Always IRQL_NOT_LESS_OR_EQUAL BSOD; occurs strictly when gaming

  1.    #1

    Always IRQL_NOT_LESS_OR_EQUAL BSOD; occurs strictly when gaming


    Over the past few months, I have been experiencing this BSOD at random times whenever I'm gaming. It usually happens after an extended period of time (at least 30 minutes), and it seems to happen for any game.

    The BSODs I experience are always the same. IRQL_NOT_LESS_OR_EQUAL. Never anything else. And BlueScreenView always points to ntoskrnl.exe, which implies that it's very likely video driver related.

    I have continually updated my drivers whenever the BSOD happens, to no avail. Thus, I can only assume that the issue goes beyond the GPU driver. I'm convinced that my GPU is dying (degrading/deteriorating); it's almost three years old, which may be causing these BSODs.

    The minidump can be analyzed here:
    https://www.dropbox.com/s/kv0tp30xa8b9ego/062019-13984-01.dmp?dl=0

    If somebody could analyze the minidump and tell me what the culprit could be, that would be great. Thank you very much!
      My ComputerSystem Spec


  2. Posts : 274
    Windows 8.1 Enterprise x64
       #2

    Update:
    BIOS (PRIME Z390-A Driver & Tools | Płyty głowne | ASUS Polska)
    Chipset drivers (check in Intel Driver & Support Assistant Intel(R) Driver & Support Assistant)
    Windows 10 to version 1903 (https://support.microsoft.com/pl-pl/...date-assistant)
      My ComputerSystem Spec


  3. Posts : 26,561
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    See BSOD - Posting Instructions:

    BSOD - Posting Instructions
      My ComputerSystem Spec

  4.    #4

    MrPepka said: View Post
    Update:
    BIOS (PRIME Z390-A Driver & Tools | Płyty głowne | ASUS Polska)
    Chipset drivers (check in Intel Driver & Support Assistant Intel(R) Driver & Support Assistant)
    Windows 10 to version 1903 (https://support.microsoft.com/pl-pl/...date-assistant)
    Hello MrPepka, thank you for your reply!

    1) I updated my BIOS a few months ago upon asking for advice from others, after I was already experiencing this particular BSOD. However, I would like to avoid doing so again, because when I updated it that time, it almost bricked my motherboard. The update would go through, and then the computer would turn completely black and freeze, but remain running. I forced a restart with my fingers crossed, and it ended up working out, but it was a very frightening moment. I only want to update my BIOS again as a very last resort. Plus, this BSOD only happens after gaming for prolonged sessions, so it's an isolated issue and I want to try other things first.

    2) Okay, I'll try updating this one. Strangely, nobody in the past has pointed out this particular driver before, so may I ask how you came to this result?

    3) I actually updated W10 to this build before, but it would cause stuttering (i.e. the computer would freeze every 30 seconds). I rolled back W10 to a previous build upon advice, and it fixed the stuttering. I don't mind trying it again now, I suppose. Perhaps it's been fixed.
      My ComputerSystem Spec


  5. Posts : 274
    Windows 8.1 Enterprise x64
       #5

    1. After updating the BIOS, did you restore the default settings in it or pull out the CMOS battery? If not, try it. Maybe it will help
    2. Drivers for the motherboard chipset should always be up to date as they improve compatibility with components
    3. After updating Windows 10 to 1903, did you install 2 updates to this system via Windows Update?
    You can also do this:
    Run msconfig, select "Boot" page, select option "Advanced options", and check option "Debug". Accept changes and reboot computer. The next run Driver Verifier, select "Create custom settings (for code developers)", check "Special Pool", select "Select driver names from a list", and check all drivers except Microsoft drivers. Accept changes and reboot computer. When a failure occurs, please send me a full memory dump
      My ComputerSystem Spec


  6. Posts : 26,561
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    See BSOD - Posting Instructions:

    BSOD - Posting Instructions

    BSOD - Posting Instructions
      My ComputerSystem Spec


  7.    #7

    MrPepka said: View Post
    1. After updating the BIOS, did you restore the default settings in it or pull out the CMOS battery? If not, try it. Maybe it will help
    2. Drivers for the motherboard chipset should always be up to date as they improve compatibility with components
    3. After updating Windows 10 to 1903, did you install 2 updates to this system via Windows Update?
    You can also do this:
    Run msconfig, select "Boot" page, select option "Advanced options", and check option "Debug". Accept changes and reboot computer. The next run Driver Verifier, select "Create custom settings (for code developers)", check "Special Pool", select "Select driver names from a list", and check all drivers except Microsoft drivers. Accept changes and reboot computer. When a failure occurs, please send me a full memory dump
    1) At the time, after I updated the BIOS and it bricked, eventually after some panicked Google searches, I found a fix for it and I managed to get my system running again, with the BIOS successfully updated. It's back to the safe settings.

    2) I tried Intel's Driver & Support Assistant, but it stated that there are no updates available.

    3) At the time, when I updated it to 1903, I also made sure to run Windows Updates a few times to make sure it was completely up to date and had no other updates available.

    4) I'm already running Driver Verifier (upon advice from Microsoft Support), and I'm currently on my 10th hour in, with no BSODs yet. It's still running, so I'll let you know if a BSOD occurs.

    If it's any helpful, I did a FurMark test of my GPU for an hour as well, and it was stable.

    zbook said: View Post
    See BSOD - Posting Instructions:BSOD - Posting Instructions
    Oh sorry about that. I just thought you needed the minidump. I have attached what you've requested.

    ALICE-(2019-06-20_13-08-39).zip
      My ComputerSystem Spec


  8. Posts : 26,561
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) wmic recoveros set autoreboot = false
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    6) Make sure that there is no over clocking while troubleshooting.

    7) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    8) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10


    9) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    10) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    11) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US
      My ComputerSystem Spec


 

Related Threads
Hi, this is actually a new desktop - I just got it 2 days ago, worked fine the first day - but then yesterday I got the BSOD irql_not_less_or_equal 3-4 times in a row, thought it was a bad Win10 installation so ended up reinstalling it. Then...
BSOD only while gaming IRQL_NOT_LESS_OR_EQUAL in BSOD Crashes and Debugging
Hello, I've build my pc about 3 weeks ago and everything was running fine and I didn't have any problems. About a week ago I started getting BSOD when playing any game sometimes on starting the game and sometimes 10 to 30 minutes in game. I've...
Hello, i get a BSDO randomly while playing games or even surfing the web. It happens most times when i perform multitasking like playing a game, using teamspeak and surfing the web. The BSDO itself has no error code. I checked my RAM with...
BSOD When Gaming: "IRQL_NOT_LESS_OR_EQUAL" in BSOD Crashes and Debugging
I'm having this problem primarily when I play GTA 5 in which I get an occassional BSOD with the same message every time - IRQL NOT LESS OR EQUAL. Help as to what the cause is and how to prevent this would be much appreciated. Thanks in advance ...
BSOD: 0x00000124 Occurs when gaming. in BSOD Crashes and Debugging
I have attached the zip file as per the BSOD posting Instructions. Error as it occurs and steps taken: Can leave PC idle and it will not BSOD Can do general browsing/surfing/video viewing w/o issue Have performed Prime95 CPU stress...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:51.
Find Us