Computer Lockup and Restarts- Bad Video Card (Again?)

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  1. Posts : 29
    Windows 10 Pro x64 v1809 build 17763.503
    Thread Starter
       #51

    zbook said: View Post
    The last BSOD displayed in the logs was 6/21.

    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
    Again my apologies for the delay. Like I said, the last experience I had the screen went black (like it did before)... doesn't look like any dumps were created (I couldn't find one with Everything).

    Here are the collector logs, I was going to clear out all of my Event Viewer logs, so we can see if anything that pops up is fresh/relevant. Are you for or against this idea?

    Also, here is what it was doing before the black screen... I believe I just wiggled the hdmi cable and it fixed itself. This last time, however, I didn't get the chance, as soon as happened it was a short second or so later until the black screen.

    I'd really like to reinstall steam, start using my mods/playing my games, so.... l hope we can figure this out. If I need to switch out the video card, or the slot, or the power supply, let me know, ok?

    Thanks!

    Logs are attached, here is the vid: https://cdn-b-east.streamable.com/vi...res=1562397180

    Thanks again!
    Computer Lockup and Restarts- Bad Video Card (Again?) Attached Files
      My ComputerSystem Spec


  2. Posts : 26,134
    windows 10 professional version 1607 build 14393.969 64 bit
       #52

    The event logs are needed during the troubleshooting.

    The BSOD bugchecks were:
    A
    7E
    133
    C4
    etc.

    The last BSOD was on 7/3/2019.

    The vid link displayed 403 forbidden

    Please perform an in place upgrade repair with a 1809 or 1903 iso:
    Repair Install Windows 10 with an In-place Upgrade
      My ComputerSystem Spec


  3. Posts : 29
    Windows 10 Pro x64 v1809 build 17763.503
    Thread Starter
       #53

    zbook said: View Post
    The event logs are needed during the troubleshooting.

    The BSOD bugchecks were:
    A
    7E
    133
    C4
    etc.

    The last BSOD was on 7/3/2019.

    The vid link displayed 403 forbidden

    Please perform an in place upgrade repair with a 1809 or 1903 iso:
    Repair Install Windows 10 with an In-place Upgrade
    Could you elaborate a bit on what those bugchecks are?

    Also, sorry about the link I tried to post this but the site was being moved... what do you gather this means?20190627_060831.zip

    Thanks for your continued help let me read up about the process...
      My ComputerSystem Spec


  4. Posts : 26,134
    windows 10 professional version 1607 build 14393.969 64 bit
       #54

    Whenever there is a BSOD depending on the settings you may or may not see a bugheck.
    The bugchecks are catalogued by Microsoft and have a number and name:
    https://docs.microsoft.com/en-us/win...ode-reference2

    Information about bugchecks may be useful in troubleshooting the cause.

    So when there are BSOD they may be tracked.

    Please update the progress with the in place upgrade repair.
      My ComputerSystem Spec


 
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