Event ID 41 Task 63

  1.    #1

    Event ID 41 Task 63


    Hello, I've been dealing with a slew of bsods that I recently decided to give some brain power to and try to fix. I've fixed a few errors and issues regarding software but now I want to know if my hardware could be the cause of this bsod known in event viewer as Event ID 41 Task 63.



    DESKTOP-7RL8VBV-(2019-05-21_20-26-35).zip
      My ComputerSystem Spec


  2. Posts : 25,755
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Hi @bonnieslewis ,

    Welcome to the BSOD forum.

    Windows may spontaneously delete files so please collect these now.
    When possible, please zip each file and post separate share links into the thread using one drive, drop box, or google drive.


    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 05/21/2019 19:19:10
    Size on disk: 1034 MB



    Download and install: Everything:
    voidtools

    Launch the application and search for:
    a) PoW32kWatchdog-20190514-0101.dmp
    b) PoW32kWatchdog-20190521-1920.dmp


    Code:
    Name                             LastWriteTime        Size (MB)
    ----                             -------------        ---------
    PoW32kWatchdog-20190514-0101.dmp 5/14/2019 1:01:41 AM    690.54
    PoW32kWatchdog-20190521-1920.dmp 5/21/2019 7:20:12 PM    731.16



    The BIOS: Version/Date American Megatrends Inc. 2003, 9/19/2016

    Upgrade the BIOS: 2003 > 3805
    Z170 PRO GAMING/AURA Driver & Tools | Motherboards | ASUS USA
      My ComputerSystem Spec

  3.    #3

    zbook said: View Post
    Hi @bonnieslewis ,

    Welcome to the BSOD forum.

    Windows may spontaneously delete files so please collect these now.
    When possible, please zip each file and post separate share links into the thread using one drive, drop box, or google drive.


    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 05/21/2019 19:19:10
    Size on disk: 1034 MB



    Download and install: Everything:
    voidtools

    Launch the application and search for:
    a) PoW32kWatchdog-20190514-0101.dmp
    b) PoW32kWatchdog-20190521-1920.dmp


    Code:
    Name                             LastWriteTime        Size (MB)
    ----                             -------------        ---------
    PoW32kWatchdog-20190514-0101.dmp 5/14/2019 1:01:41 AM    690.54
    PoW32kWatchdog-20190521-1920.dmp 5/21/2019 7:20:12 PM    731.16



    The BIOS: Version/Date American Megatrends Inc. 2003, 9/19/2016

    Upgrade the BIOS: 2003 > 3805
    Z170 PRO GAMING/AURA Driver & Tools | Motherboards | ASUS USA
    I flashed the bios to the latest version, what am I supposed to do with a) PoW32kWatchdog-20190514-0101.dmp and
    b) PoW32kWatchdog-20190521-1920.dmp ?
      My ComputerSystem Spec


  4. Posts : 25,755
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    For each dmp file > zip > post a separate share link into the thread using one drive, drop box, or google drive

    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
      My ComputerSystem Spec


 

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