BSOD's after waking from sleep, every day.

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  1.    #1

    BSOD's after waking from sleep, every day.


    The two zip's are attached. I keep getting multiple BSODS, sometimes they are IRQ NOT LESS and sometimes others. The drivers are always different but usually caused by windows drivers. It always 100% of the time occurs when I wake the laptop from sleep, it will freeze up before I can even log in, and then blue screens.

    Please help, this happens multiple times a day everyday.
    BSOD's after waking from sleep, every day. Attached Files
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 4,139
    64bit Win 10 Pro ver 1903 Build 18362.267 and W10 Insider Build 18362.10005 and 18950
       #2

    Hello bkong400,

    Welcome to TenForums!

    It looks like you have a problem with the driver for your media card reader; bhtpcrdr.sys. Try updating it or disabling it for testing.




    Code:
    0: kd> !dpx ffff8080df8bb000 ffff8080df8c2000
    Start memory scan  : 0xffff8080df8bb000
    End memory scan    : 0xffff8080df8c2000
    
                   rsp : 0xfffff8074593a988 : 0xfffff80742c78669 : nt!KiBugCheckDispatch+0x69
    Unable to load image \SystemRoot\System32\drivers\bhtpcrdr.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bhtpcrdr.sys
    0xffff8080df8c1580 : 0xffff8080df8c15a0 :  !da ""BHT-ERROR  : SCSI Bus Reset Occur Exit.""
    0xffff8080df8c15a0 : 0x4f5252452d544842 :  !da ""BHT-ERROR  : SCSI Bus Reset Occur Exit.""
    0xffff8080df8c15a8 : 0x534353203a202052 :  !da ""R  : SCSI Bus Reset Occur Exit.""
    0xffff8080df8c15b0 : 0x6552207375422049 :  !da ""I Bus Reset Occur Exit.""
    0xffff8080df8c15b8 : 0x7563634f20746573 :  !da ""set Occur Exit.""
    0xffff8080df8c1638 : 0xfffff80742c6db1f : nt!KiDispatchInterrupt+0xf
    0xffff8080df8c1668 : 0xfffff80742c6d23c : nt!KiDpcInterrupt+0x2dc
    0xffff8080df8c16c8 : 0xfffff80742ab7ba0 : nt!KeReleaseInStackQueuedSpinLock
    0xffff8080df8c16d8 : 0xfffff80742ac9ec1 : nt!ExInterlockedRemoveHeadList+0x31
    0xffff8080df8c1758 : 0xfffff80742b94f01 : nt!KeInsertQueueDpc+0x11
    0xffff8080df8c17d8 : 0xfffff80747df4647 : storport!RaidAdapterResetBus+0x21b
    0xffff8080df8c1808 : 0xfffff80747ddee00 : storport!RaidUnitSendSrbIoControlSynchronously+0x1a0
    0xffff8080df8c1810 : 0xfffff80743011240 : nt!ExNode0
    0xffff8080df8c1848 : 0xfffff80742ae519b : nt!EtwWriteTransfer+0x2b
    0xffff8080df8c1898 : 0xfffff80747dc5fab : storport!McGenEventWrite+0x4b
    0xffff8080df8c18a0 : 0xfffff80747e12dfc : storport!TraceLoggingMetadata+0x6f4
    0xffff8080df8c18d8 : 0xfffff80747e01ee8 : storport!McTemplateK0quj+0x74
    0xffff8080df8c1930 : 0xfffff80743011240 : nt!ExNode0
    0xffff8080df8c1968 : 0xfffff80747e05888 : storport!RaidUnitHierarchicalReset+0xe4
    0xffff8080df8c19a8 : 0xfffff80747e04a92 : storport!RaidHierarchicalResetWorkRoutine+0x72
    0xffff8080df8c19f0 : 0xfffff80747e04a20 : storport!RaidHierarchicalResetWorkRoutine
    0xffff8080df8c19f8 : 0xfffff80742ad8cbc : nt!IopProcessWorkItem+0x12c
    0xffff8080df8c1a18 : 0xfffff807482fab40 : Wdf01000!FxSystemWorkItem::_WorkItemThunk
    0xffff8080df8c1a20 : 0xfffff80742ad8b90 : nt!IopProcessWorkItem
    0xffff8080df8c1a28 : 0xfffff80743011240 : nt!ExNode0
      My ComputersSystem Spec

  3.    #3

    Hmm so I updated the driver for the media card reader which was surprising since the Lenovo system update said all my drivers were already up to date. However, I've had two BSODS since then and have uploaded the new log files below. Are you sure its the media card reader? I can try disabling it completely but then I'd be out a media card reader. I thought it was software related since it only happens after waking up, the computer with completely freeze for 10 seconds and either go back to working or bluescreen.YOGA460-Mon_06_10_2019__00322_94.zipYOGA460-(2019-06-10_00-00-01).zip
      My ComputerSystem Spec


  4. Posts : 271
    Windows 8.1 Enterprise x64
       #4

    Please send full memory dump (MEMORY.DMP in C:\Windows)
      My ComputerSystem Spec

  5.    #5

    I don't seem to have a Memory.Dmp file, but it is set to Click image for larger version. 

Name:	memory dump.PNG 
Views:	30 
Size:	20.9 KB 
ID:	236902

    I have enough space on my SSD...
      My ComputerSystem Spec


  6. Posts : 271
    Windows 8.1 Enterprise x64
       #6

    Change setting "Automatic memory dump" to "Complete memory dump" and uncheck option "Overwrite existing file"
      My ComputerSystem Spec


  7.    #7

    Okay, as soon as I have DMP file to upload I will, thanks so much

    - - - Updated - - -

    Here's the DMP:

    https://drive.google.com/open?id=1jx...WUG18W2JbcfoPe

    - - - Updated - - -

    Here's the DMP:

    https://drive.google.com/open?id=1jx...WUG18W2JbcfoPe
      My ComputerSystem Spec


  8. Posts : 271
    Windows 8.1 Enterprise x64
       #8

    1. Run Driver Verifier
    2. Select 2nd option "Create custom settings (for code developers)"
    3. Check box "Force IRQL Checking"
    4. Select option "Select driver names from a list"
    5. Check all drivers without Microsoft drivers
    6. Accept changes and restart computer
    attention
    Create a system restore point earlier
    Windows System Restore - Create a Restore Point (Windows 10, 8.1, 8, 7 & Vista) | Sysnative Forums
      My ComputerSystem Spec

  9.    #9

    Ok, I've done that twice but after restarting nothing happens?
      My ComputerSystem Spec


  10. Posts : 271
    Windows 8.1 Enterprise x64
       #10

    Wait for a crash and send full memory dump
      My ComputerSystem Spec


 
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