Number of different BSODs - Can't figure for the problem

Page 1 of 6 123 ... LastLast

  1. teh0wner
    Posts : 29
    Windows 10
       New #1

    Number of different BSODs - Can't figure for the problem


    Since building my PC back in February, I have been getting random BSODs which for the life of me I can't figure out. I've tried all the usual stuff (upgrade firmwars, drivers, memtests, you name it) but still can't get to the bottom of it. I even had my RAM replaced (as I thought that was the issue) but BSODs still happen with my new RAM.

    You can find my System Information (.nfo) here.
    Full Specifications here.
    You can find a multitude of dumps here. The last one dump (061819), is with Drive Verifier ON.
    V2 Collector Logs here.

    All help is appreciated. I'm clutching at straws here.

    Edit: I've just updated to Windows 10 to 1903, see if that makes any difference.
    Last edited by teh0wner; 20 Jun 2019 at 13:09.
      My Computer
    Quote Quote

  3. MrPepka
    Posts : 1,538
    Windows 8.1 Enterprise x64
       New #2

    A full memory dump is needed (MEMORY.DMP in C:\Windows). Please, put him down
      My Computer
    Quote Quote

  4. teh0wner
    Posts : 29
    Windows 10
    Thread Starter
       New #3

    MrPepka said:
    A full memory dump is needed (MEMORY.DMP in C:\Windows). Please, put him down
    Would you like one with Drive Verifier ON or OFF? Please note, the BSODs happen at random times, so it might take between 10 minutes and a week for a BSOD to manifest (even with Drive Verifier ON)
      My Computer
    Quote Quote

  6. MrPepka
    Posts : 1,538
    Windows 8.1 Enterprise x64
       New #4

    It can be with Driver Verifier enabled
      My Computer
    Quote Quote

  7. teh0wner
    Posts : 29
    Windows 10
    Thread Starter
       New #5

    So, I've turned on Full Memory Dump in Advanced System Settings. My PC crashed last night but produced no MEMORY.DMP. Any ideas?
      My Computer
    Quote Quote

  8. zbook
    Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       New #6

    1) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
    2) re-install the Nvidia GPU driver from the Nvidia website
    3) make sure that you check the clean install box and if available install the physx driver.

    Display Driver Uninstaller Download version 18.0.0.8 (or newer version if available)
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    Download Drivers | NVIDIA

    4) Uninstall and reinstall: RTKVHD64.SYS

    5) In startup and recovery system failure change write debugging information to automatic memory dump > reboot to maintain settings

    6) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive





    Code:
    Name	Realtek High Definition Audio
Manufacturer	Realtek
Status	OK
PNP Device ID	HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_10438735&REV_1001\4&287B1049&0&0001
Driver	C:\WINDOWS\SYSTEM32\DRIVERS\RTKVHD64.SYS (6.0.1.8507, 6.03 MB (6,318,528 bytes), 13/04/2019 10:25)

    Code:
    Name	NVIDIA GeForce GTX 1080
PNP Device ID	PCI\VEN_10DE&DEV_1B80&SUBSYS_33601462&REV_A1\4&1F822D9D&0&0008
Adapter Type	GeForce GTX 1080, NVIDIA compatible
Adapter Description	NVIDIA GeForce GTX 1080
Adapter RAM	(1,048,576) bytes
Installed Drivers	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll
Driver Version	26.21.14.3086
INF File	oem7.inf (Section094 section)
Colour Planes	Not Available
Colour Table Entries	4294967296
Resolution	3440 x 1440 x 120 hertz
Bits/Pixel	32
Memory Address	0xA2000000-0xA30FFFFF
Memory Address	0x90000000-0xDFFFFFFF
Memory Address	0xA0000000-0xA1FFFFFF
I/O Port	0x00003000-0x00003FFF
IRQ Channel	IRQ 16
Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_B49751B9038AF669\NVLDDMKM.SYS (26.21.14.3086, 20.82 MB (21,836,032 bytes), 18/06/2019 14:17)

    Code:
    RTKVHD64.sys Thu Aug  2 01:52:59 2018 (5B62C66B)

nvlddmkm.sys Tue Apr  9 04:38:51 2019 (5CAC844B)
      My Computer
    Quote Quote

  9. teh0wner
    Posts : 29
    Windows 10
    Thread Starter
       New #7

    zbook said:
    1) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
    2) re-install the Nvidia GPU driver from the Nvidia website
    3) make sure that you check the clean install box and if available install the physx driver.

    Display Driver Uninstaller Download version 18.0.0.8 (or newer version if available)
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    Download Drivers | NVIDIA

    4) Uninstall and reinstall: RTKVHD64.SYS

    5) In startup and recovery system failure change write debugging information to automatic memory dump > reboot to maintain settings

    6) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive





    Code:
    Name	Realtek High Definition Audio
Manufacturer	Realtek
Status	OK
PNP Device ID	HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_10438735&REV_1001\4&287B1049&0&0001
Driver	C:\WINDOWS\SYSTEM32\DRIVERS\RTKVHD64.SYS (6.0.1.8507, 6.03 MB (6,318,528 bytes), 13/04/2019 10:25)

    Code:
    Name	NVIDIA GeForce GTX 1080
PNP Device ID	PCI\VEN_10DE&DEV_1B80&SUBSYS_33601462&REV_A1\4&1F822D9D&0&0008
Adapter Type	GeForce GTX 1080, NVIDIA compatible
Adapter Description	NVIDIA GeForce GTX 1080
Adapter RAM	(1,048,576) bytes
Installed Drivers	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll
Driver Version	26.21.14.3086
INF File	oem7.inf (Section094 section)
Colour Planes	Not Available
Colour Table Entries	4294967296
Resolution	3440 x 1440 x 120 hertz
Bits/Pixel	32
Memory Address	0xA2000000-0xA30FFFFF
Memory Address	0x90000000-0xDFFFFFFF
Memory Address	0xA0000000-0xA1FFFFFF
I/O Port	0x00003000-0x00003FFF
IRQ Channel	IRQ 16
Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_B49751B9038AF669\NVLDDMKM.SYS (26.21.14.3086, 20.82 MB (21,836,032 bytes), 18/06/2019 14:17)

    Code:
    RTKVHD64.sys Thu Aug  2 01:52:59 2018 (5B62C66B)

nvlddmkm.sys Tue Apr  9 04:38:51 2019 (5CAC844B)
    Done. Will revert back with results.

    Out of curiosity though, how did you come to the conclusion that it might be the graphics card driver or sound card? Thanks
      My Computer
    Quote Quote

  10. zbook
    Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       New #8

    The mini dump files were debugged.
      My Computer
    Quote Quote

  12. teh0wner
    Posts : 29
    Windows 10
    Thread Starter
       New #9

    zbook said:
    The mini dump files were debugged.
    Just had another crash, after updating both GPU and sound card drivers, but again no mini-dump/dump was created.
      My Computer
    Quote Quote

  13. zbook
    Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       New #10

    1) Post new V2 and DM log collector results

    2) Make a new restore point:
    Create System Restore Point in Windows 10

    3) How many customized tests had you used for windows driver verifier?

    3) Read these links on windows driver verifier:
    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983

    4) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    5) If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab > scroll down to system and advanced > post an image into the thread


    6) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
    Last edited by zbook; 23 Jun 2019 at 02:36.
      My Computer
    Quote Quote

 

  Related Discussions
Figure out the offending driver
in Drivers and Hardware

On the ASRock machine in my specs, using Acronis True Image 2018, I get the following BSOD error when trying to back to one of the M.2 SSDs. Backing up to a traditional SATA 2.5" SSD works fine. "Driver IRQL not less or equal" Someone on the...
Hello everybody, I have quite some issues with my PC. I bought it with Windows 10 OS pre-installed. I installed my typical programs and drivers. Very soon my PC started crashing and I got my first bsod's. The scenario's in which the bsod occured...
Odd one this. I have my main PC... and a PC under the TV acting as a HTPC. The 2 are directly connected by a network cable. In addition both have a Wifi dongle and both get internet via WiFi I wish to transfer files from the PC to the HTPC...
can t figure it out
in Graphic Cards

how do i hook my acer aspire Z-3-600 with windows 10 to my tv with hdmi hook up i did the duplicate screens and change the resalution but i can t get nothing on my tv thanks
So recently I've been getting sporadic "MEMORY_MANAGEMENT" and "PAGE_FAULT_IN_NONPAGED_AREA" BSODs. I have run memory tests on my RAM but they've come up with nothing. I used to get these same issues on windows 8 but it resolved itself after some...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 21:42.
Find Us




Windows 10 Forums