WHEA_Uncorrectable_Error while using Chrome

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  1. Posts : 16
    Windows 10 Pro 64 bit
    Thread Starter
       #11

    Thanks, jdc1. The only thing I have hooked up to this PC aside from a monitor and Ethernet cable is just a USB hub strip for my keyboard, mouse, phone, gaming headset, and controller. I will try running the machine with the majority of these items unplugged. So far, I haven't had any BSODs since performing all of the hardware tests. If/when it occurs again I'll update the post with new log files.

    jdc1 said: View Post
    If you note, the Intel Processor Diagnostic Tool performs many of the same type tests as Prime95.

    When/if the system BSOD's again, please generate another V2 report and upload it.
    I'm interested in seeing if there are any remnants of the ntiolib_x64.sys driver left on the system (and if it's involved with the BSOD's).

    As for the Corsair software, please visit the Corsair website to ensure that you have the latest version installed.

    Beyond that, I suspect another hardware component may be to blame here.
    The first step would be to disconnect ALL unneeded devices (and uninstall their software). Then test to see if the BSOD's continue. This sort of hardware troubleshooting is a long, drawn out process because you have to wait for a BSOD after making the changes. I start with removing everything that's not needed in order to cut down on the time that this will take. More info on this sort of troubleshooting here (It's an older post): Hardware Stripdown Troubleshooting
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 8,479
    Windows 10 Pro X64 1903 189362.439
       #12

    Why do you have a hub? Looking at the manual it sure doesn't look like you would need one:

    Click image for larger version. 

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      My ComputersSystem Spec


  3. Posts : 16
    Windows 10 Pro 64 bit
    Thread Starter
       #13

    Because of the distance between by desk and my PC at the moment. Its better to have one USB wire trailing 2 feet than 4-5.
    Ztruker said: View Post
    Why do you have a hub? Looking at the manual it sure doesn't look like you would need one:

    Click image for larger version. 

Name:	image.png 
Views:	2 
Size:	69.7 KB 
ID:	240798
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 8,479
    Windows 10 Pro X64 1903 189362.439
       #14

    Suggest as part of your testing, remove the hub.
      My ComputersSystem Spec


  5. Posts : 16
    Windows 10 Pro 64 bit
    Thread Starter
       #15

    Thanks, will do. I used the hub for the better part of a year with my laptop without an problem, so I'll be surprised if its the culprit.
    Ztruker said: View Post
    Suggest as part of your testing, remove the hub.
      My ComputerSystem Spec

  6.    #16

    There's 2 ways to test the attached devices:
    1) you unplug them one at a time and wait to see if the BSOD's have stopped
    2) you unplug everything that you can and wait to see if the BSOD's have stopped

    Obviously Step 2 will take a lot less time than Step 1

    The wife had a W8 system that worked well with it's USB stuff attached for several years.
    Recently we found that either the front USB ports, the USB cable, or the USB external drive went bad - causing severe problems.
      My ComputerSystem Spec



 
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