Hi,
I am stuck at Windows 10 Pro 1607 because i couldn't update Windows, always do rollback at 90% of installation.
Already tried to debug but without success, can please someone tell me what the problem/driver is and how to solve?
Thank you.
Update:
Aten usb to serial bridge driver (check in Snappy Driver Download)
Code:Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [F:\011817-25328-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Path validation summary ************** Response Time (ms) Location Deferred SRV* Symbol search path is: SRV* Executable search path is: Windows 10 Kernel Version 14393 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252 Machine Name: Kernel base = 0xfffff803`dae8d000 PsLoadedModuleList = 0xfffff803`db192060 Debug session time: Wed Jan 18 14:03:03.300 2017 (UTC + 2:00) System Uptime: 1 days 19:18:16.017 Loading Kernel Symbols ............................................................... ................................................................ ................................................ Loading User Symbols Loading unloaded module list ............................ *** WARNING: Unable to verify timestamp for ser2at64.sys *** ERROR: Module load completed but symbols could not be loaded for ser2at64.sys ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff8084b4f810b, ffff8001d0ad4f08, ffff8001d0ad4730} Probably caused by : ser2at64.sys ( ser2at64+810b ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8084b4f810b, The address that the exception occurred at Arg3: ffff8001d0ad4f08, Exception Record Address Arg4: ffff8001d0ad4730, Context Record Address Debugging Details: ------------------ KEY_VALUES_STRING: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 DUMP_CLASS: 1 DUMP_QUALIFIER: 400 BUILD_VERSION_STRING: 14393.576.amd64fre.rs1_release_inmarket.161208-2252 SYSTEM_MANUFACTURER: Hewlett-Packard SYSTEM_PRODUCT_NAME: HP Pro 3400 Series MT SYSTEM_SKU: LH128EA#AB9 BIOS_VENDOR: AMI BIOS_VERSION: 7.16 BIOS_DATE: 03/23/2012 BASEBOARD_MANUFACTURER: Foxconn BASEBOARD_PRODUCT: 2ABF BASEBOARD_VERSION: 1.30 DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage Dump DUMP_TYPE: 2 BUGCHECK_P1: ffffffffc0000005 BUGCHECK_P2: fffff8084b4f810b BUGCHECK_P3: ffff8001d0ad4f08 BUGCHECK_P4: ffff8001d0ad4730 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: ser2at64+810b fffff808`4b4f810b 4129825c010000 sub dword ptr [r10+15Ch],eax EXCEPTION_RECORD: ffff8001d0ad4f08 -- (.exr 0xffff8001d0ad4f08) ExceptionAddress: fffff8084b4f810b (ser2at64+0x000000000000810b) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000001 Parameter[1]: 000000000000015c Attempt to write to address 000000000000015c CONTEXT: ffff8001d0ad4730 -- (.cxr 0xffff8001d0ad4730) rax=0000000000000009 rbx=ffffcc864186fe40 rcx=0000000000000004 rdx=0000000000000010 rsi=ffffcc86425e9890 rdi=00003379be790358 rip=fffff8084b4f810b rsp=ffff8001d0ad5140 rbp=ffffcc86425e9960 r8=fffff8084b500fa0 r9=0000000000000004 r10=0000000000000000 r11=ffff8001d0ad5150 r12=ffffcc86418645b0 r13=0000000000000000 r14=ffff8001d0ad52b8 r15=00003379bda16888 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 ser2at64+0x810b: fffff808`4b4f810b 4129825c010000 sub dword ptr [r10+15Ch],eax ds:002b:00000000`0000015c=???????? Resetting default scope CPU_COUNT: 2 CPU_MHZ: a86 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 2a CPU_STEPPING: 7 CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 29'00000000 (cache) 29'00000000 (init) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System CURRENT_IRQL: 0 FOLLOWUP_IP: ser2at64+810b fffff808`4b4f810b 4129825c010000 sub dword ptr [r10+15Ch],eax BUGCHECK_STR: AV WRITE_ADDRESS: fffff803db234338: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd 000000000000015c DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000001 EXCEPTION_PARAMETER2: 000000000000015c ANALYSIS_SESSION_HOST: MICHAL ANALYSIS_SESSION_TIME: 05-22-2019 15:46:04.0415 ANALYSIS_VERSION: 10.0.17763.132 amd64fre LAST_CONTROL_TRANSFER: from 00003379be790358 to fffff8084b4f810b STACK_TEXT: ffff8001`d0ad5140 00003379`be790358 : 00000000`00000000 00000000`00000001 00000000`00000004 ffffcc86`425e9770 : ser2at64+0x810b ffff8001`d0ad5148 00000000`00000000 : 00000000`00000001 00000000`00000004 ffffcc86`425e9770 fffff808`481d0550 : 0x00003379`be790358 THREAD_SHA1_HASH_MOD_FUNC: 8c544ad4fe9b4fc6d2cd7d0e445d7afa72a523d1 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 8979d2efda7cc29c9c8eecf3b0a668edff2272b4 THREAD_SHA1_HASH_MOD: 8c544ad4fe9b4fc6d2cd7d0e445d7afa72a523d1 FAULT_INSTR_CODE: 5c822941 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: ser2at64+810b FOLLOWUP_NAME: MachineOwner MODULE_NAME: ser2at64 IMAGE_NAME: ser2at64.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ad6e7c6 STACK_COMMAND: .cxr 0xffff8001d0ad4730 ; kb BUCKET_ID_FUNC_OFFSET: 810b FAILURE_BUCKET_ID: AV_ser2at64!unknown_function BUCKET_ID: AV_ser2at64!unknown_function PRIMARY_PROBLEM_CLASS: AV_ser2at64!unknown_function TARGET_TIME: 2017-01-18T12:03:03.000Z OSBUILD: 14393 OSSERVICEPACK: 576 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2016-12-09 10:23:02 BUILDDATESTAMP_STR: 161208-2252 BUILDLAB_STR: rs1_release_inmarket BUILDOSVER_STR: 10.0.14393.576.amd64fre.rs1_release_inmarket.161208-2252 ANALYSIS_SESSION_ELAPSED_TIME: 991 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:av_ser2at64!unknown_function FAILURE_ID_HASH: {728bb753-11fc-63ee-baf1-e1dcde7e693e} Followup: MachineOwner --------- 0: kd> lmvm ser2at64 Browse full module list start end module name fffff808`4b4f0000 fffff808`4b510000 ser2at64 T (no symbols) Loaded symbol image file: ser2at64.sys Image path: ser2at64.sys Image name: ser2at64.sys Browse all global symbols functions data Timestamp: Thu Oct 15 02:13:42 2009 (4AD6E7C6) CheckSum: 000270B3 ImageSize: 00020000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Information from resource tables: 0: kd> .load pde ========================================================================================= PDE v11.3 - Copyright 2017 Andrew Richards ========================================================================================= 0: kd> !dpx Start memory scan : 0xffff8001d0ad5140 ($csp) End memory scan : 0xffff8001d0ad6000 (Kernel Stack Base) r14 : 0xffff8001d0ad52b8 : 0xfffff808481e4600 : Wdf01000!WPP_PowerStateMachine_cpp_Traceguids 0xffff8001d0ad5168 : 0xfffff808481d0550 : Wdf01000!FxIoQueue::ProcessCancelledRequestsOnQueue+0x12c 0xffff8001d0ad5190 : 0xfffff808481e46c0 : Wdf01000!WPP_FxIoQueue_cpp_Traceguids 0xffff8001d0ad51f8 : 0xfffff808481dfe10 : Wdf01000!FxPowerIdleMachine::m_StateTable 0xffff8001d0ad5218 : 0xfffff808481e3290 : Wdf01000!FxPkgPnp::m_WdfPnpStates 0xffff8001d0ad5238 : 0xfffff8084814a386 : Wdf01000!FxIFR+0x156 0xffff8001d0ad5270 : 0xfffff808481e4610 : Wdf01000!WPP_PnpStateMachine_cpp_Traceguids 0xffff8001d0ad52a0 : 0xfffff808481e4600 : Wdf01000!WPP_PowerStateMachine_cpp_Traceguids 0xffff8001d0ad52a8 : 0xfffff8084815220c : Wdf01000!FxIoQueue::CancelForQueue+0xdc 0xffff8001d0ad52b8 : 0xfffff808481e4600 : Wdf01000!WPP_PowerStateMachine_cpp_Traceguids 0xffff8001d0ad5308 : 0xfffff8084815243c : Wdf01000!FxIoQueue::QueuePurge+0x1b8 0xffff8001d0ad5318 : 0xfffff808481e46c0 : Wdf01000!WPP_FxIoQueue_cpp_Traceguids 0xffff8001d0ad5330 : 0xfffff808481e46c0 : Wdf01000!WPP_FxIoQueue_cpp_Traceguids 0xffff8001d0ad5348 : 0xfffff8084814ccbf : Wdf01000!FxNonPagedObject::Lock+0x1f 0xffff8001d0ad53b8 : 0xfffff8084815cc48 : Wdf01000!FxPkgIo::StopProcessingForPower+0x138 0xffff8001d0ad53f8 : 0xfffff808481b8fc5 : Wdf01000!FxDevice::DeleteSymbolicLink+0x39 0xffff8001d0ad5410 : 0xfffff808481e3290 : Wdf01000!FxPkgPnp::m_WdfPnpStates 0xffff8001d0ad5428 : 0xfffff808481d28d4 : Wdf01000!FxPkgPnp::PnpCleanupForRemove+0x90 0xffff8001d0ad5458 : 0xfffff808481d2960 : Wdf01000!FxPkgPnp::PnpEventFailed+0x10 0xffff8001d0ad5488 : 0xfffff80848166a79 : Wdf01000!FxPkgPnp::PnpProcessEventInner+0x1c9 0xffff8001d0ad54a8 : 0xfffff808481e3290 : Wdf01000!FxPkgPnp::m_WdfPnpStates 0xffff8001d0ad54b0 : 0xfffff808481e4610 : Wdf01000!WPP_PnpStateMachine_cpp_Traceguids 0xffff8001d0ad5538 : 0xfffff808481641a8 : Wdf01000!FxPkgPnp::PnpProcessEvent+0x158 0xffff8001d0ad5578 : 0xfffff808481743ef : Wdf01000!WPP_IFR_SF_qqcq+0xdb 0xffff8001d0ad55d8 : 0xfffff808481d7aa5 : Wdf01000!FxPkgPnp::PnpSurpriseRemoval+0x25 0xffff8001d0ad5608 : 0xfffff80848143e7f : Wdf01000!FxPkgPnp::Dispatch+0xef 0xffff8001d0ad5630 : 0xfffff808481e45c0 : Wdf01000!WPP_FxPkgPnp_cpp_Traceguids 0xffff8001d0ad5688 : 0xfffff803db0f3f40 : nt!DEVPKEY_Device_DevNodeStatusStarted 0xffff8001d0ad56a8 : 0xfffff808481434f5 : Wdf01000!FxDevice::DispatchWithLock+0x155 0xffff8001d0ad56d8 : 0xfffff803db28d34d : nt!PnpNotifyDerivedKeys+0xc9 0xffff8001d0ad5728 : 0xfffff803db28d019 : nt!PnpDeviceRaisePropertyChangeEventWorker+0x135 0xffff8001d0ad5730 : 0xfffff803db0f3f40 : nt!DEVPKEY_Device_DevNodeStatusStarted 0xffff8001d0ad5740 : 0xfffff803db28bf58 : nt!PiPnpRtlObjectEventCallback 0xffff8001d0ad5750 : 0xfffff803db0dcc70 : nt!PlugPlayHandlerTable+0x710 0xffff8001d0ad5798 : 0xfffff8084bca7458 : serenum!Serenum_FDO_PnP+0x218 0xffff8001d0ad57b0 : 0xfffff803db1a9e20 : nt!PiPnpRtlActiveOperationsLock 0xffff8001d0ad57b8 : 0xfffff803daf716d4 : nt!ExAcquireResourceSharedLite+0x394 0xffff8001d0ad57c8 : 0xfffff803daef958b : nt!IopAllocateIrpPrivate+0x19b 0xffff8001d0ad57e8 : 0xfffff803db1a9e80 : nt!PiPnpRtlActiveOperationsLock+0x60 0xffff8001d0ad57f8 : 0xfffff803db1a9e80 : nt!PiPnpRtlActiveOperationsLock+0x60 0xffff8001d0ad5818 : 0xfffff8084bca722c : serenum!Serenum_PnP+0x3c 0xffff8001d0ad5848 : 0xfffff803db28c7d0 : nt!IopSynchronousCall+0xd8 0xffff8001d0ad5878 : 0xfffff803db2884aa : nt!PiPnpRtlBeginOperation+0x32 0xffff8001d0ad58b8 : 0xfffff803db37d404 : nt!IopRemoveDevice+0xdc 0xffff8001d0ad58e8 : 0xfffff803db0da29f : nt!ExAllocatePoolWithTag+0x85f 0xffff8001d0ad5968 : 0xfffff803db2bf957 : nt!PnpSurpriseRemoveLockedDeviceNode+0xb3 0xffff8001d0ad59c8 : 0xfffff803db37e99b : nt!PnpDeleteLockedDeviceNode+0x8b 0xffff8001d0ad59f8 : 0xfffff803db37eb2b : nt!PnpAllocateCriticalMemory+0x2b 0xffff8001d0ad5a08 : 0xfffff803db37e6be : nt!PnpDeleteLockedDeviceNodes+0xbe 0xffff8001d0ad5a78 : 0xfffff803db37dbc9 : nt!PnpProcessQueryRemoveAndEject+0x1e5 0xffff8001d0ad5ac0 : 0xfffff803db1a9e50 : nt!PiPnpRtlActiveOperationsLock+0x30 0xffff8001d0ad5ae8 : 0xfffff803daf712ae : nt!ExAcquireResourceExclusiveLite+0x41e 0xffff8001d0ad5b08 : 0xffff8001d0ad5c00 : 0xffff8001d0ad5c60 : 0xfffff803db24a100 : nt!ExNode0 0xffff8001d0ad5ba8 : 0xfffff803db384cc9 : nt!PnpProcessTargetDeviceEvent+0xd9 0xffff8001d0ad5bc0 : 0xffff8001d0ad5c00 : 0xffff8001d0ad5c60 : 0xfffff803db24a100 : nt!ExNode0 0xffff8001d0ad5be8 : 0xfffff803db384f84 : nt!PnpDeviceEventWorker+0x294 0xffff8001d0ad5c00 : 0xffff8001d0ad5c60 : 0xfffff803db24a100 : nt!ExNode0 0xffff8001d0ad5c38 : 0xfffff803db24a100 : nt!ExNode0 0xffff8001d0ad5c58 : 0xfffff803db24a280 : nt!ExNode0+0x180 0xffff8001d0ad5c60 : 0xfffff803db24a100 : nt!ExNode0 0xffff8001d0ad5c70 : 0xfffff803db384cf0 : nt!PnpDeviceEventWorker 0xffff8001d0ad5c78 : 0xfffff803daf241b9 : nt!ExpWorkerThread+0xe9 0xffff8001d0ad5c80 : 0xfffff803db24a100 : nt!ExNode0 0xffff8001d0ad5c98 : 0xfffff803db24a280 : nt!ExNode0+0x180 0xffff8001d0ad5cf8 : 0xfffff803db24a280 : nt!ExNode0+0x180 0xffff8001d0ad5d00 : 0xfffff803daf240d0 : nt!ExpWorkerThread 0xffff8001d0ad5d08 : 0xfffff803dae8f729 : nt!PspSystemThreadStartup+0x41 0xffff8001d0ad5d58 : 0xfffff803dafdcbb6 : nt!KiStartSystemThread+0x16 0xffff8001d0ad5d70 : 0xfffff803dae8f6e8 : nt!PspSystemThreadStartup *** WARNING: Unable to verify timestamp for ser2at64.sys *** ERROR: Module load completed but symbols could not be loaded for ser2at64.sys
Hi,
Thank you for the answer.
I am afraid that Aten drivers is not the problem.
In my previous debug i already think that Aten was the problem so i disable it and unplug the device but the problem was the same.
After your post i update the driver but the same problem occur. I then uninstall completely Aten software and drivers but without success, the same problem occurs.
The dump file you examine was from 2017 and maybe not related with this issue.
In this post i send the dump from this last update try, see if that helps.
Thank you.
This time the driver stnsport.sys is guilty (driver from the rs232 controller)
You can try to update these drivers (also look for them in the Snappy Driver linked above)Code:Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [F:\setupmem.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Path validation summary ************** Response Time (ms) Location Deferred SRV* Symbol search path is: SRV* Executable search path is: Windows 10 Kernel Version 16299 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Machine Name: Kernel base = 0xfffff803`e0411000 PsLoadedModuleList = 0xfffff803`e077a110 Debug session time: Wed May 22 17:51:50.429 2019 (UTC + 2:00) System Uptime: 0 days 0:02:30.230 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ............... Loading User Symbols Loading unloaded module list ................... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 50, {ffffc500007f2828, 0, fffff803e04f133a, 2} *** WARNING: Unable to verify timestamp for StnSport.sys *** ERROR: Module load completed but symbols could not be loaded for StnSport.sys Could not read faulting driver name Probably caused by : StnSport.sys ( StnSport+11d02 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced. This cannot be protected by try-except. Typically the address is just plain bad or it is pointing at freed memory. Arguments: Arg1: ffffc500007f2828, memory referenced. Arg2: 0000000000000000, value 0 = read operation, 1 = write operation. Arg3: fffff803e04f133a, If non-zero, the instruction address which referenced the bad memory address. Arg4: 0000000000000002, (reserved) Debugging Details: ------------------ Could not read faulting driver name KEY_VALUES_STRING: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 DUMP_CLASS: 1 DUMP_QUALIFIER: 400 BUILD_VERSION_STRING: 10.0.16299.1120 (WinBuild.160101.0800) SYSTEM_MANUFACTURER: Hewlett-Packard SYSTEM_PRODUCT_NAME: HP Pro 3400 Series MT SYSTEM_SKU: LH128EA#AB9 BIOS_VENDOR: AMI BIOS_VERSION: 7.16 BIOS_DATE: 03/23/2012 BASEBOARD_MANUFACTURER: Foxconn BASEBOARD_PRODUCT: 2ABF BASEBOARD_VERSION: 1.30 DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage Dump DUMP_TYPE: 2 BUGCHECK_P1: ffffc500007f2828 BUGCHECK_P2: 0 BUGCHECK_P3: fffff803e04f133a BUGCHECK_P4: 2 READ_ADDRESS: fffff803e0810380: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd ffffc500007f2828 FAULTING_IP: nt!MiMappingHasIoTracker+4e fffff803`e04f133a 488b03 mov rax,qword ptr [rbx] MM_INTERNAL_CODE: 2 CPU_COUNT: 2 CPU_MHZ: a86 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 2a CPU_STEPPING: 7 CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 29'00000000 (cache) 29'00000000 (init) BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXPNP: 1 (!blackboxpnp) DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: AV PROCESS_NAME: System CURRENT_IRQL: 0 ANALYSIS_SESSION_HOST: MICHAL ANALYSIS_SESSION_TIME: 05-22-2019 20:01:22.0268 ANALYSIS_VERSION: 10.0.17763.132 amd64fre TRAP_FRAME: fffff0824e4bc090 -- (.trap 0xfffff0824e4bc090) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=f0a91599dbff0000 rdx=ffffc562b158a000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff803e04f133a rsp=fffff0824e4bc220 rbp=00000000c000000e r8=ffffc562b158a000 r9=0000000000000001 r10=0000000000000002 r11=ffffc562b158a7f8 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc nt!MiMappingHasIoTracker+0x4e: fffff803`e04f133a 488b03 mov rax,qword ptr [rbx] ds:00000000`00000000=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff803e0443689 to fffff803e0591940 STACK_TEXT: fffff082`4e4bbe08 fffff803`e0443689 : 00000000`00000050 ffffc500`007f2828 00000000`00000000 fffff082`4e4bc090 : nt!KeBugCheckEx fffff082`4e4bbe10 fffff803`e0464293 : 00000000`00000000 ffffdd09`1c5202dc ffffc500`007f2828 fffff803`e07997c0 : nt!MiSystemFault+0x1969 fffff082`4e4bbeb0 fffff803`e059efda : 00000000`00000000 00000000`000ba6e3 ffffb401`ed9cf000 00000000`00020000 : nt!MmAccessFault+0x233 fffff082`4e4bc090 fffff803`e04f133a : ffff0881`add4048e 00000000`80000000 00000000`000000ff fffff803`e39f20a1 : nt!KiPageFault+0x31a fffff082`4e4bc220 fffff803`e04f11d4 : 00000000`00000001 00000000`00001000 ffff0881`add404ce 00000000`c000000e : nt!MiMappingHasIoTracker+0x4e fffff082`4e4bc250 fffff803`e3a01d02 : ffffa30a`8971b724 00000000`c000000e 00000000`00000001 ffffdd09`1c5201c0 : nt!MmUnmapIoSpace+0x54 fffff082`4e4bc280 ffffa30a`8971b724 : 00000000`c000000e 00000000`00000001 ffffdd09`1c5201c0 ffffffff`00000000 : StnSport+0x11d02 fffff082`4e4bc288 00000000`c000000e : 00000000`00000001 ffffdd09`1c5201c0 ffffffff`00000000 ffffdd09`1c5202dd : 0xffffa30a`8971b724 fffff082`4e4bc290 00000000`00000001 : ffffdd09`1c5201c0 ffffffff`00000000 ffffdd09`1c5202dd 00000001`00000001 : 0xc000000e fffff082`4e4bc298 ffffdd09`1c5201c0 : ffffffff`00000000 ffffdd09`1c5202dd 00000001`00000001 00000000`01000101 : 0x1 fffff082`4e4bc2a0 ffffffff`00000000 : ffffdd09`1c5202dd 00000001`00000001 00000000`01000101 00000005`00000000 : 0xffffdd09`1c5201c0 fffff082`4e4bc2a8 ffffdd09`1c5202dd : 00000001`00000001 00000000`01000101 00000005`00000000 00000000`00000000 : 0xffffffff`00000000 fffff082`4e4bc2b0 00000001`00000001 : 00000000`01000101 00000005`00000000 00000000`00000000 00000000`ffffffff : 0xffffdd09`1c5202dd fffff082`4e4bc2b8 00000000`01000101 : 00000005`00000000 00000000`00000000 00000000`ffffffff ffffa30a`8971b6e0 : 0x00000001`00000001 fffff082`4e4bc2c0 00000005`00000000 : 00000000`00000000 00000000`ffffffff ffffa30a`8971b6e0 fffff803`e39fe288 : 0x1000101 fffff082`4e4bc2c8 00000000`00000000 : 00000000`ffffffff ffffa30a`8971b6e0 fffff803`e39fe288 ffffdd09`1d536128 : 0x00000005`00000000 THREAD_SHA1_HASH_MOD_FUNC: d3c21b66bcbee1cb2abb8594c083328a4b055dcb THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 4fbc1ef6b8f7aa49ddf5d54bf1541d6becac26fd THREAD_SHA1_HASH_MOD: d7fee57a0510c7f7f9e3744e8c8f737d2267a427 FOLLOWUP_IP: StnSport+11d02 fffff803`e3a01d02 ?? ??? SYMBOL_STACK_INDEX: 6 SYMBOL_NAME: StnSport+11d02 FOLLOWUP_NAME: MachineOwner MODULE_NAME: StnSport IMAGE_NAME: StnSport.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4c6e3f01 STACK_COMMAND: .thread ; .cxr ; kb BUCKET_ID_FUNC_OFFSET: 11d02 FAILURE_BUCKET_ID: AV_R_INVALID_StnSport!unknown_function BUCKET_ID: AV_R_INVALID_StnSport!unknown_function PRIMARY_PROBLEM_CLASS: AV_R_INVALID_StnSport!unknown_function TARGET_TIME: 2019-05-22T15:51:50.000Z OSBUILD: 16299 OSSERVICEPACK: 1120 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2019-04-06 07:08:50 BUILDDATESTAMP_STR: 160101.0800 BUILDLAB_STR: WinBuild BUILDOSVER_STR: 10.0.16299.1120 ANALYSIS_SESSION_ELAPSED_TIME: 14c4 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:av_r_invalid_stnsport!unknown_function FAILURE_ID_HASH: {111fb85b-4475-a644-5154-220e6404d92a} Followup: MachineOwner --------- 0: kd> lmvm StnSport Browse full module list start end module name fffff803`e39f0000 fffff803`e3a16000 StnSport T (no symbols) Loaded symbol image file: StnSport.sys Image path: StnSport.sys Image name: StnSport.sys Browse all global symbols functions data Timestamp: Fri Aug 20 01:38:25 2010 (4C6E3F01) CheckSum: 0002C6D5 ImageSize: 00026000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Information from resource tables: 0: kd> !blackboxpnp PnpActivityId : {00000000-0000-0000-0000-000000000000} PnpActivityTime : 132030139104294738 PnpEventInformation: 0 PnpEventInProgress : 0 PnpProblemCode : 22 PnpVetoType : 0 DeviceId : MF\PCI#VEN_9710&DEV_9912&SUBSYS_1000A000&REV_00\5&2cc9dc49&0&00E2#Child0000 VetoString : 0: kd> .load pde ========================================================================================= PDE v11.3 - Copyright 2017 Andrew Richards ========================================================================================= 0: kd> !dpx Start memory scan : 0xfffff0824e4bbe08 ($csp) End memory scan : 0xfffff0824e4bd000 (Kernel Stack Base) 0xfffff0824e4bbe38 : 0xfffff803e0455964 : nt!MiTradePage+0x554 0xfffff0824e4bbe48 : 0xfffff803e058d274 : nt!MiMakeDemandZeroPte+0x10 0xfffff0824e4bbe78 : 0xfffff803e058d1b1 : nt!MiGetPageFileHigh+0x9 0xfffff0824e4bbea8 : 0xfffff803e0464293 : nt!MmAccessFault+0x233 0xfffff0824e4bbef8 : 0xfffff803e0455268 : nt!MiFindContiguousPages+0x598 0xfffff0824e4bbfc8 : 0xfffff803e04ed459 : nt!ExpAllocateBigPool+0x1b9 *** WARNING: Unable to verify timestamp for StnSport.sys *** ERROR: Module load completed but symbols could not be loaded for StnSport.sys 0xfffff0824e4bc088 : 0xfffff803e059efda : nt!KiPageFault+0x31a 0xfffff0824e4bc090 : 0x0000000000000000 : Trap @ fffff0824e4bc090 0xfffff0824e4bc0f8 : 0xfffff803e04919c2 : nt!MI_IS_PHYSICAL_ADDRESS+0xd2 0xfffff0824e4bc198 : 0xfffff803e058cca8 : nt!MiReadPteShadow+0xc 0xfffff0824e4bc1a8 : 0xfffff803e06c3aa9 : nt!ExFreePoolWithTag+0x8d9 0xfffff0824e4bc1c8 : 0xfffff803e04919c2 : nt!MI_IS_PHYSICAL_ADDRESS+0xd2 0xfffff0824e4bc1f8 : 0xfffff803e04f133a : nt!MiMappingHasIoTracker+0x4e 0xfffff0824e4bc248 : 0xfffff803e04f11d4 : nt!MmUnmapIoSpace+0x54 0xfffff0824e4bc418 : 0xfffff803e04b7e97 : nt!IofCompleteRequest+0x17 *** ERROR: Module load completed but symbols could not be loaded for mf.sys 0xfffff0824e4bc478 : 0xfffff803e0437839 : nt!IofCallDriver+0x59 0xfffff0824e4bc550 : 0xfffff803e0893680 : nt!PiPnpRtlObjectEventCallback 0xfffff0824e4bc598 : 0xfffff0824e4bc650 : 0xfffff803e0500950 : nt!PnpDeviceCompletionRoutine 0xfffff0824e4bc5a8 : 0xfffff803e0437839 : nt!IofCallDriver+0x59 0xfffff0824e4bc5d0 : 0xfffff803e06d1218 : nt!DEVPKEY_Device_DevNodeStatusStarted 0xfffff0824e4bc5e8 : 0xfffff803e3a27608 : serenum!Serenum_FDO_PnP+0x3a4 0xfffff0824e4bc650 : 0xfffff803e0500950 : nt!PnpDeviceCompletionRoutine 0xfffff0824e4bc668 : 0xfffff803e3a2724c : serenum!Serenum_PnP+0x3c 0xfffff0824e4bc698 : 0xfffff803e0437839 : nt!IofCallDriver+0x59 0xfffff0824e4bc6a8 : 0xfffff803e0439c13 : nt!IoAllocateIrp+0x23 0xfffff0824e4bc6c8 : 0xfffff803e0500bd9 : nt!PnpSetDeviceAffinityThread+0x4d 0xfffff0824e4bc6d8 : 0xfffff803e092630e : nt!PnpAsynchronousCall+0xea 0xfffff0824e4bc708 : 0xfffff803e0500950 : nt!PnpDeviceCompletionRoutine 0xfffff0824e4bc718 : 0xfffff803e0500b75 : nt!PnpSendIrp+0x91 0xfffff0824e4bc788 : 0xfffff803e05114c8 : nt!PnpStartDevice+0x88 0xfffff0824e4bc7a0 : 0xfffff803e0500950 : nt!PnpDeviceCompletionRoutine 0xfffff0824e4bc7b8 : 0xfffff803e06cd268 : nt!KMPnPEvt_DeviceStart_Start 0xfffff0824e4bc818 : 0xfffff803e0957ea7 : nt!PnpStartDeviceNode+0xdb 0xfffff0824e4bc848 : 0xfffff803e09582ba : nt!IopUncacheInterfaceInformation+0xca 0xfffff0824e4bc8a8 : 0xfffff803e0957d8f : nt!PipProcessStartPhase1+0x5b 0xfffff0824e4bc8e8 : 0xfffff803e08966b9 : nt!PipProcessDevNodeTree+0x42d 0xfffff0824e4bc978 : 0xfffff803e0991508 : nt!PiDcCompareUpdateProperties+0x18 0xfffff0824e4bca28 : 0xfffff803e04b5512 : nt!KiSearchForNewThread+0x32 0xfffff0824e4bca88 : 0xfffff803e04b4e7f : nt!KiSwapThread+0x1df 0xfffff0824e4bcae8 : 0xfffff803e07940a0 : nt!IopDeviceTreeLock+0x60 0xfffff0824e4bcaf0 : 0xfffff803e07940c0 : nt!PiEngineLock 0xfffff0824e4bcaf8 : 0xfffff803e044f5e1 : nt!ExAcquireResourceExclusiveLite+0xe1 0xfffff0824e4bcb20 : 0xfffff803e082b200 : nt!ExNode0 0xfffff0824e4bcb68 : 0xfffff803e0860e4f : nt!PiRestartDevice+0xa7 0xfffff0824e4bcb78 : 0xfffff803e044b4f9 : nt!ExAcquirePushLockExclusiveEx+0xe9 0xfffff0824e4bcbb8 : 0xfffff803e0512a6a : nt!PnpDeviceActionWorker+0x43a 0xfffff0824e4bcbe8 : 0xfffff803e043bfc4 : nt!KeRemovePriQueue+0x1e4 0xfffff0824e4bcc38 : 0xfffff803e082b200 : nt!ExNode0 0xfffff0824e4bcc50 : 0xfffff803e082b200 : nt!ExNode0 0xfffff0824e4bcc70 : 0xfffff803e0512630 : nt!PnpDeviceActionWorker 0xfffff0824e4bcc78 : 0xfffff803e043bbf5 : nt!ExpWorkerThread+0xf5 0xfffff0824e4bcc90 : 0xfffff803e0792aa0 : nt!PnpDeviceEnumerationWorkItem 0xfffff0824e4bccd8 : 0xfffff803e090b573 : nt!PspDisablePrimaryTokenExchange+0x3b 0xfffff0824e4bcd00 : 0xfffff803e043bb00 : nt!ExpWorkerThread 0xfffff0824e4bcd08 : 0xfffff803e04f6807 : nt!PspSystemThreadStartup+0x47 0xfffff0824e4bcd40 : 0x526d65747379535c : !da "\SystemR" 0xfffff0824e4bcd50 : 0xfffff803e082c380 : nt!KiInitialThread 0xfffff0824e4bcd58 : 0xfffff803e0598d96 : nt!KiStartSystemThread+0x16 0xfffff0824e4bcd70 : 0xfffff803e04f67c0 : nt!PspSystemThreadStartup
Drivers where previous all updated with Snappy Driver. What i think is that in this case "stnsport.sys" don't have an updated driver. This driver is from 2010 and doesn't have any update.
Uninstalled the drivers and already doing the update, later i will post the result.
Thank you.
- - - Updated - - -
Hi,
Even after disable and uninstalling the drivers it not worked. I have to remove physically the Comm Card and then the Windows was updated with success.
All ok now, thank you for the help
Please post a new V2.
Quote