Hi there,
From last few days I am struggling with BSOD's. Can't say why it's happening.
Attached a zip file from V2 log connector.
Appreciate so much your assistance. Where should I look into?
It's a new Dell Vostro. I have onboard Adguard and Advanced System Care Ultimate. Maybe on of this?
Thanks
PL: Odinstaluj program od Devolo do konfigurowania sprzętu sieciowego i zaktualizuj ZoneAlarm, AdGuard i NetLimiter (sprawdź aktualizacje w ich programach)
ENG: Uninstall Devolo software to configure network equipment and update ZoneAlarm, AdGuard and NetLimiter (check updates in programs)
You claim that you have updated the programs, but the memory dump shows that you have not updated anything. What is the current version of Zone Alarm and AdGuard?
Hi. I've checked for possible updates and there was nothing more for Adguard, so the current and latest version is 7.1.2817. When I forced to check the possible updates for Zone alarm, nothing more than 15.4.062.17802 could be find. However on the website I found that there are already 4 newer versions with latest numbered as 15.6.121.18102. Should I manually unistalled old version of Zone alarm and install a one one?
Actually I had to remove Zone Alarm and don't want to install a new updated version now, because I have limited data internet now, being outside the country. Will see in few upcoming days if something will change.
FYI - I find that updaters (even the updaters built into a program) are frequently inaccurate.
And, even if it updates, it depends on how the installer works - it may install a new version of the .exe file(s), but may not update the drivers (.sys files).
When having problems the best way to update programs is:
- visit the website of the program and download the latest available version
- uninstall the currently installed version
- then install the freshly downloaded version.
I throw in an extra step or two on my own system.
I use Revo Uninstaller - and backup my registry and any files that I decide to remove manually.
If it's a video problem, then I use DDU to completely remove traces of the drivers (my son found this out the hard way when he was having video issues).
So I take it everytime a product update is released for the AV program you have installed you reinstall it to apply the update?
I would agree with you, if we're talking about software updaters (as in programs that not only update themselves but also other programs), but this is something different.
Last edited by axe0; 17 Aug 2019 at 07:48.
NO, my statement started with "When having problems..."
At work we update systems using the built in updaters all the time.
They are fine to use when all is well - although they're not as competent at updating as most would believe.
It's only when we run into problems that we resort to the "uninstall/download/install" method
EDIT: As with any software construct, GIGO reigns supreme. It doesn't matter whether it's a software updater, OEM updater, or a single program updater - if the "back end" (website/storage site) isn't taken care of properly (coding/placing the updated files in such a way that the updater can find them), then the updater may not be able to find the most recent version
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