Hi BishieBishie ,
1) Only one of the mini dump files was able to be debugged.
2) Open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
3) The BSOD bugchecks were:
50
BE
1E
4) What is the age of the computer and which parts are under warranty?
5) Some RAM manufacturers offer lifetime warranties.
6) What is the name of the RAM manufacturer and are the RAM modules under warranty?
7) Update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
8) Uninstall Driver Easy
Code:
Driver Easy 5.6.12 5.6.12 Easeware
9) Perform a system restore to a date before installing drivers with driver easy.
If there is no restore point or no working restore point then reinstall all drivers displayed on the motherboard website.
Another option that is sometimes needed is a clean install followed by installation of drivers from the motherboard website
10) Open administrative command prompt and type or copy and paste:
11) sfc /scannow
12) dism /online /cleanup-image /restorehealth
13) chkdsk /scan
14) wmic recoveros set autoreboot = false
15) wmic memorychip get manufacturer, capacity, partnumber, speed, memorytype, devicelocator, formfactor
16) bcdedit /enum all
17) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
18) Make sure that there is no over clocking while troubleshooting.
19) Read these links on windows driver verifier: (do not use the tool until it is communicated in the thread)
Enable and Disable Driver Verifier in Windows 10
https://answers.microsoft.com/en-us/...9e4c983?auth=1
20) Open administrative powershell and copy and paste:
Code:
[Cmdletbinding()]
Param(
[string]$Computername = "localhost"
)
cls
$PysicalMemory = Get-WmiObject -class "win32_physicalmemory" -namespace "root\CIMV2" -ComputerName $Computername
Write-Host "Memore Modules:" -ForegroundColor Green
$PysicalMemory | Format-Table Tag,BankLabel,@{n="Capacity(GB)";e={$_.Capacity/1GB}},Manufacturer,PartNumber,Speed -AutoSize
Write-Host "Total Memory:" -ForegroundColor Green
Write-Host "$((($PysicalMemory).Capacity | Measure-Object -Sum).Sum/1GB)GB"
$TotalSlots = ((Get-WmiObject -Class "win32_PhysicalMemoryArray" -namespace "root\CIMV2" -ComputerName $Computername).MemoryDevices | Measure-Object -Sum).Sum
Write-Host "`nTotal Memory Slots:" -ForegroundColor Green
Write-Host $TotalSlots
$UsedSlots = (($PysicalMemory) | Measure-Object).Count
Write-Host "`nUsed Memory Slots:" -ForegroundColor Green
Write-Host $UsedSlots
If($UsedSlots -eq $TotalSlots)
{
Write-Host "All memory slots are filled up, none is empty!" -ForegroundColor Yellow
}
21) When these have completed > right click on the top bar or title bar of the administrative powershell box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
Code:
25/06/2019 20:31 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 1e
P2: ffffffffc0000005
P3: fffff8054333caa3
P4: 0
P5: ffffffffffffffff
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\062519-7750-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12343-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3CF9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D0A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D0B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D4A.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_b94ae113ba6a9c79b3c4452d8411b5691d456b8_00000000_cab_9b8b5a92-e36c-4514-b04b-3d79651d8c8d
Analysis symbol:
Rechecking for solution: 0
Report Id: b8a7b4b0-ce07-4569-8a1b-f9ab573307b2
Report Status: 4
Hashed bucket:
Cab Guid: 0
11/07/2019 23:21 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 50
P2: ffff8189dc0fb3ea
P3: 0
P4: fffff8023801cdeb
P5: 2
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\071219-7171-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10796-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER377B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER378B.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER379A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37CA.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_f1ff9bf9fe19397cf9f21689b5c91b79ff691ee0_00000000_cab_06241346-3ad9-4eca-856b-a8fdc01cd120
Analysis symbol:
Rechecking for solution: 0
Report Id: 812c8b42-d47b-4e67-b4ab-7895f37ee300
Report Status: 4
Hashed bucket:
Cab Guid: 0
25/06/2019 23:29 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 50
P2: ffffb3036c9ed080
P3: 0
P4: fffff80144e1a426
P5: 2
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\062619-7859-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9531-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32F6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32F7.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3316.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3355.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_19476e478e080553887f321f9838f894fa46c_00000000_cab_b8e38211-466f-4fd8-b517-b5135eedb720
Analysis symbol:
Rechecking for solution: 0
Report Id: 0d92429b-6799-4cc0-b39b-30a4f123ef4d
Report Status: 4
Hashed bucket:
Cab Guid: 0
29/06/2019 21:45 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: be
P2: ffffa20c06a1d024
P3: 8a00000000200121
P4: ffff9d0fbb109670
P5: a
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\062919-8906-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12640-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E12.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E13.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E22.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E42.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_be_b6eee575c5a821407aad4bdb4e1d3e3da1e64ff8_00000000_cab_a63a8378-6e67-469e-a9c9-f0af2b0bb75a
Analysis symbol:
Rechecking for solution: 0
Report Id: abfbb110-fce5-4d94-b6a4-9e3ebc27cd05
Report Status: 4
Hashed bucket:
Cab Guid: 0
25/06/2019 23:29 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 01c4b65d-ac1e-4c00-bfc0-413a0ae06355
Problem signature:
P1: 50
P2: ffffb3036c9ed080
P3: 0
P4: fffff80144e1a426
P5: 2
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\062619-7859-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9531-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32F6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32F7.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3316.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3355.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_19476e478e080553887f321f9838f894fa46c_00000000_cab_b8e38211-466f-4fd8-b517-b5135eedb720
Analysis symbol:
Rechecking for solution: 0
Report Id: 0d92429b-6799-4cc0-b39b-30a4f123ef4d
Report Status: 4
Hashed bucket:
Cab Guid: 0
25/06/2019 20:32 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 8be5488a-3e8f-45d4-9047-c056e4b6876f
Problem signature:
P1: 1e
P2: ffffffffc0000005
P3: fffff8054333caa3
P4: 0
P5: ffffffffffffffff
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\062519-7750-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12343-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3CF9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D0A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D0B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D4A.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_b94ae113ba6a9c79b3c4452d8411b5691d456b8_00000000_cab_9b8b5a92-e36c-4514-b04b-3d79651d8c8d
Analysis symbol:
Rechecking for solution: 0
Report Id: b8a7b4b0-ce07-4569-8a1b-f9ab573307b2
Report Status: 4
Hashed bucket:
Cab Guid: 0
29/06/2019 21:46 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: dcf5e280-a08d-43cc-ba4b-4aa5d81e943f
Problem signature:
P1: be
P2: ffffa20c06a1d024
P3: 8a00000000200121
P4: ffff9d0fbb109670
P5: a
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\062919-8906-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12640-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E12.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E13.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E22.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E42.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_be_b6eee575c5a821407aad4bdb4e1d3e3da1e64ff8_00000000_cab_a63a8378-6e67-469e-a9c9-f0af2b0bb75a
Analysis symbol:
Rechecking for solution: 0
Report Id: abfbb110-fce5-4d94-b6a4-9e3ebc27cd05
Report Status: 4
Hashed bucket:
Cab Guid: 0
11/07/2019 23:22 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: e5883a15-dcda-42e2-95fd-afe641d05b60
Problem signature:
P1: 50
P2: ffff8189dc0fb3ea
P3: 0
P4: fffff8023801cdeb
P5: 2
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\071219-7171-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10796-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER377B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER378B.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER379A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37CA.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_f1ff9bf9fe19397cf9f21689b5c91b79ff691ee0_00000000_cab_06241346-3ad9-4eca-856b-a8fdc01cd120
Analysis symbol:
Rechecking for solution: 0
Report Id: 812c8b42-d47b-4e67-b4ab-7895f37ee300
Report Status: 4
Hashed bucket:
Cab Guid: 0
Code:
25/06/2019 20:43 Windows Error Reporting Fault bucket 0x1E_c0000005_R_dxgmms2!VidSchiProfilePerformanceTick, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 8be5488a-3e8f-45d4-9047-c056e4b6876f
Problem signature:
P1: 1e
P2: ffffffffc0000005
P3: fffff8054333caa3
P4: 0
P5: ffffffffffffffff
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\062519-7750-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12343-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3CF9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D0A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D0B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D4A.tmp.txt
\\?\C:\Windows\Temp\WER3161.tmp.WERDataCollectionStatus.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_b94ae113ba6a9c79b3c4452d8411b5691d456b8_00000000_cab_9b8b5a92-e36c-4514-b04b-3d79651d8c8d
Analysis symbol:
Rechecking for solution: 0
Report Id: b8a7b4b0-ce07-4569-8a1b-f9ab573307b2
Report Status: 268435460
Hashed bucket:
Cab Guid: 0
Code:
25/06/2019 23:32 Windows Error Reporting Fault bucket AV_R_INVALID_nt!PsLookupThreadByThreadId, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 01c4b65d-ac1e-4c00-bfc0-413a0ae06355
Problem signature:
P1: 50
P2: ffffb3036c9ed080
P3: 0
P4: fffff80144e1a426
P5: 2
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\062619-7859-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9531-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32F6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32F7.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3316.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3355.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_19476e478e080553887f321f9838f894fa46c_00000000_cab_b8e38211-466f-4fd8-b517-b5135eedb720
Analysis symbol:
Rechecking for solution: 0
Report Id: 0d92429b-6799-4cc0-b39b-30a4f123ef4d
Report Status: 268435460
Hashed bucket:
Cab Guid: 0
11/07/2019 23:33 Windows Error Reporting Fault bucket AV_R_INVALID_win32kbase!EtwTraceMessageCheckDelay, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: e5883a15-dcda-42e2-95fd-afe641d05b60
Problem signature:
P1: 50
P2: ffff8189dc0fb3ea
P3: 0
P4: fffff8023801cdeb
P5: 2
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\071219-7171-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10796-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER377B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER378B.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER379A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37CA.tmp.txt
\\?\C:\Windows\Temp\WERE13F.tmp.WERDataCollectionStatus.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_f1ff9bf9fe19397cf9f21689b5c91b79ff691ee0_00000000_cab_06241346-3ad9-4eca-856b-a8fdc01cd120
Analysis symbol:
Rechecking for solution: 0
Report Id: 812c8b42-d47b-4e67-b4ab-7895f37ee300
Report Status: 268435460
Hashed bucket:
Cab Guid: 0
29/06/2019 21:49 Windows Error Reporting Fault bucket PAGE_NOT_ZERO_0xBE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: dcf5e280-a08d-43cc-ba4b-4aa5d81e943f
Problem signature:
P1: be
P2: ffffa20c06a1d024
P3: 8a00000000200121
P4: ffff9d0fbb109670
P5: a
P6: 10_0_18362
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\062919-8906-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12640-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E12.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E13.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E22.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E42.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_be_b6eee575c5a821407aad4bdb4e1d3e3da1e64ff8_00000000_cab_a63a8378-6e67-469e-a9c9-f0af2b0bb75a
Analysis symbol:
Rechecking for solution: 0
Report Id: abfbb110-fce5-4d94-b6a4-9e3ebc27cd05
Report Status: 268435460
Hashed bucket:
Cab Guid: 0