System thread exception not handled - bcmwl63a.sys - watching YT video

jdelano · 15 Jun 2019

Hello and thank you for any assistance you can give.
I am running Win 10 Pro - Insider build 18917. I have uploaded this information to MS as well but I have found that this site is extremely knowledgeable & helpful so I thought I'd ask here as well.

When the error occurred:
I was watching a YouTube video in Ms Edge Dev (chromium)
I had my ATT account open in Chrome stable - waiting to chat with a support rep
Thunderbird notified of a new email so I clicked the notification, the sound stuck in a loop and then the screen of death.

I understand if you exit here being that I am running beta OS and a beta browser 😁👍

If you're still with me then an extra thank you to you.
Here is an analyze listing from Windbg:

Code:

10: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff805346d70a0, The address that the exception occurred at
Arg3: ffff9d0824cc86f8, Exception Record Address
Arg4: ffff9d0824cc7f40, Context Record Address

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for ndis.sys

KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullClassPtr

    Key  : AV.Fault
    Value: Write

    Key  : Analysis.CPU.Sec
    Value: 6

    Key  : Analysis.Elapsed.Sec
    Value: 7

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 77


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.18917.1000 (WinBuild.160101.0800)

SYSTEM_PRODUCT_NAME:  To Be Filled By O.E.M.

SYSTEM_SKU:  To Be Filled By O.E.M.

SYSTEM_VERSION:  To Be Filled By O.E.M.

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  P2.30

BIOS_DATE:  05/08/2019

BASEBOARD_MANUFACTURER:  ASRock

BASEBOARD_PRODUCT:  B450M-HDV R4.0

BASEBOARD_VERSION:                        

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

DUMP_TYPE:  2

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff805346d70a0

BUGCHECK_P3: ffff9d0824cc86f8

BUGCHECK_P4: ffff9d0824cc7f40

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

FAULTING_IP: 
bcmwl63a!wlc_recvamsdu+0
fffff805`346d70a0 0000            add     byte ptr [rax],al

EXCEPTION_RECORD:  ffff9d0824cc86f8 -- (.exr 0xffff9d0824cc86f8)
ExceptionAddress: fffff805346d70a0 (bcmwl63a!wlc_recvamsdu)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000000001
Attempt to write to address 0000000000000001

CONTEXT:  ffff9d0824cc7f40 -- (.cxr 0xffff9d0824cc7f40)
rax=0000000000000001 rbx=ffffbb030f58f780 rcx=ffffbb030e3d42e0
rdx=ffffbb030f58f000 rsi=ffffbb030f58f000 rdi=ffffbb030e410010
rip=fffff805346d70a0 rsp=ffff9d0824cc8938 rbp=0000000000004288
 r8=ffffbb030f58f780  r9=000000000000ffc1 r10=0000000000000002
r11=ffffbb030c6fe370 r12=000000000000c000 r13=00000000c044c0b0
r14=ffffbb030f58f02a r15=000000000000fffd
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050202
bcmwl63a!wlc_recvamsdu:
fffff805`346d70a0 0000            add     byte ptr [rax],al ds:002b:00000000`00000001=??
Resetting default scope

CPU_COUNT: c

CPU_MHZ: c7a

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

FOLLOWUP_IP: 
bcmwl63a!wlc_recvamsdu+0
fffff805`346d70a0 0000            add     byte ptr [rax],al

BUGCHECK_STR:  AV

WRITE_ADDRESS: fffff805264e4378: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
 0000000000000001 

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  0000000000000001

ANALYSIS_SESSION_HOST:  RYZEN5

ANALYSIS_SESSION_TIME:  06-15-2019 14:59:57.0624

ANALYSIS_VERSION: 10.0.18869.1002 amd64fre

LAST_CONTROL_TRANSFER:  from fffff805346b6434 to fffff805346d70a0

STACK_TEXT:  
ffff9d08`24cc8938 fffff805`346b6434 : ffff9d08`24cc8aa0 00000000`c044c0b0 00000000`00000000 ffffbb03`0c79c230 : bcmwl63a!wlc_recvamsdu
ffff9d08`24cc8940 fffff805`346f2d59 : ffffbb03`0000fc23 00000000`00000025 00000000`00000000 ffffbb03`0f58f780 : bcmwl63a!wlc_recv+0x1e4
ffff9d08`24cc8980 fffff805`3472794c : 00000000`00000020 ffffcd80`c044c0b0 fffff805`00000001 ffff9d08`24cc8aa0 : bcmwl63a!wlc_bmac_recv+0x199
ffff9d08`24cc89f0 fffff805`34674e68 : 00000000`00000000 ffffbb03`0e3ef000 00000000`00000000 00000000`00000000 : bcmwl63a!wlc_dpc+0x1dc
ffff9d08`24cc8a70 fffff805`3491d790 : ffffbb03`00000000 ffffbb03`0e4693d0 fffff805`2aec37f0 00000000`00000000 : bcmwl63a!wl_process_dpc+0x88
ffff9d08`24cc8aa0 fffff805`2aec3801 : ffffbb03`0e2f71a0 ffffbb03`0c5a0040 fffff805`2aec37f0 ffffbb03`06687a20 : bcmwl63a!wl_queue_work_item+0x100
ffff9d08`24cc8ad0 ffffbb03`0e2f71a0 : ffffbb03`0c5a0040 fffff805`2aec37f0 ffffbb03`06687a20 fffff805`2aec37f0 : ndis+0x43801
ffff9d08`24cc8ad8 ffffbb03`0c5a0040 : fffff805`2aec37f0 ffffbb03`06687a20 fffff805`2aec37f0 fffff805`25d14457 : 0xffffbb03`0e2f71a0
ffff9d08`24cc8ae0 fffff805`2aec37f0 : ffffbb03`06687a20 fffff805`2aec37f0 fffff805`25d14457 00000000`746c6644 : 0xffffbb03`0c5a0040
ffff9d08`24cc8ae8 ffffbb03`06687a20 : fffff805`2aec37f0 fffff805`25d14457 00000000`746c6644 ffffbb03`0e2f71a0 : ndis+0x437f0
ffff9d08`24cc8af0 fffff805`2aec37f0 : fffff805`25d14457 00000000`746c6644 ffffbb03`0e2f71a0 ffffbb03`0ca0e050 : 0xffffbb03`06687a20
ffff9d08`24cc8af8 fffff805`25d14457 : 00000000`746c6644 ffffbb03`0e2f71a0 ffffbb03`0ca0e050 00000000`00000000 : ndis+0x437f0
ffff9d08`24cc8b00 fffff805`25c78055 : ffffbb03`06687a20 ffffbb03`10d0c040 fffff805`25d14320 ffff9d08`00000000 : nt!IopProcessWorkItem+0x137
ffff9d08`24cc8b70 fffff805`25d2cec5 : ffffbb03`10d0c040 00000000`00000080 ffffbb03`066ae080 fffff805`00000001 : nt!ExpWorkerThread+0x105
ffff9d08`24cc8c10 fffff805`25dcf3aa : ffffcd80`06db9180 ffffbb03`10d0c040 fffff805`25d2ce70 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffff9d08`24cc8c60 00000000`00000000 : ffff9d08`24cc9000 ffff9d08`24cc3000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


CHKIMG_EXTENSION: !chkimg -lo 50 -db !bcmwl63a
3679 errors : !bcmwl63a (fffff805346d7000-fffff805346d7fff)
fffff805346d7000 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00  00 ................
fffff805346d7010 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7020 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7030 *00 *00 *00 *00 *58 *00 *41 *00 *4d *00  4c *00 *2e *00 *41 *00 ....X.A.M.L...A.
fffff805346d7040 *6c *00 *6c *00 *6f *00 *77 *00 *47 *00 *6f *00 *54 *00 *6f *00 l.l.o.w.G.o.T.o.
fffff805346d7050 *53 *00 *74 *00 *61 *00 *74 *00 *65 *00 *43 *00 *6f *00 *72 *00 S.t.a.t.e.C.o.r.
fffff805346d7060 *65 *00 *4f *00 *6e *00 *4e *00 *6f *00 *6e *00 *65 *00 *43 *00 e.O.n.N.o.n.e.C.
fffff805346d7070 *6f *00 *6e *00 *74 *00 *72 *00 *6f *00 *6c *00 *73 *00 *00 *00 o.n.t.r.o.l.s...
fffff805346d7080 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7090 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d70a0 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d70b0 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00  00  00  00 ................
fffff805346d70c0 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00  00  00 ................
fffff805346d70d0  00 *00 *00 *00 *00 *00  00  00  00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d70e0 *00 *00 *00  00  00 *00 *00 *00 *00 *00 *00 *00 *00 *00  00  00 ................
fffff805346d70f0  00 *00 *00 *00 *00 *00 *00 *00 *00 *00  00  00 *00 *00 *00 *00 ................
fffff805346d7100  00  00  00 *00 *00  00  00  00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7110 *00 *00  00  00  00 *00 *00 *00 *00 *00  00  00  00 *00 *00 *00 ................
fffff805346d7120 *00  00  00  00 *00 *00 *00 *00 *00 *00 *00 *00  00  00  00 *00 ................
fffff805346d7130 *00 *00 *00 *00 *37 *84 *69 *07 *00 *00 *00 *00 *04 *00 *06 *00 ....7.i.........
fffff805346d7140 *ff *ff *03 *00 *00 *00 *00 *00 *61 *00 *02 *00 *4c *39 *5f *96 ........a...L9_.
fffff805346d7150 *ee *55 *0f *4b  81 *64 *c4 *f0 *3a *f8 *30 *66 *00 *00 *00 *00 .U.K.d..:.0f....
fffff805346d7160 *00 *00 *00 *00 *00 *00  00  00  00 *00 *00 *00 *00  00  00 *00 ................
fffff805346d7170 *00 *00 *00  00  00  00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7180 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7190 *00 *00 *00 *00  00 *00 *00 *00 *00 *00 *00  00  00  00 *00 *00 ................
fffff805346d71a0 *00 *00 *00 *00 *00 *00 *00  00  00 *00 *00 *00 *00  00  00  00 ................
fffff805346d71b0 *00 *00 *00 *00 *00 *00 *00 *00  00  00  00 *00 *00 *00 *00 *00 ................
fffff805346d71c0 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00  00  00 ................
fffff805346d71d0  00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d71e0 *00 *00 *00 *00 *00 *00 *00 *00 *00  00  00  00 *00 *00 *00 *00 ................
fffff805346d71f0 *00 *00 *00 *00 *00  00  00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7200 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00  00  00  00  00  00 ................
fffff805346d7210 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7220 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7230 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7240 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7250 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7260 *58 *00 *41 *00 *4d  00 *4c *00 *2e *00 *41 *00 *6c *00 *6c  00 X.A.M.L...A.l.l.
fffff805346d7270 *6f *00 *77 *00 *41 *00 *72 *00 *62 *00 *69 *00 *74 *00 *72 *00 o.w.A.r.b.i.t.r.
fffff805346d7280 *61 *00 *72 *00 *79 *00 *42 *00 *6f *00 *6f *00 *6c  00 *65 *00 a.r.y.B.o.o.l.e.
fffff805346d7290 *61  00 *6e *00 *53 *00 *74  00 *72 *00 *69 *00 *6e *00 *67 *00 a.n.S.t.r.i.n.g.
fffff805346d72a0 *73 *00 *46 *00 *6f *00 *72 *00 *53 *00 *70 *00 *61 *00 *72 *00 s.F.o.r.S.p.a.r.
fffff805346d72b0 *73 *00 *65 *00 *50 *00 *72 *00 *6f *00 *70 *00 *65 *00 *72 *00 s.e.P.r.o.p.e.r.
fffff805346d72c0 *74 *00 *69 *00 *65 *00 *73 *00 *00 *00 *00 *00 *00 *00 *00 *00 t.i.e.s.........
fffff805346d72d0 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d72e0 *00 *00 *00 *00  00  00  00 *00 *00 *00 *00 *00 *00 *00  00  00 ................
fffff805346d72f0  00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00  00  00  00 *00 *00 ................
fffff805346d7300 *00 *00 *00 *00 *00  00  00  00 *00 *00 *00 *00 *00 *00 *00 *00 ................
fffff805346d7310 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  LARGE_4096

STACK_COMMAND:  .cxr 0xffff9d0824cc7f40 ; kb

FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE_4096

BUCKET_ID:  MEMORY_CORRUPTION_LARGE_4096

PRIMARY_PROBLEM_CLASS:  MEMORY_CORRUPTION_LARGE_4096

TARGET_TIME:  2019-06-15T18:00:43.000Z

OSBUILD:  18917

OSSERVICEPACK:  1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  160101.0800

BUILDLAB_STR:  WinBuild

BUILDOSVER_STR:  10.0.18917.1000

ANALYSIS_SESSION_ELAPSED_TIME:  1f36

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:memory_corruption_large_4096

FAILURE_ID_HASH:  {8d7aaa06-783f-2252-c9f3-768cf1e213bd}

Followup:     memory_corruption

Should I try an older version of the broadcomm driver?

Thank you.
Jon

axe0 · 20 Jun 2019

Hi jdelano,

Unfortunately, I don't think we'll be of much help here because of the Windows Insider build.

jdelano · 20 Jun 2019

axe0 said:

Hi jdelano,

Unfortunately, I don't think we'll be of much help here because of the Windows Insider build.

Thanks - marked it as solved