Got blue screen : UNEXPECTED_STORE_EXCEPTION What is the reason ?


  1. Posts : 38
    Microsoft Windows 10 Home
       #1

    Got blue screen : UNEXPECTED_STORE_EXCEPTION


    I have windows 10 pro
    Got blue screen : UNEXPECTED_STORE_EXCEPTION What is the reason ? Attached Files
    Last edited by Chocolade; 15 May 2019 at 21:26.
      My Computer

  2. philc43's Avatar
    Posts : 4,359
    64bit Win 10 Pro ver 1909 Build 18363.535 and W10 Insider Ver 2004 Build 19536
       #2

    Please follow the BSOD posting instructions at the top of the page.
      My Computers

  3. Ztruker's Avatar
    Posts : 10,256
    Windows 10 Pro X64 1909 18363.815
       #3

    Please run the V2 log collector and upload the resulting zip file. It collects more data than the DM log collector and is the preferred tool to us.

    I've asked to have the directions updated to make it more obvious this is the preferred tool.

    Thanks.
      My Computers


  4. Posts : 32,438
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    1) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    2) Open administrative command prompt and type or copy and paste:
    3) sfc /scannow
    4) dism /online /cleanup-image /restorehealth
    5) chkdsk /scan
    6) wmic recoveros set autoreboot = false
    7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    8) chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    9) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10


    10) Make sure that there is no over clocking while troubleshooting.

    11) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    12) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    13) Whenever there is a BSOD:

    a) run the BETA log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive



    Code:
    Event[376]:
      Log Name: System
      Source: Service Control Manager
      Date: 2019-04-29T02:01:36.819
      Event ID: 7023
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    The Windows Error Reporting Service service terminated with the following error: 
    The paging file is too small for this operation to complete.
    
    Event[377]:
      Log Name: System
      Source: Service Control Manager
      Date: 2019-04-29T02:01:36.916
      Event ID: 7023
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    The Windows Error Reporting Service service terminated with the following error: 
    The paging file is too small for this operation to complete.
    
    Event[378]:
      Log Name: System
      Source: Service Control Manager
      Date: 2019-04-29T02:01:37.023
      Event ID: 7023
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    The Windows Error Reporting Service service terminated with the following error: 
    The paging file is too small for this operation to complete.
    
    Event[379]:
      Log Name: System
      Source: Service Control Manager
      Date: 2019-04-29T02:01:37.107
      Event ID: 7023
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    The Windows Error Reporting Service service terminated with the following error: 
    The paging file is too small for this operation to complete.

    Code:
    Event[4227]:
      Log Name: System
      Source: Microsoft-Windows-Ntfs
      Date: 2019-05-13T06:45:39.021
      Event ID: 98
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: chocolade-PC
      Description: 
    Volume E: (\Device\HarddiskVolume16) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
    Code:
    Event[1613]:
      Log Name: System
      Source: Microsoft-Windows-Ntfs
      Date: 2019-02-25T02:48:58.534
      Event ID: 98
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: chocolade-PC
      Description: 
    Volume F: (\Device\HarddiskVolume8) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
    Code:
    Event[1621]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.737
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
    
    Event[1622]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.737
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
    
    Event[1623]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.738
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
    
    Event[1624]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.738
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
    
    Event[1625]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.738
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
    
    Event[1626]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.738
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
    
    Event[1627]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.738
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
    
    Event[1628]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.738
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
    
    Event[1629]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.739
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
    
    Event[1630]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.739
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
    
    Event[1631]:
      Log Name: System
      Source: Disk
      Date: 2019-02-25T03:08:58.739
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: chocolade-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR6 during a paging operation.
      My Computer


 

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