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#11
1) Use one of these for share links: one drive, drop box, or google drive.
2) Please post a share link for the memory dump using one of the above share links.
3) For virtual memory: (modify after posting the memory dump share link)
a) move the dot from custom size to no paging file
b) reboot
c) move the dot to system managed size
d) check the box to automatically manage paging file size for all drives
e) reboot to maintain settings
4) Open administrative command prompt and copy and paste:
a) dism /online /cleanup-image /scanhealth
b) dism /online /cleanup-image /restorehealth
c) sfc /scannow
d) findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
e) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
5) Look on the desktop for a new text file > post a share link into the thread
6) Hash mismatch is a known problem for windows defender know known as Microsoft defender.
This may display corruption until there is an applicable windows or windows defender update.
7) When using Sea Tools for Windows > post images of long generic tests into the thread
8) Run AVG uninstall tool:
Install AVG on your PC, Mac | AVG installation files
9) Run Bitdefender uninstall tool:
Uninstall Bitdefender
How to uninstall Bitdefender from your Windows device
10) Make sure Windows defender is on
11) For any BSOD:
a) run the V2 log collector to collect new log files
b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
12) For the motherboard: (the logs did not display the version) (it appears to be version 1)
GA-H81M-HD3 (rev. 1.0) | Motherboard - GIGABYTE Global
Code:BaseBoard Version x.x
Code:2019-07-22 09:08:03, Info CSI 0000035a [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\Defender.psd1; source file in store is also corrupted 2019-07-22 09:08:03, Info CSI 00000342 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpComputerStatus.cdxml; source file in store is also corrupted 2019-07-22 09:08:03, Info CSI 00000345 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpThreat.cdxml; source file in store is also corrupted 2019-07-22 09:08:03, Info CSI 00000348 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpThreatCatalog.cdxml; source file in store is also corrupted 2019-07-22 09:08:03, Info CSI 0000034b [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpThreatDetection.cdxml; source file in store is also corrupted 2019-07-22 09:08:03, Info CSI 0000034e [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpPreference.cdxml; source file in store is also corrupted 2019-07-22 09:08:03, Info CSI 00000351 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpScan.cdxml; source file in store is also corrupted 2019-07-22 09:08:03, Info CSI 00000354 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpWDOScan.cdxml; source file in store is also corrupted 2019-07-22 09:08:03, Info CSI 00000357 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpSignature.cdxml; source file in store is also corrupted
Last edited by zbook; 22 Jul 2019 at 02:34.