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Got blue screen : UNEXPECTED_STORE_EXCEPTION
I have windows 10 pro
Last edited by Chocolade; 15 May 2019 at 21:26.
I have windows 10 pro
Last edited by Chocolade; 15 May 2019 at 21:26.
Please follow the BSOD posting instructions at the top of the page.
Please run the V2 log collector and upload the resulting zip file. It collects more data than the DM log collector and is the preferred tool to us.
I've asked to have the directions updated to make it more obvious this is the preferred tool.
Thanks.
1) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread
2) Open administrative command prompt and type or copy and paste:
3) sfc /scannow
4) dism /online /cleanup-image /restorehealth
5) chkdsk /scan
6) wmic recoveros set autoreboot = false
7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
8) chkdsk /r /v
This may take hours to run so plan to run overnight.
Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.
C:\Windows\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
reboot
9) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
Read Chkdsk Log in Event Viewer in Windows 10
10) Make sure that there is no over clocking while troubleshooting.
11) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan
12) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US
13) Whenever there is a BSOD:
a) run the BETA log collector to collect new log files
b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
Code:Event[376]: Log Name: System Source: Service Control Manager Date: 2019-04-29T02:01:36.819 Event ID: 7023 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: The Windows Error Reporting Service service terminated with the following error: The paging file is too small for this operation to complete. Event[377]: Log Name: System Source: Service Control Manager Date: 2019-04-29T02:01:36.916 Event ID: 7023 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: The Windows Error Reporting Service service terminated with the following error: The paging file is too small for this operation to complete. Event[378]: Log Name: System Source: Service Control Manager Date: 2019-04-29T02:01:37.023 Event ID: 7023 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: The Windows Error Reporting Service service terminated with the following error: The paging file is too small for this operation to complete. Event[379]: Log Name: System Source: Service Control Manager Date: 2019-04-29T02:01:37.107 Event ID: 7023 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: The Windows Error Reporting Service service terminated with the following error: The paging file is too small for this operation to complete.
Code:Event[4227]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2019-05-13T06:45:39.021 Event ID: 98 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: chocolade-PC Description: Volume E: (\Device\HarddiskVolume16) requires an Online Scan. An Online Scan will automatically run as part of the next scheduled maintenance task. Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.Code:Event[1613]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2019-02-25T02:48:58.534 Event ID: 98 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: chocolade-PC Description: Volume F: (\Device\HarddiskVolume8) requires an Online Scan. An Online Scan will automatically run as part of the next scheduled maintenance task. Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.Code:Event[1621]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.737 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation. Event[1622]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.737 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation. Event[1623]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.738 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation. Event[1624]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.738 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation. Event[1625]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.738 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation. Event[1626]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.738 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation. Event[1627]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.738 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation. Event[1628]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.738 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation. Event[1629]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.739 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation. Event[1630]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.739 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation. Event[1631]: Log Name: System Source: Disk Date: 2019-02-25T03:08:58.739 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: chocolade-PC Description: An error was detected on device \Device\Harddisk2\DR6 during a paging operation.