Goddamn lol. Nvlddmkm.sys... didn't expect that to pop again. Soooooooo I will do like you said, but last time the behavior got so wacky I ended up having to just RMA the card. I hope that's not the case here, but damn.... maybe the steam driver was a red herring?
I'll ddu and install the latest nvidia driver when I get home. It is hard to test for symptoms because it only seems to happen the first boot of the day. But I will let you know!
Thanks again for your assistance!
After installing the new driver > restart windows driver verifier with the settings in the Microsoft link
Okay, three questions:
DCH drivers or Standard? (I'm currently running DCH now)
Game ready drivers or Studio drivers? (Never had to make that choice before)
Attachment 238012
and lastly, run verifier even though it didn't expose this issue previously? Wouldn't it be best to try to recreate the issue by loading as normal?
I do trust your advice, you've gotten me this far. And I'm no slump, either... my bro is good with graphics and multimedia, and I've got my degree in programming so there's a lot of computer experience and knowledge here.
But this thing is stumping me like you wouldn't believe! On paper isn't this a pretty decent rig? I just don't get why it's got this unreliable aspect to it. It's like a Ferrari you have in your garage but half the time you go to drive it, it doesn't start
Anyway thanks again, and I assume I'll post back when I have another crash dump or after XX hours of verifier has run with no issues?
The Nvidia GPU drivers were replaced earlier in this thread.
The same driver version was displayed for the latest BSOD.
Any driver can be installed and will then be stressed.
Steam is no longer in the testing environment.
If there are additional BSOD related to Nvidia drivers:
a) Windows updates of non-Microsoft drivers should be turned off
b) A rolled back driver version should tested
c) If there are BSOD then check to see if there are other ports to connect the GPU to the MB and if available try another port
d) see if you can find a friend, neighbor, relative, or local computer store to swap the card. It can be Nvidia or AMD > if possible make two tests: test a new card in the problematic computer and test the card from the problematic computer in another computer.
e) given that this is a notebook the hardware testing options may be limited
If you clean install and use physx if available then you can choose the remaining options.
Last edited by zbook; 21 Jun 2019 at 15:19.
Before I could restart into safe mode, another crash... logs and dump uploaded.
What are you talking about a notebook?
There are 4 different drivers I can choose for nvidia. You're telling me just choose at random then?
I will now boot into safe mode, ddu, install one of the nvidia drivers and run the stress tests that were mentioned earlier.
Thanks!
1) The Nvidia drivers were again the misbehaving drivers.
2) Turn off Windows updates of non-Microsoft drivers:
Enable or Disable Driver Updates in Windows Update in Windows 10
3) Find a Nvidia driver that is different from: 25.21.14.1972
4) Uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
5) Re-install the Nvidia GPU driver from the Nvidia website
6) Make sure that you check the clean install box and if available install the physx driver.
Display Driver Uninstaller Download version 18.0.0.8 (or newer version if available)
Download Display Driver Uninstaller - MajorGeeks
Display Driver Uninstaller: How to use - Windows 7 Help Forums
Display Driver Uninstaller: How to use - Windows 7 Help Forums
Download Drivers | NVIDIA
Download Drivers | NVIDIA
7) e) in the last post should not have been posted as it was not applicable to this thread
8) In post #6 there were comments on the AMD swap. Is the GPU still available for swap testing?
Code:Name NVIDIA GeForce GTX 1070 PNP Device ID PCI\VEN_10DE&DEV_1B81&SUBSYS_33011462&REV_A1\4&FC7F53B&0&0018 Adapter Type GeForce GTX 1070, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 1070 Adapter RAM (1,048,576) bytes Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nvmd.inf_amd64_c565f1ecc1f666f0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmd.inf_amd64_c565f1ecc1f666f0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmd.inf_amd64_c565f1ecc1f666f0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmd.inf_amd64_c565f1ecc1f666f0\nvldumdx.dll Driver Version 25.21.14.1972 INF File oem5.inf (Section001 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 3840 x 2160 x 60 hertz Bits/Pixel 32 Memory Address 0xFA000000-0xFB0FFFFF Memory Address 0xE0000000-0xF1FFFFFF Memory Address 0xF0000000-0xF1FFFFFF I/O Port 0x0000E000-0x0000EFFF IRQ Channel IRQ 40 Driver c:\windows\system32\driverstore\filerepository\nvmd.inf_amd64_c565f1ecc1f666f0\nvlddmkm.sys (25.21.14.1972, 19.75 MB (20,704,968 bytes), 03/25/19 08:54)Code:nvlddmkm.sys Mon Mar 18 11:18:40 2019 (5C8FE100)
An update.
Used DDU in safe mode to uninstall the Nvidia driver. Rebooted and installed the latest available DCH-GameReady drivers (430.86). These drivers are apparently written May 2019. I ran the stress test (verifier) with the appropriate settings for over 8 hours
Attachment 238207
No BSODS no crashes no issues.
I started to use the computer as normal - i.e. waited a bit to cold boot it - so far there have been no crashes or bsods.
Attachment 238209
I could not find any newer dumps. Here is the contents of the collector's logs.
And the new nvidia driver's about:
It doesn't list it there, but I checked and Nvidia Windows Kernel Mode driver (nvlmkddm.sys) was updated from 25.xxx to 26.xxxCode:NVIDIA System Information report created on: 06/23/2019 16:30:58 System name: XEON-1620V4 [Display] Operating System: Windows 10 Pro, 64-bit DirectX version: 12.0 GPU processor: GeForce GTX 1070 Driver version: 430.86 Driver Type: DCH Direct3D API version: 12 Direct3D feature level: 12_1 CUDA Cores: 1920 Core clock: 1556 MHz Memory data rate: 8.01 Gbps Memory interface: 256-bit Memory bandwidth: 256.26 GB/s Total available graphics memory: 24527 MB Dedicated video memory: 8192 MB GDDR5 System video memory: 0 MB Shared system memory: 16335 MB Video BIOS version: 86.04.50.00.2C Bus: PCI Express x16 Gen3 Device Id: 10DE 1B81 33011462 Part Number: G411 0020 [Components] nvui.dll 8.17.14.3086 NVIDIA User Experience Driver Component nvxdplcy.dll 8.17.14.3086 NVIDIA User Experience Driver Component nvxdbat.dll 8.17.14.3086 NVIDIA User Experience Driver Component nvxdapix.dll 8.17.14.3086 NVIDIA User Experience Driver Component NVCPL.DLL 8.17.14.3086 NVIDIA User Experience Driver Component nvCplUIR.dll 8.1.940.0 NVIDIA Control Panel nvCplUI.exe 8.1.940.0 NVIDIA Control Panel nvWSSR.dll 26.21.14.3086 NVIDIA Workstation Server nvWSS.dll 26.21.14.3086 NVIDIA Workstation Server nvViTvSR.dll 26.21.14.3086 NVIDIA Video Server nvViTvS.dll 26.21.14.3086 NVIDIA Video Server nvLicensingS.dll 6.14.14.3086 NVIDIA Licensing Server nvDevToolS.dll 26.21.14.3086 NVIDIA 3D Settings Server nvDispSR.dll 26.21.14.3086 NVIDIA Display Server nvDispS.dll 26.21.14.3086 NVIDIA Display Server PhysX 09.19.0218 NVIDIA PhysX NVCUDA.DLL 26.21.14.3086 NVIDIA CUDA 10.2.120 driver nvGameSR.dll 26.21.14.3086 NVIDIA 3D Settings Server nvGameS.dll 26.21.14.3086 NVIDIA 3D Settings Server
I'm hoping this is the end of my issues.?!
If I get more crashes I will upload them and their dumps... If not, then a few days from now, maybe a week, I will install Steam and resume the normal streaming behavior, and see if that sets if off.
Thanks for your help so far!!
Sorry for not writing in... it's been busy working 10 hour days at work. I haven't had much time to test the PC.
I was going to say that I haven't had much crashing... but I did have one today. It had a weird behavior where everything on the screen stretched/repeated vertically, then just sort of faded to black. I have a video of it happening (not today, but a previous incident... I was able to jiggle the hdmi cable and it resolved) I'm going to post that and some collector logs when I have a chance. I haven't reinstalled steam and I've been using the same DCH drivers as before.
The last BSOD displayed in the logs was 6/21.
For any BSOD:
a) run the V2 log collector to collect new log files
b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
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