down right now.

    However, typically with multiple different error codes it rarely is a driver issue so I wouldn't be worried about drivers for now.
      My ComputersSystem Spec


  6. Posts : 7
    Windows 10 Professional
    Thread Starter
       #6

    Hello,

    after I cleaned up several of the old drivers (not all I guess), I tried to get the system to a BSOD again by going to sleep - waking p again and so on.
    took me maybe 4 tries, then a BSOD with a different exception happened.

    Log is attached.

    @axe0: If you assume it is not a driver issue, what might cause it then?
    Personally, I think it could be either the graphics card or my screen - the screen sometimes blocks the system (during POST) from booting until I turn the screen off and on again. Not sure if this is due to the screen itself (HDMI) or due to the USB Hub that is built-in.

    Thank you very much in advance!
    irregular BSODs after resume from sleep Attached Files
      My ComputerSystem Spec



  7. Posts : 290
    Windows 8.1 Enterprise x64
       #7

    First of all, I would recommend running Driver Verifier to test the system for faulty drivers (Enable and Disable Driver Verifier in Windows 10)
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 14,387
    Windows 10 Pro
       #8

    Could you crash the pc a few more times, about 3 times please. I have a hunch of a possible cause, but would like to see more crash dumps.

    The last crash occured, because the system tried to access memory which it should not have.
    Code:
    2: kd> .cxr 0xfffff88bd0516b90
    rax=400000000654e000 rbx=ffff9e8a04400290 rcx=0000000000000000
    rdx=ffff9e8a1b1adb18 rsi=0000000000000000 rdi=ffff9e8a1b142b18
    rip=fffff805516442bd rsp=fffff88bd0517588 rbp=ffff9e8a1b954b18
     r8=0000000000000001  r9=bfff9e8a1d4e3b18 r10=ffff9e8a1b142b18
    r11=0000000000000000 r12=0000000000000000 r13=ffff9e8a1b946000
    r14=0000000000000000 r15=ffff9e8a04a078f0
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nt!RtlRbRemoveNode+0x3dd:
    fffff805`516442bd 410fb64110      movzx   eax,byte ptr [r9+10h] ds:002b:bfff9e8a`1d4e3b28=??
    
    
    2: kd> !pte bfff9e8a`1d4e3b28
                                               VA bfff9e8a1d4e3b28
    PXE at FFFFD86C361B09E8    PPE at FFFFD86C3613D140    PDE at FFFFD86C27A28750    PTE at FFFFD84F450EA718
    Unable to get PXE FFFFD86C361B09E8
    WARNING: noncanonical VA, accesses will fault !
    What worries me more, however, is that the address bfff9e8a`1d4e3b28 starts with a b.
    This may mean nothing to you, but in kernel mode memory addresses start with ffff8. This is called a bit flip and is often a result of a faulty CPU which inadvertently flipped a bit.
    Code:
    2: kd> .formats bfff9e8a1d4e3b18
    Evaluate expression:
      Hex:     bfff9e8a`1d4e3b18
      Decimal: -4611793177369756904
      Octal:   1377774750503523435430
      Binary:  10111111 11111111 10011110 10001010 00011101 01001110 00111011 00011000
      Chars:   .....N;.
      Time:    ***** Invalid FILETIME
      Float:   low 2.72944e-021 high -1.99703
      Double:  -1.97621
    2: kd> .formats ffff9e8a1b142b18
    Evaluate expression:
      Hex:     ffff9e8a`1b142b18
      Decimal: -107158979728616
      Octal:   1777774750503305025430
      Binary:  11111111 11111111 10011110 10001010 00011011 00010100 00101011 00011000
      Chars:   ......+.
      Time:    ***** Invalid FILETIME
      Float:   low 1.22562e-022 high -1.#QNAN
      Double:  -1.#QNAN
      My ComputersSystem Spec


  9. Posts : 7
    Windows 10 Professional
    Thread Starter
       #9

    Hello @axe0,

    I have crashed the system three more times...
    The logs are attached.

    Best,
    Nox
    irregular BSODs after resume from sleep Attached Files
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 14,387
    Windows 10 Pro
       #10

    Although my initial suspicion was the CPU what I posted earlier, I'd like you to run a memory test first.
    Please run the below-referenced memory test.




    irregular BSODs after resume from sleep Diagnostic Test irregular BSODs after resume from sleep

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec


 
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