APC INDEX MISMATCH error

Page 3 of 4 FirstFirst 1234 LastLast

  1. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #21

    amos said:
    and how will that change anything? I'm really asking...

    long generic is about to finish in several minutes...
    ???
      My Computer


  2. Posts : 121
    Windows 10
    Thread Starter
       #22

    I thought the dumps will show what is causing the BSOD in the first place. Until now I posted a lot of information and uninstalled a lot of things but what about any clue about what is causing the BSOD? Anything I've done so far made any progress with understanding the cause?

    I have this pagefile settings like that since the beginning, 4 years ago, how changing it is related to the BSOD?

    long generic passed - anything I should do with this info?
      My Computer


  3. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #23

    Post an image of the long generic results.

    The page file can be re-modified after one week of computer stability (no BSOD or unexpected shutdowns/restarts).

    Page file location, size, etc. can cause problems with dump file creation.
    For example:

    Code:
    Event[1424]:
      Log Name: System
      Source: volmgr
      Date: 2019-07-19T23:47:56.044
      Event ID: 161
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-K0H9K1I
      Description: 
    Dump file creation failed due to error during dump creation.
    Code:
    Event[2447]:
      Log Name: System
      Source: volmgr
      Date: 2019-07-21T20:28:27.513
      Event ID: 161
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-K0H9K1I
      Description: 
    Dump file creation failed due to error during dump creation.
    Code:
    Event[2659]:
      Log Name: System
      Source: volmgr
      Date: 2019-07-21T23:47:44.810
      Event ID: 161
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-K0H9K1I
      Description: 
    Dump file creation failed due to error during dump creation.
    Code:
    Event[2959]:
      Log Name: System
      Source: volmgr
      Date: 2019-07-22T23:02:38.762
      Event ID: 161
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-K0H9K1I
      Description: 
    Dump file creation failed due to error during dump creation.
      My Computer


  4. Posts : 121
    Windows 10
    Thread Starter
       #24

    I only have this:
    Long Generic - Started 23/07/2019 00:06:54
    Long Generic - Pass 23/07/2019 01:56:53
    Am I missing something?

    I see, but there were other dump files that were created including the big one that was over 1gb, nothing over there?
    @jdc1 wrote:
    All of the memory dumps are STOP 0x1 errors: BSOD Index

    I'm uncertain at this point, but I suspect a hardware issue. Most likely BIOS/UEFI/memory (which can be in the CPU, in the RAM, the motherboard, or even in the video card.

    Do you see any reference to the above in the dump files?
      My Computer


  5. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #25

    See post #15.
    There was a driver identified in the memory dump.

    Each BSOD crash if it creates a dump file makes the troubleshooting more efficient.
    Each BSOD crash that does not create a dump file makes the troubleshooting inefficient as there is no debugging.

    Please modify the settings to increase the likelihood of dump file formation.

    Again, software and windows settings can be re-modified after one week of computer stability.
      My Computer


  6. Posts : 121
    Windows 10
    Thread Starter
       #26

    I understand. I will give it a day or two and see if the BSOD returns. If it does, I will do the changes and post an update.

    in post 15 APC INDEX MISMATCH error I didn't see any mentioning of a driver...
      My Computer


  7. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #27

    It was a typo: post #19:

    Bitdefender driver: atc.sys
      My Computer


  8. Posts : 121
    Windows 10
    Thread Starter
       #28

    Oh, maybe you edited it after I read it? because I only saw the (first) pagefile related part of that comment.

    So if I understood correctly, at the moment there was only one suspicious thing in the dumps and that is the bitdefender. I removed every reference to it and now I'm waiting for a BSOD to happen again in order to see what's next or alternatively, never to see a BSOD (until next time)?

    Regarding the pagefile, I always read that performance wise it is better to set it with a fixed size (1.5 times the memory I have) , is this still correct?
      My Computer


  9. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #29

    The computer environment is modified to produce BSOD during the troubleshooting.
    This includes automation of the size.

    Please modify the settings during the troubleshooting so that
    a) the dot is moved to system managed size
    b) the box is checked to automatically manage paging file size for all drives

    When troubleshooting is completed you can modify any settings and install any software.
      My Computer


  10. Posts : 121
    Windows 10
    Thread Starter
       #30

    After 2 days, there was no BSOD. Maybe BitDefender was the blame here.
    Now I have Windows Defender and malwarebytes free (trial is over).

    Any recommendations for a decent anti virus?

    Thanks a lot for the moral support. If the BSOD will be back, I'll update ofcourse.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:44.
Find Us




Windows 10 Forums