Computer randomly crashes with no error log

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  1. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #31

    After each BSOD caused by Windows driver verifier you must turn off the tool to be able to return to the desktop.

    On the desktop you will then upload a new V2 and search for C:\windows\memory.dmp > post a share link

    Any misbehaving drivers are then uninstalled and reinstalled.

    The Windows driver verifier settings are customized again to find the next misbehaving driver.

    Start with the 3 customized settings in the Ten Forums link.

    Increase the customized settings by 3 - 5 / hour up to the 19 customized settings in the Microsoft link.

    There can be performance problems and slow boot while using the tool.
    If necessary settings can be modified.

    Plan to run the tool for 48 hours and for an additional 36 hours after the last BSOD.




    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
      My Computer


  2. Posts : 16
    Windows 10
    Thread Starter
       #32

    I did get a BSOD after activating the program.

    Here is the V2.

    Can't add "C:\windows\memory.dmp" as it did not create a memory file.
      My Computer


  3. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #33

    Increase the number of simultaneous customized tests by 5 and restart the tool.

    Increase the number of customized tests by 3 - 5 / hour up to the 19 in the Microsoft link:

    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
    Last edited by zbook; 04 Mar 2020 at 17:50.
      My Computer


  4. Posts : 16
    Windows 10
    Thread Starter
       #34

    I'm sorry, do you mean run the test 5 times per hour? Or 5 non-microsoft drivers per hour? So far I have run 1 test with ALL non-microsoft drivers.
      My Computer


  5. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #35

    When using Windows driver verifier:
    a) select all non-Microsoft drivers
    b) start testing with the 3 customized tests in the TF link
    c) increase the number of simultaneous customized tests so that you eventually test the drivers with the 19 customized tests in the Microsoft link
    d) start with 3 customized tests and increase the number by 3 - 5 / hour up to the 19 in the Microsoft link

    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
      My Computer


 

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