Number of different BSODs - Can't figure for the problem

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  1. Posts : 29
    Windows 10
    Thread Starter
       #11

    zbook said:
    1) Post new V2 and DM log collector results

    2) Make a new restore point:
    Create System Restore Point in Windows 10

    3) How many customized tests had you used for windows driver verifier?

    3) Read these links on windows driver verifier:
    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983

    4) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    5) If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab > scroll down to system and advanced > post an image into the thread


    6) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
    1) Uploaded to the Google Drive link above
    2) Done
    3) Followed those instructions to the tee.
    4) a) Screenshot by Lightshot
    b) Screenshot by Lightshot
    5) PC doesn't have CCLeaner
    6) Done - In the google drive link. No minidump was created though.

    Crashed again, no minidump. Thanks alot for the help!
      My Computer


  2. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    Please post new links into the newest post.

    1) post new V2 and DM log collectors.

    2) Which link did you use when using windows driver verifier?
    How many simultaneous customized tests were used?
      My Computer


  3. Posts : 29
    Windows 10
    Thread Starter
       #13

    zbook said:
    Please post new links into the newest post.

    1) post new V2 and DM log collectors.

    2) Which link did you use when using windows driver verifier?
    How many simultaneous customized tests were used?
    1) V2 Collector : DARTH-VADER-(2019-06-24_07-11-01).zip - Google Drive
    DM Log Collector : I've tried it 3 times. It's saying it should produce a zip folder on my desktop, but nothing is created.
    2) I used this link to enable and configure Drive Verifier : Enable and Disable Driver Verifier in Windows 10
    So the tests were : I/O Verification, Force Pending I/O Requests, IRP Logging

    I hope that helps.
      My Computer


  4. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    The logs displayed widows driver on with 3 customized settings.

    The Microsoft link displays approximately 19 simultaneous customized settings.

    Make a new restore point.

    Increase the number of simultaneous customized tests by 3 - 5/ hour.

    If there are major performance problems or very slow boot then remove some of the customized tests. Then add other tests.

    Plan to use the tool for an additional 48 hours.
    If there are no BSOD that will conclude the use of the tool.

    https://answers.microsoft.com/en-us/...3-c48669e4c983
      My Computer


  5. Posts : 29
    Windows 10
    Thread Starter
       #15

    zbook said:
    The logs displayed widows driver on with 3 customized settings.

    The Microsoft link displays approximately 19 simultaneous customized settings.

    Make a new restore point.

    Increase the number of simultaneous customized tests by 3 - 5/ hour.

    If there are major performance problems or very slow boot then remove some of the customized tests. Then add other tests.

    Plan to use the tool for an additional 48 hours.
    If there are no BSOD that will conclude the use of the tool.

    https://answers.microsoft.com/en-us/...3-c48669e4c983
    Done - will report back in 48 hours.
      My Computer


  6. Posts : 29
    Windows 10
    Thread Starter
       #16

    zbook said:
    The logs displayed widows driver on with 3 customized settings.

    The Microsoft link displays approximately 19 simultaneous customized settings.

    Make a new restore point.

    Increase the number of simultaneous customized tests by 3 - 5/ hour.

    If there are major performance problems or very slow boot then remove some of the customized tests. Then add other tests.

    Plan to use the tool for an additional 48 hours.
    If there are no BSOD that will conclude the use of the tool.

    https://answers.microsoft.com/en-us/...3-c48669e4c983
    I've left it running for a bit longer - but no BSODs. As I mentioned in my OP, these BSODs are quite random. I may have 2 in a day, or even go a week or 2 without one - even with Drive Verifier on.

    In any case, here are the latest V2 Collector logs : DARTH-VADER-(2019-06-30_08-57-05).zip - Google Drive

    Thanks
      My Computer


  7. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    1) The logs displayed BSOD crashes on
    6/21
    6/23
    6/24

    2) Unfortunately no dump files were created.

    3) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    4) Find a flash drive that you can format

    5) Create a bootable windows 10 iso
    https://www.microsoft.com/en-us/soft...load/windows10

    6) Create a brand new restore point

    7) Make sure the backup image is up to date

    8) If there are no performance or boot problems then use windows driver verifier with all available customized tests.
    If there are no BSOD within six to eight hours then turn off the tool.

    9) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    10) Perform an in place upgrade repair after completing all of the above steps:
    Repair Install Windows 10 with an In-place Upgrade

    11) After the in place upgrade repair repeat step #3.
      My Computer


  8. Posts : 29
    Windows 10
    Thread Starter
       #18

    Actually, after just my last post, I turned off drive verifier and left my computer for an hour. Came back to a BSOD : 20190630_135027.jpg - Google Drive

    Unfortunately, it got stuck on 0%, so no mini-dump was created again.
      My Computer


  9. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    The bugcheck was synthetic watchdog timeout: 1CA

    Were you able to run V2 or check for a memory dump?
    Upload V2 after any BSOD.

    Update the progress with the steps in post #17.
      My Computer


  10. Posts : 29
    Windows 10
    Thread Starter
       #20

    zbook said:
    The bugcheck was synthetic watchdog timeout: 1CA

    Were you able to run V2 or check for a memory dump?
    Upload V2 after any BSOD.

    Update the progress with the steps in post #17.
    There was no minidump again. V2 Logs here : DARTH-VADER-(2019-07-01_06-48-55).zip - Google Drive

    I'll follow steps at #17 and report back in any case

    - - - Updated - - -

    zbook said:
    1) The logs displayed BSOD crashes on
    6/21
    6/23
    6/24

    2) Unfortunately no dump files were created.

    3) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    4) Find a flash drive that you can format

    5) Create a bootable windows 10 iso
    https://www.microsoft.com/en-us/soft...load/windows10

    6) Create a brand new restore point

    7) Make sure the backup image is up to date

    8) If there are no performance or boot problems then use windows driver verifier with all available customized tests.
    If there are no BSOD within six to eight hours then turn off the tool.

    9) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    10) Perform an in place upgrade repair after completing all of the above steps:
    Repair Install Windows 10 with an In-place Upgrade

    11) After the in place upgrade repair repeat step #3.


    3a) Screenshot by Lightshot
    3b) Screenshot by Lightshot
    8) Already done that - please see post #16

    Will try step 10 and report back - not sure what to expect here though.
      My Computer


 

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