Multiple BSOD Crashes Before Win 10 Boots and in Win 10

  1. Posts : 39
    Windows 10 Home x64

    Multiple BSOD Crashes Before Win 10 Boots and in Win 10

    So, I bought a 250 GB Samsung 860 EVO SSD a few weeks ago and installed Windows 10 on it. Everything was working great until a few days ago. I began to get like one crash every two or three days. Yesterday I had several and then it seemed to straighten up. Today it began crashing right as Windows 10 began booting and this happened about 5 times. When it finally booted into the desktop it crashed several times more. I had an issue like this a few months ago and I found that removing two memory sticks seemed to stabilize the system. That's what I just did and that's why I'm able to post this. Though I can't guarantee the the problem is with the memory sticks.

    In total I had 8 GB RAM installed in this system. I'm using 4 GB right now. And these are the Corsair XMS2 DDR2 800 mhz PC2 6400U 240 pin memory sticks. I ran the Windows Memory Diagnostic tool and everything came back clean, so I'm at a loss as to what the problem could be. This is an old computer though but it's been working great for years up until a few months ago. I'd like to know why this system is crashing so much. As for the codes, I didn't write them down but the next time it crashes I will. I'll attach the zip file to this post and my system specs.

    ASUS P5Q Pro Turbo Motherboard
    Corsair 750 Watt Power Supply
    Intel Core 2 Quad Q9550 Processor 2.83GHz
    8 GB RAM
    Samsung 860 EVO 250GB SSD
    Windows 10 Pro x64 Redstone 6
    NVIDIA GeForce GTX 1060 6 GB [w/ Latest Gaming Drivers]
    Multiple BSOD Crashes Before Win 10 Boots and in Win 10 Attached Files
    Last edited by Hotsuma; 03 Jun 2019 at 12:35.
      My Computer

  2. Posts : 839
    Windows 8.1 Enterprise x64

    RAM with memtest86 (MemTest86+ - Test RAM)
    SSD with SeaTools
    BIOS (P5Q PRO Turbo Driver & Tools | Płyty głowne | ASUS Polska)
      My Computer

  3. Posts : 39
    Windows 10 Home x64
    Thread Starter

    I have memtest86 running on the desktop computer. It's been running now for 1h 12m. How long does this usually take? I'll run Sea Tools afterwards and then update the mobo.
      My Computer

  4. Posts : 839
    Windows 8.1 Enterprise x64

    In the case of memtest86, there should be 8 passes
      My Computer

  5. Posts : 39
    Windows 10 Home x64
    Thread Starter

    I see. That would take a couple of hours then. I watched a vid on YouTube where this guy was saying to immediately stop the test when you get an error and then remove one stick of RAM and test again. I had gotten a ton of errors within the first 20 minutes or so but let it run for about 1h 15m. I powered it down and removed a stick then ran it again. The stick I removed was the same one that gave me problems a few months back. Back then I didn't know about memtest86 so I tested each individual stick to see which ones crashed the system.

    As far as I could tell, it was that specific stick. I put it back in after reinstalling Windows 10 and it worked just fine up until a few days ago. Now with memtest86, I am certain this stick is bad. I plan to let it run the full course tonight while I sleep with the remaining 6 GB and see if there are any errors. So far, it has ran for 45m with the remaining 6 GB and there are no errors. I know that it needs to run until the sticks get hot to test them fully. I'm going to test the SSD now and also update the BIOs.

    Attachment 236042
    Attached Thumbnails Attached Thumbnails Multiple BSOD Crashes Before Win 10 Boots and in Win 10-20190603_151327.jpg  
    Last edited by Hotsuma; 03 Jun 2019 at 16:21.
      My Computer

  6. Posts : 32,492
    windows 10 professional version 1607 build 14393.969 64 bit

    The attachment (Attachment 236042) did not open > please post another attachment

    Just one error is a test fail and testing can be aborted.

    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

    The number of errors does not matter a the RAM module needs to be removed and or replaced.

    The second module should be tested with Memtest86+ version 5.01
    Memtest86+ - Advanced Memory Diagnostic Tool
    Memtest86+ - Advanced Memory Diagnostic Tool

    The older version should not be used when the newer version 5.01 is readily available.

    Test for 8 or more passes.
    The more the passes the better the testing conditions.

    Testing time is approximately 1 - 2 hours / GB RAM

    When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.

    MemTest86+ - Test RAM

    View the owners manual to determine the maximal usable RAM.
    Determine you RAM needs.

    When replacing RAM it is important to:
    a) use RAM on the computer or motherboard approval list
    b) use identical SKU to avoid problems related to mismatched RAM

    Some RAM manufacturers have a lifetime warranty > check for Return Merchandise Authorization (RMA)

    The Crucial scanner can be ran:
    Crucial System Scanner |

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) wmic recoveros set autoreboot = false
    6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    7) Make sure that there is no over clocking while troubleshooting.

    8) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    9) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
    Last edited by zbook; 03 Jun 2019 at 16:33.
      My Computer


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