Finished playing the division 2 then random bsod

  1.    #1

    Finished playing the division 2 then random bsod


    I play games most days and browse ect , just regular stuff..
    But yesterday I played The division 2 for the first time in a while, the second I exited the game my comp blue screened...

    Thanks
    Finished playing the division 2 then random bsod Attached Files
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 8,473
    Windows 10 Pro X64 1903 189362.439
       #2

    Sorry, we are not able to look at your dumps right now. The symbol files we depend on have not been loaded on the Microsoft Symbol Server so we get no meaningful info from them.

    I'll take a look at the other collected files to see if I can spot anything.

    One thing I see in Event log is this:
    Click image for larger version. 

Name:	image.png 
Views:	25 
Size:	8.5 KB 
ID:	239051

    Suggest you disable Fast Startup, see if that has any effect on the problem.
    How to Turn On or Off Fast Startup in Windows 10
      My ComputersSystem Spec

  3.    #3

    Thank you for taking the time to help.
    Ive now turned off fast startup.
    I restarted the comp because i wasn't sure if the setting had changed as there was no prompt after i disabled it..

    Its been over 24 hours since and as its the weekend we have had the comp on most of that time.. with games and online shopping and general usage and not had a bsod in that time..

    I look forward to see if theres any info once info is shown..

    Much appreciated.
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 8,473
    Windows 10 Pro X64 1903 189362.439
       #4

    You're welcome, good luck.
      My ComputersSystem Spec

  5.    #5

    Its been 12 days since that bsod but tonight It just happened again I was watching twitch
    Finished playing the division 2 then random bsod Attached Files
      My ComputerSystem Spec


  6. Posts : 271
    Windows 8.1 Enterprise x64
       #6
      My ComputerSystem Spec


  7.    #7

    Thank you..
    I installed the latest driver (optional beta drivers) and I'll see how it goes.

    - - - Updated - - -

    Hi I havnt ran ccleaner since the first bsod incase it deleted any dump files, is it ok to run it now that I have uploaded the files ?
    Thanks
      My ComputerSystem Spec


  8. Posts : 26,403
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    1) Ccleaner can be ran after checking the settings:

    click windows tab > scroll down to system and advanced > post an image into the thread

    2) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    3) The BIOS: Version/Date American Megatrends Inc. 1103, 02/01/2014

    Upgrade the BIOS: 1103 > 1402

    Z87-K Driver & Tools | Motherboards | ASUS USA


    Missed BIOS versions up to 1402:
    Code:
    Improve system stability.
    Code:
    1. Improve memory compatibility.
    2. Revise help string in BIOS.
    3. Fixed 4T HDD not detect in IDE mode.
    4.Optimize overclocking function
    Code:
    1. Improve memory compatibility.
    2. Revise help string in BIOS.
    3. Fixed 4T HDD not detect in IDE mode.
    4.Optimize overclocking function
    Code:
    1.Enhance compatibility for new Anniversary Edition and Devil's Canyon CPU.
    2.Optimize overclocking function and performance for new Anniversary Edition and Devil's Canyon CPU.
    Code:
    1. Enhance compatibility for new Anniversary Edition(G3258) and Devil's Canyon CPU(i7-4790K, i5-4690K).
    2. Optimize overclocking function and performance for new Anniversary Edition(G3258) and Devil's Canyon CPU(i7-4790K, i5-4690K).
    Code:
    1.Improve system stability.
    2.Support new CPUs. Please refer to our website at: http://support.asus.com/cpusupport/cpusupport.aspx?SLanguage=en-us
    Code:
    Improve memory compatibility.
    Code:
    BIOS updater for New 4th Gen Intel Core Processors
    Before using the new Intel 4th Gen Core processors, we suggest that you first download the BIOS updater for new Intel 4th Gen Core Processors and then update the BIOS using this tool.



    4) The logs have not displayed unexpected crashes after fixing windows fast startup and GPU drivers.



    Code:
    Event[766]:
      Log Name: System
      Source: Application Popup
      Date: 2019-06-17T18:40:23.000
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Geo
      Description: 
    Application pop-up: Windows - Out of Virtual Memory : Your system is low on virtual memory. To ensure that Windows runs properly, increase the size of your virtual memory paging file. For more information, see Help.
      My ComputerSystem Spec


 

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