New
#1
New PC - BSOD when installing software or just using the PC
I just got a Dell XPS 9560 a few weeks ago, and I've been getting BSOD frequently on it. So far, it has happened:
- Installation of new applications has caused a BSOD
- Once while playing a game, though it was after playing for a while
The PC wasn't hot to the touch when the BSOD happened, airflow should be fine
Thus far, I've unsuccessfully attempted to discover which driver on my PC is causing the issue. BlueScreenView states that ntoskrnl.exe is the issue, which isn't too helpful.
I always ran Windows Verifier.exe to see if BlueScreenView could identify the driver after that, but that only resulted in it still showing ntoskrnl.exe and now VerifierExt.sys, as well.
A Windows Memory Test resulted in no issues found, as well.
I have already attempted to update the graphics (Nvidia and Intel), sound and wireless drivers, but still getting the BSODs. (Grabbed drivers from the manufacturer's sites.)
Here are my V2 logs for review, as requested by the posting rules:
Attachment 238042
Let me know if there's anything else I can add to help resolve this. I really like this laptop other than the BSOD issues, and I'm hoping that I don't have to send it back.