1903 randomly crashes with a BSOD: "MEMORY_MANAGEMENT"


  1. Posts : 83
    Latest W10
       #1

    1903 randomly crashes with a BSOD: "MEMORY_MANAGEMENT"


    Updated to 1903 25/5/19 using the Media Creation Tool.

    Issue happens sporadically when the computer is on. I have Videopad and Chrome open, and these programs are known to hog lots of memory.

    Attached are the log files, please take a look at them. This is a brand new updated system.

    Thanks!

    EDIT: Forgot to mention that this BSOD happens while the computer is idling.
      My Computers


  2. Posts : 14,903
    Windows 10 Pro
       #2




    Diagnostics Test

     HDD TEST


    Note   Note
    Run the tests on all hard drives/partitions!

    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
    Code:
    2019-05-25T00:46:39.606		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:46:43.434		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:47:51.522		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:47:55.350		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:48:01.439		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:48:05.236		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:07.999		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:11.873		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:15.842		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:19.701		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:23.888		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:27.903		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:32.028		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:35.981		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:40.012		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:43.871		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:47.871		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:51.745		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:49:55.745		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:50:00.026		The device, \Device\Harddisk0\DR0, has a bad block.
    2019-05-25T00:50:04.026		The device, \Device\Harddisk0\DR0, has a bad block.
      My Computers


 

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