WHEA-Logger EventID 17 Repeating Error

  1. TechGuru's Avatar
    Posts : 32
    Windows 10 Professional
       #1

    WHEA-Logger EventID 17 Repeating Error


    Hello all,

    I am currently getting an error in Event Viewer that is occurring 15x every second (just about). Here is the following error:

    Code:
    Log Name:      System
    Source:        Microsoft-Windows-WHEA-Logger
    Date:          5/23/2019 4:04:10 PM
    Event ID:      17
    Task Category: None
    Level:         Warning
    Keywords:      
    User:          LOCAL SERVICE
    Computer:      QUINTON-ROG
    Description:
    A corrected hardware error has occurred.
    
    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)
    
    Bus:Device:Function: 0x0:0x1C:0x6
    Vendor ID:Device ID: 0x8086:0xA116
    Class Code: 0x30400
    
    The details view of this entry contains further information.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
        <EventID>17</EventID>
        <Version>0</Version>
        <Level>3</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2019-05-23T23:04:10.905677000Z" />
        <EventRecordID>347159976</EventRecordID>
        <Correlation ActivityID="{676c9ccc-988d-4438-b999-faf75ce49744}" />
        <Execution ProcessID="3996" ThreadID="7072" />
        <Channel>System</Channel>
        <Computer>QUINTON-ROG</Computer>
        <Security UserID="S-1-5-19" />
      </System>
      <EventData>
        <Data Name="ErrorSource">4</Data>
        <Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
        <Data Name="FRUText">
        </Data>
        <Data Name="ValidBits">0xdf</Data>
        <Data Name="PortType">4</Data>
        <Data Name="Version">0x101</Data>
        <Data Name="Command">0x10</Data>
        <Data Name="Status">0x406</Data>
        <Data Name="Bus">0x0</Data>
        <Data Name="Device">0x1c</Data>
        <Data Name="Function">0x6</Data>
        <Data Name="Segment">0x0</Data>
        <Data Name="SecondaryBus">0x0</Data>
        <Data Name="Slot">0x0</Data>
        <Data Name="VendorID">0x8086</Data>
        <Data Name="DeviceID">0xa116</Data>
        <Data Name="ClassCode">0x30400</Data>
        <Data Name="DeviceSerialNumber">0x0</Data>
        <Data Name="BridgeControl">0x0</Data>
        <Data Name="BridgeStatus">0x0</Data>
        <Data Name="UncorrectableErrorStatus">0x0</Data>
        <Data Name="CorrectableErrorStatus">0x1</Data>
        <Data Name="HeaderLog">00000000000000000000000000000000</Data>
        <Data Name="Length">672</Data>
        <Data Name="RawData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ata>
      </EventData>
    </Event>
    ------------------------------------------------------------
    I found the device the error is related to, and after installing some drivers and such from my manufacturer's website (chipset drivers), I found the following event item related to device A116:

    Code:
    Log Name:      Microsoft-Windows-Kernel-PnP/Configuration
    Source:        Microsoft-Windows-Kernel-PnP
    Date:          5/23/2019 3:14:11 PM
    Event ID:      411
    Task Category: None
    Level:         Error
    Keywords:      
    User:          SYSTEM
    Computer:      QUINTON-ROG
    Description:
    Device PCI\VEN_8086&DEV_A116&SUBSYS_86941043&REV_F1\3&11583659&0&E6 had a problem starting.
    
    Driver Name: oem90.inf
    Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
    Service: pci
    Lower Filters: 
    Upper Filters: 
    Problem: 0x15
    Problem Status: 0x0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
        <EventID>411</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x4000000000000000</Keywords>
        <TimeCreated SystemTime="2019-05-23T22:14:11.532056500Z" />
        <EventRecordID>1634</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="10964" />
        <Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
        <Computer>QUINTON-ROG</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="DeviceInstanceId">PCI\VEN_8086&amp;DEV_A116&amp;SUBSYS_86941043&amp;REV_F1\3&amp;11583659&amp;0&amp;E6</Data>
        <Data Name="DriverName">oem90.inf</Data>
        <Data Name="ClassGuid">{4d36e97d-e325-11ce-bfc1-08002be10318}</Data>
        <Data Name="ServiceName">pci</Data>
        <Data Name="LowerFilters">
        </Data>
        <Data Name="UpperFilters">
        </Data>
        <Data Name="Problem">0x15</Data>
        <Data Name="Status">0x0</Data>
      </EventData>
    </Event>
    It seems the device is called "Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #7 - A116"

    Is there any way to fix this issue? I've been playing for a couple hours to try and fix it, to no avail. Thank you.
      My ComputersSystem Spec

  2. axe0's Avatar
    Posts : 14,208
    Windows 10 Pro
       #2

    Commonly the device ID is a device that shares resources with another device, have you checked in msinfo32 under Hardware Resources > Conflicts/Sharing if this is the case? If this is the case, the device's drivers that it is sharing with should be updated or reinstalled instead.

    I have the same device which shares resources with the USB controller.
    Click image for larger version. 

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      My ComputersSystem Spec


 

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