Several BSOD with Win 10 for different reasons

Penelope79 · 06 Jun 2019

Hello everyone,
a couple of weeks ago I finally installed Windows 10 on my PC (I upgraded from Windows 7).
However, I'll keep running into the BSODs apparently for several different reasons, which are preventing me to use the computer normally. The BSODs showed up randomly: once when I was simply using Google Chrome, once when I was using softwares like WhySoSlow or Speccy, often when I play at The Sims 4 and so on. There is no real pattern.

My PC Specs:

OS
Windows 10 Pro 64-bit
CPU
AMD FX-8320E Vishera 32nm
RAM
16,0GB Dual Channel DDR3 @ 799 MHz (10-10-10-30)
Motherboard
ASRock 970A-G/3.1 (CPUSocket)
Graphics
HP 27es (1920x1080@59Hz)
2048 MBATI AMD Radeon R7 360 Series (Sapphire/PCPartner)
HDD
465GB Seagate ST3500413AS ATA Device (SATA)
931GB Western Digital WD Elements 1042 USB Device (USB (SATA))
Optical drives
ASUS DRW-24F1MT ATA Device
Audio
Realtek High Definition Audio

I'm also attaching the log created with DM log (for some reason I can't get V2 log collector to work).

Thank you very much in advance!

Ztruker · 06 Jun 2019

The log files are in a foreign (non-English) language and some can not be analyzed. Please change the system language to English and post a new log collector zip. Use the V2 log collector shown first at the Blue Screen of Death (BSOD) Posting Instructions link as it collects more information than the standard collector.

Add, Remove, and Change Display Language in Windows 10
How To Change Language In Windows 10 Operating System - YouTube

You can put the language back to normal once done though you may have to do this multiple times if I need you to run the log collector script again in the future. Won't help with data that's already collected but newly generated data will be in English which can help.

Thanks

What happens when you try to run the V2 log collector? Try right clicking on it and selecting Run as Administrator.

Edit: Looking at the dump, I see the following:

Code:

BugCheck 1CE, {ffffdd01cdad0200, ffffcc8e2f2dc080, 0, 
*** WARNING: Unable to verify timestamp for C
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys

The Carrona web site shows:

Driver Description: Atheros AR9271 Wireless Network Adapter

Atheros driver also written for - TP-LINK 150Mbps Wireless Lite N Adapter

Driver Update Site: Official site: Drivers | Qualcomm
Unofficial site: QUALCOMM / ATHEROS drivers for Microsoft Windows (Atheros的驅動程序)
TP-LINK drivers - Download Center | TP-Link

The driver you currently have is very old: Wed Apr 20 03:07:45 2011. You need to find a newer driver or replace the WiFi card with a newer one or switch to a USB WiFi dongle.

Penelope79 · 11 Jun 2019

Thank you for your reply Ztrucker.
I`m attaching a new DM log (I still get an error with V2, I`m attaching a screenshot, too).
As for the athurx.sys, I`m afraid I will soon need to change adapter.
Finally, meanwhile, I uninstalled AsRock Utilities and things seem to be better now, but I still encounter ntskrnl.exe related BSOD and/or freezes during The Sims 4 gameplay.

zbook · 11 Jun 2019

See rule #4

https://www.tenforums.com/misc.php?do=showrules

Code:

No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.