1. Joined : Aug 2015
    Posts : 1
    windows 10
       07 Aug 2015 #1

    BSOD random crash KMODE_EXCEPTION_NOT_HANDLED 0x0000001e intelppm.sys


    Hello, after i upgraded from windows 7 to windows 10, i am getting those random BSOD screens. First i thought it was my usb wifi adapter, cause it was supported only for win 7 , but after upgrade i am still getting those BSOD errors. Can anyone help me where is the problem ? There are dump files, just bother with the last one from 7.8.2015 - that is the new after USB wifi adapter changed.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    NW Florida
    Posts : 6,785
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       07 Aug 2015 #2

    Chaoz64, I have looked at your last few dump files and they all are pretty consistent.

    [CODE][
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 1E, {ffffffffc0000005, fffff800ad072140, 0, ffffffffffffffff}
    Probably caused by : intelppm.sys ( intelppm!AcpiCStateIdleCancel+0 )
    Followup: MachineOwner/CODE]

    They further name 2 drivers

    Code:
    ffffd001`69069990  fffff800`ae6ef7e4Unable to load image \SystemRoot\System32\drivers\netr28ux.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for netr28ux.sys
    *** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
     netr28ux+0x3f7e4
    Which is your Ralink RT2870 series USB802.11n Wireless Adapter Driver (you may have a different manufacturer) , snd

    Code:
    ffffd001`0c469958  fffff800`46654ebbUnable to load image \SystemRoot\system32\DRIVERS\netr7364.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for netr7364.sys
    *** ERROR: Module load completed but symbols could not be loaded for netr7364.sys
     netr7364+0x64ebb
    Which is your Ralink RT2870 series USB802.11n Wireless Adapter Driver (you may have a different manufacturer)

    Please update those wireless drivers, if you can find Windows 10 drivers for them and let's see what we have after that.
      My System SpecsSystem Spec


 


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