Driver_Power_State_Failure 0x0000009F BSOD (while I was away)

  1.    #1

    Driver_Power_State_Failure 0x0000009F BSOD (while I was away)


    Hello, Ten Forums! I would love your help in narrowing down what driver did me in this morning.

    I left the PC on last night and woke up to a "Driver Power State Failure" BSOD on my second machine (in system specs).
    Code:
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffff80098b9f3060, 0xffffea80f7877c20, 0xffff8009938ce780). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 4f1b9156-c4b6-4a70-8c39-fbca44daf209.
    V2 Collector logs here: LIGHTNINGBOX-(2019-05-11_21-55-59).zip Unusual circumstances which may or may not be relevant:

    • my first BSOD in almost two years and the first on this system
    • the CPU & PSU fans were at full speed at the blue screen
    • the system never restarted on its own after the blue screen: I left for ~4 hours and it was still stuck at the screen
    • I religiously remove my USB microphone each night, but forgot the night before the BSOD
    • No overclocking; multi-core enhancement disabled. RAM is set to XMP settings.
    • I recently started Macrium Reflect images to a NAS daily at 5am (~5 days ago)
    • New software: the only new software in the past three months were Microsoft Edge Chromium and Xpotify (Microsoft Store Spotify app)
    • New hardware: none
    • New drivers: I did update the Intel iGPU drivers and NVIDIA GPU drivers about 1.5 weeks ago after some multi-monitor glitches (one monitor driven by iGPU, one monitor driven by the GT 710).


    I'm most curious which driver failed here. There are a lot of culprits, I imagine, and being able to find the driver would be most helpful.
      My ComputersSystem Spec


  2. Posts : 25,395
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    1) The log collector did not collect any dump files.

    2) Post images of the settings for: Duplicate Cleaner Pro 4.1.0

    3) When making backups have they been clones or images?

    4) Open disk management > by default columns are compressed > widen these columns: Status, Volume > make sure the characters in the parenthesis are in full view > check disk 0, disk 1, etc. > make sure the characters are in full view and none are cutoff > post a image into the thread
    Disk Management - How to Post a Screenshot of

    5) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    6) Open administrative command prompt and type or copy and paste:
    7) sfc /scannow
    8) dism /online /cleanup-image /restorehealth
    9) chkdsk /scan
    10) wmic recoveros set autoreboot = false
    11) bcdedit /enum all
    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    13) Open administrative command prompt and type or copy and paste: (all at the same time)

    Code:
    diskpart
    lis dis
    lis vol
    sel dis 0
    det dis 
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel par 3
    det par
    sel par 4
    det par
    sel par 5
    det par
    sel dis 1
    det dis
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel par 3
    det par
    sel par 4
    det par
    sel par 5
    det par
    sel dis 2
    det dis
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel dis 3
    det dis
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel dis 4
    det dis
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel dis 5
    det dis
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    14) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    15) Make sure that there is no over clocking while troubleshooting

    16) Whenever there is a BSOD:

    a) run the BETA log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    17) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    18) Had you planned to upgrade the windows operating system?

    19) The BIOS: Version/Date American Megatrends Inc. P3.30, 12/6/2018

    Upgrade the BIOS: 3.3 > 4.0

    ASRock > Fatal1ty Z370 Gaming-ITX/ac



    Code:
    Intel(R) Dual Band Wireless-AC 8265	PCI\VEN_8086&DEV_24FD&SUBSYS_10108086&REV_78\4&3C4EA8A&0&00E2	This device is disabled.
    Code:
    5/11/2019 9:56 PM	Windows Error Reporting	Fault bucket , type 0&#x000d;&#x000a;Event Name: BlueScreen&#x000d;&#x000a;Response: Not available&#x000d;&#x000a;Cab Id: 0&#x000d;&#x000a;&#x000d;&#x000a;Problem signature:&#x000d;&#x000a;P1: 9f&#x000d;&#x000a;P2: 3&#x000d;&#x000a;P3: ffff80098b9f3060&#x000d;&#x000a;P4: ffffea80f7877c20&#x000d;&#x000a;P5: ffff8009938ce780&#x000d;&#x000a;P6: 10_0_17134&#x000d;&#x000a;P7: 0_0&#x000d;&#x000a;P8: 256_1&#x000d;&#x000a;P9: &#x000d;&#x000a;P10: &#x000d;&#x000a;&#x000d;&#x000a;Attached files:&#x000d;&#x000a;\\?\C:\WINDOWS\Minidump\051119-5468-01.dmp&#x000d;&#x000a;\\?\C:\WINDOWS\TEMP\WER-26109-0.sysdata.xml&#x000d;&#x000a;\\?\C:\WINDOWS\MEMORY.DMP&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER758D.tmp.WERInternalMetadata.xml&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER75AE.tmp.xml&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER75CC.tmp.csv&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER75DC.tmp.txt&#x000d;&#x000a;&#x000d;&#x000a;These files may be available here:&#x000d;&#x000a;C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_7ee038ab8a782feaa7ce5bfa502471d17135_00000000_cab_033075db&#x000d;&#x000a;&#x000d;&#x000a;Analysis symbol: &#x000d;&#x000a;Rechecking for solution: 0&#x000d;&#x000a;Report Id: 4f1b9156-c4b6-4a70-8c39-fbca44daf209&#x000d;&#x000a;Report Status: 4&#x000d;&#x000a;Hashed bucket: &#x000d;&#x000a;Cab Guid: 0
    Code:
    5/4/2019 10:43 PM	Windows Error Reporting	Fault bucket 1153626221694770241, type 5&#x000d;&#x000a;Event Name: RADAR_PRE_LEAK_64&#x000d;&#x000a;Response: Not available&#x000d;&#x000a;Cab Id: 1421189742143055630&#x000d;&#x000a;&#x000d;&#x000a;Problem signature:&#x000d;&#x000a;P1: msedge.exe&#x000d;&#x000a;P2: 75.0.139.4&#x000d;&#x000a;P3: 10.0.17134.2.0.0&#x000d;&#x000a;P4: &#x000d;&#x000a;P5: &#x000d;&#x000a;P6: &#x000d;&#x000a;P7: &#x000d;&#x000a;P8: &#x000d;&#x000a;P9: &#x000d;&#x000a;P10: &#x000d;&#x000a;&#x000d;&#x000a;Attached files:&#x000d;&#x000a;\\?\C:\Users\ikjad\AppData\Local\Temp\RDR96D6.tmp\empty.txt&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96D7.tmp.WERInternalMetadata.xml&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96E8.tmp.xml&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96F6.tmp.csv&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9706.tmp.txt&#x000d;&#x000a;\\?\C:\Users\ikjad\AppData\Local\Temp\WER98CD.tmp.WERDataCollectionStatus.txt&#x000d;&#x000a;&#x000d;&#x000a;These files may be available here:&#x000d;&#x000a;&#x000d;&#x000a;&#x000d;&#x000a;Analysis symbol: &#x000d;&#x000a;Rechecking for solution: 0&#x000d;&#x000a;Report Id: 3d9aa07e-ef8c-431f-adcb-9d67d86de743&#x000d;&#x000a;Report Status: 268435464&#x000d;&#x000a;Hashed bucket: c73577cc43ea1a7d000280efbbb15c41&#x000d;&#x000a;Cab Guid: 4f6ac311-54ef-4587-a3b9-148a6adda70e
    Code:
    2/23/2019 1:47 AM	Windows Error Reporting	Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Kepler_3D, type 0&#x000d;&#x000a;Event Name: LiveKernelEvent&#x000d;&#x000a;Response: Not available&#x000d;&#x000a;Cab Id: ee975137-31ef-4bf9-b80b-a2c6d2ba5066&#x000d;&#x000a;&#x000d;&#x000a;Problem signature:&#x000d;&#x000a;P1: 141&#x000d;&#x000a;P2: ffffd082cf0704a0&#x000d;&#x000a;P3: fffff80a9b3dc7e4&#x000d;&#x000a;P4: 0&#x000d;&#x000a;P5: 6364&#x000d;&#x000a;P6: 10_0_17134&#x000d;&#x000a;P7: 0_0&#x000d;&#x000a;P8: 256_1&#x000d;&#x000a;P9: &#x000d;&#x000a;P10: &#x000d;&#x000a;&#x000d;&#x000a;Attached files:&#x000d;&#x000a;\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20190222-2046.dmp&#x000d;&#x000a;\\?\C:\WINDOWS\TEMP\WER-83156250-0.sysdata.xml&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE93F.tmp.WERInternalMetadata.xml&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE950.tmp.xml&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE94F.tmp.csv&#x000d;&#x000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE95F.tmp.txt&#x000d;&#x000a;\\?\C:\Windows\Temp\WER1E4A.tmp.WERDataCollectionStatus.txt&#x000d;&#x000a;&#x000d;&#x000a;These files may be available here:&#x000d;&#x000a;C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_aab88ffa33bb317cb62b3b3a7cea689a31e872_00000000_cab_62012202&#x000d;&#x000a;&#x000d;&#x000a;Analysis symbol: &#x000d;&#x000a;Rechecking for solution: 0&#x000d;&#x000a;Report Id: 5104c7e6-7ac5-48e9-a4ad-13e812708c97&#x000d;&#x000a;Report Status: 268435456&#x000d;&#x000a;Hashed bucket: &#x000d;&#x000a;Cab Guid: 0
    Last edited by zbook; 1 Week Ago at 01:30.
      My ComputerSystem Spec

  3.    #3

    Hiya, ZBook. Thank you very much for the very detailed reply.
    1. No dump: That's crazy. We're just supposed to run the shortcut, right? Well, somehow even the *.DMP file is missing now that I look.
    2. Duplicate Cleaner Pro: That's been updated to 4.1.1 now. Here are the Options; I haven't run it for some time. Perhaps it's worth uninstalling, if you've seen anything indicating it caused the BSOD?
    https://i.imgur.com/8iUTA9S.png
    https://i.imgur.com/PXsFGDS.png
    3. Macrium: it's always images. No cloning.
    4. Disk Management: https://i.imgur.com/x7vkHtP.png The "removable" drives below are from a card reader, the Silverstone FP59.
    5a. Startup & Recovery: https://i.imgur.com/H1o1fbr.png (I've since checked "delete dumps if low on space")
    5b. Virtual Memory: https://i.imgur.com/JFOVQwm.png

    6 - 14: checks & partition info:

    Code:
    Microsoft Windows [Version 10.0.17134.706](c) 2018 Microsoft Corporation. All rights reserved.
    
    
    C:\WINDOWS\system32>sfc /scannow
    
    
    Beginning system scan.  This process will take some time.
    
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    
    Windows Resource Protection did not find any integrity violations.
    
    
    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
    
    
    Deployment Image Servicing and Management tool
    Version: 10.0.17134.1
    
    
    Image Version: 10.0.17134.706
    
    
    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    
    
    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    
    
    Stage 1: Examining basic file system structure ...
      865280 file records processed.
    File verification completed.
      32013 large file records processed.
      0 bad file records processed.
    
    
    Stage 2: Examining file name linkage ...
      3642 reparse records processed.
      1053018 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered to lost and found.
      3642 reparse records processed.
    
    
    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
      93870 data files processed.
    CHKDSK is verifying Usn Journal...
      33753376 USN bytes processed.
    Usn Journal verification completed.
    
    
    Windows has scanned the file system and found no problems.
    No further action is required.
    
    
     243568639 KB total disk space.
     231551904 KB in 584349 files.
        400416 KB in 93871 indexes.
             0 KB in bad sectors.
        985111 KB in use by the system.
         65536 KB occupied by the log file.
      10631208 KB available on disk.
    
    
          4096 bytes in each allocation unit.
      60892159 total allocation units on disk.
       2657802 allocation units available on disk.
    
    
    C:\WINDOWS\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\LIGHTNINGBOX\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"'
    Property(s) update successful.
    
    
    C:\WINDOWS\system32>bcedit /enum all
    'bcedit' is not recognized as an internal or external command,
    operable program or batch file.
    
    
    C:\WINDOWS\system32>bcdedit /enum all
    
    
    Firmware Boot Manager
    ---------------------
    identifier              {fwbootmgr}
    displayorder            {bootmgr}
                            {7ac03afb-28b7-11e9-9884-8145f1b50598}
                            {7ac03afc-28b7-11e9-9884-8145f1b50598}
                            {7ac03afd-28b7-11e9-9884-8145f1b50598}
    timeout                 1
    
    
    Windows Boot Manager
    --------------------
    identifier              {bootmgr}
    device                  partition=\Device\HarddiskVolume2
    path                    \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI
    description             Windows Boot Manager
    locale                  en-US
    inherit                 {globalsettings}
    default                 {current}
    resumeobject            {44d5a1b2-e0f2-11e7-a2d2-ff3cee76e20c}
    displayorder            {current}
    toolsdisplayorder       {memdiag}
    timeout                 30
    
    
    Firmware Application (101fffff)
    -------------------------------
    identifier              {7ac03afb-28b7-11e9-9884-8145f1b50598}
    description             Hard Drive
    
    
    Firmware Application (101fffff)
    -------------------------------
    identifier              {7ac03afc-28b7-11e9-9884-8145f1b50598}
    description             CD/DVD Drive
    
    
    Firmware Application (101fffff)
    -------------------------------
    identifier              {7ac03afd-28b7-11e9-9884-8145f1b50598}
    description             USB
    
    
    Windows Boot Loader
    -------------------
    identifier              {current}
    device                  partition=C:
    path                    \WINDOWS\system32\winload.efi
    description             Windows 10
    locale                  en-US
    inherit                 {bootloadersettings}
    recoverysequence        {f5716902-4cc6-11e8-92bf-a4766f0c5740}
    displaymessageoverride  CommandPrompt
    recoveryenabled         Yes
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    osdevice                partition=C:
    systemroot              \WINDOWS
    resumeobject            {44d5a1b2-e0f2-11e7-a2d2-ff3cee76e20c}
    nx                      OptIn
    bootmenupolicy          Standard
    hypervisorlaunchtype    Off
    
    
    Windows Boot Loader
    -------------------
    identifier              {f5716902-4cc6-11e8-92bf-a4766f0c5740}
    device                  ramdisk=[\Device\HarddiskVolume1]\Recovery\WindowsRE\Winre.wim,{f5716903-4cc6-11e8-92bf-a4766f0c5740}
    path                    \windows\system32\winload.efi
    description             Windows Recovery Environment
    locale                  en-US
    inherit                 {bootloadersettings}
    displaymessage          Recovery
    osdevice                ramdisk=[\Device\HarddiskVolume1]\Recovery\WindowsRE\Winre.wim,{f5716903-4cc6-11e8-92bf-a4766f0c5740}
    systemroot              \windows
    nx                      OptIn
    bootmenupolicy          Standard
    winpe                   Yes
    
    
    Resume from Hibernate
    ---------------------
    identifier              {44d5a1b2-e0f2-11e7-a2d2-ff3cee76e20c}
    device                  partition=C:
    path                    \WINDOWS\system32\winresume.efi
    description             Windows Resume Application
    locale                  en-US
    inherit                 {resumeloadersettings}
    recoverysequence        {f5716902-4cc6-11e8-92bf-a4766f0c5740}
    recoveryenabled         Yes
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    filedevice              partition=C:
    filepath                \hiberfil.sys
    bootmenupolicy          Standard
    debugoptionenabled      No
    
    
    Windows Memory Tester
    ---------------------
    identifier              {memdiag}
    device                  partition=\Device\HarddiskVolume2
    path                    \EFI\Microsoft\Boot\memtest.efi
    description             Windows Memory Diagnostic
    locale                  en-US
    inherit                 {globalsettings}
    badmemoryaccess         Yes
    
    
    EMS Settings
    ------------
    identifier              {emssettings}
    bootems                 No
    
    
    Debugger Settings
    -----------------
    identifier              {dbgsettings}
    debugtype               Local
    
    
    RAM Defects
    -----------
    identifier              {badmemory}
    
    
    Global Settings
    ---------------
    identifier              {globalsettings}
    inherit                 {dbgsettings}
                            {emssettings}
                            {badmemory}
    
    
    Boot Loader Settings
    --------------------
    identifier              {bootloadersettings}
    inherit                 {globalsettings}
                            {hypervisorsettings}
    
    
    Hypervisor Settings
    -------------------
    identifier              {hypervisorsettings}
    hypervisordebugtype     Serial
    hypervisordebugport     1
    hypervisorbaudrate      115200
    
    
    Resume Loader Settings
    ----------------------
    identifier              {resumeloadersettings}
    inherit                 {globalsettings}
    
    
    Device options
    --------------
    identifier              {f5716903-4cc6-11e8-92bf-a4766f0c5740}
    description             Windows Recovery
    ramdisksdidevice        partition=\Device\HarddiskVolume1
    ramdisksdipath          \Recovery\WindowsRE\boot.sdi
    
    
    
    C:\WINDOWS\system32>
    Code:
    Microsoft Windows [Version 10.0.17134.706](c) 2018 Microsoft Corporation. All rights reserved.
    
    
    C:\WINDOWS\system32>diskpart
    
    
    Microsoft DiskPart version 10.0.17134.1
    
    
    Copyright (C) Microsoft Corporation.
    On computer: LIGHTNINGBOX
    
    
    DISKPART> lis dis
    
    
      Disk ###  Status         Size     Free     Dyn  Gpt
      --------  -------------  -------  -------  ---  ---
      Disk 0    Online          232 GB      0 B        *
      Disk 1    No Media           0 B      0 B
      Disk 2    No Media           0 B      0 B
      Disk 3    No Media           0 B      0 B
      Disk 4    No Media           0 B      0 B
      Disk 5    No Media           0 B      0 B
    
    
    DISKPART> lis vol
    
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
      Volume 0     D                       DVD-ROM         0 B  No Media
      Volume 1                      NTFS   Partition    499 MB  Healthy
      Volume 2     C                NTFS   Partition    232 GB  Healthy    Boot
      Volume 3                      FAT32  Partition     99 MB  Healthy    System
      Volume 4     E                       Removable       0 B  No Media
      Volume 5     I                       Removable       0 B  No Media
      Volume 6     F                       Removable       0 B  No Media
      Volume 7     G                       Removable       0 B  No Media
      Volume 8     H                       Removable       0 B  No Media
    
    
    DISKPART> sel dis 0
    
    
    Disk 0 is now the selected disk.
    
    
    DISKPART> det dis
    
    
    Samsung SSD 960 EVO 250GB
    Disk ID: {14BF0E14-9955-4FAC-BD9A-7A953F7AE4EC}
    Type   : NVMe
    Status : Online
    Path   : 0
    Target : 0
    LUN ID : 0
    Location Path : PCIROOT(0)#PCI(1D00)#PCI(0000)#NVME(P00T00L00)
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : Yes
    Pagefile Disk  : Yes
    Hibernation File Disk  : No
    Crashdump Disk  : Yes
    Clustered Disk  : No
    
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
      Volume 1                      NTFS   Partition    499 MB  Healthy
      Volume 2     C                NTFS   Partition    232 GB  Healthy    Boot
      Volume 3                      FAT32  Partition     99 MB  Healthy    System
    
    
    DISKPART> uni dis
    
    
    Disk ID: {14BF0E14-9955-4FAC-BD9A-7A953F7AE4EC}
    
    
    DISKPART> lis par
    
    
      Partition ###  Type              Size     Offset
      -------------  ----------------  -------  -------
      Partition 1    Recovery           499 MB  1024 KB
      Partition 2    System              99 MB   500 MB
      Partition 3    Reserved            16 MB   599 MB
      Partition 4    Primary            232 GB   615 MB
    
    
    DISKPART> sel par 1
    
    
    Partition 1 is now the selected partition.
    
    
    DISKPART> det par
    
    
    Partition 1
    Type    : de94bba4-06d1-4d40-a16a-bfd50179d6ac
    Hidden  : No
    Required: Yes
    Attrib  : 0X8000000000000001
    Offset in Bytes: 1048576
    
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 9                      NTFS   Partition    499 MB  Healthy    Hidden
    
    
    DISKPART> sel par 2
    
    
    Partition 2 is now the selected partition.
    
    
    DISKPART> det par
    
    
    Partition 2
    Type    : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
    Hidden  : Yes
    Required: No
    Attrib  : 0X8000000000000000
    Offset in Bytes: 524288000
    
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 3                      FAT32  Partition     99 MB  Healthy    System
    
    
    DISKPART> sel par 3
    
    
    Partition 3 is now the selected partition.
    
    
    DISKPART> det par
    
    
    Partition 3
    Type    : e3c9e316-0b5c-4db8-817d-f92df00215ae
    Hidden  : Yes
    Required: No
    Attrib  : 0X8000000000000000
    Offset in Bytes: 628097024
    
    
    There is no volume associated with this partition.
    
    
    DISKPART> sel par 4
    
    
    Partition 4 is now the selected partition.
    
    
    DISKPART> det par
    
    
    Partition 4
    Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Hidden  : No
    Required: No
    Attrib  : 0000000000000000
    Offset in Bytes: 644874240
    
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 2     C                NTFS   Partition    232 GB  Healthy    Boot
    
    
    DISKPART> sel par 5
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel dis 1
    
    
    Disk 1 is now the selected disk.
    
    
    DISKPART> det dis
    
    
    Generic STORAGE DEVICE USB Device
    Disk ID: 00000000
    Type   : USB
    Status : No Media
    Path   : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
    
    
    There are no volumes.
    
    
    DISKPART> uni dis
    
    
    Disk ID: 00000000
    
    
    DISKPART> lis par
    
    
    There are no partitions on this disk to show.
    
    
    DISKPART> sel par 1
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel par 2
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel par 3
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel par 4
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel par 5
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel dis 2
    
    
    Disk 2 is now the selected disk.
    
    
    DISKPART> det dis
    
    
    Generic STORAGE DEVICE USB Device
    Disk ID: 00000000
    Type   : USB
    Status : No Media
    Path   : 0
    Target : 0
    LUN ID : 1
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
    
    
    There are no volumes.
    
    
    DISKPART> uni dis
    
    
    Disk ID: 00000000
    
    
    DISKPART> lis par
    
    
    There are no partitions on this disk to show.
    
    
    DISKPART> sel par 1
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel par 2
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel dis 3
    
    
    Disk 3 is now the selected disk.
    
    
    DISKPART> det dis
    
    
    Generic STORAGE DEVICE USB Device
    Disk ID: 00000000
    Type   : USB
    Status : No Media
    Path   : 0
    Target : 0
    LUN ID : 2
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
    
    
    There are no volumes.
    
    
    DISKPART> uni dis
    
    
    Disk ID: 00000000
    
    
    DISKPART> lis par
    
    
    There are no partitions on this disk to show.
    
    
    DISKPART> sel par 1
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel par 2
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel dis 4
    
    
    Disk 4 is now the selected disk.
    
    
    DISKPART> det dis
    
    
    Generic STORAGE DEVICE USB Device
    Disk ID: 00000000
    Type   : USB
    Status : No Media
    Path   : 0
    Target : 0
    LUN ID : 3
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
    
    
    There are no volumes.
    
    
    DISKPART> uni dis
    
    
    Disk ID: 00000000
    
    
    DISKPART> lis par
    
    
    There are no partitions on this disk to show.
    
    
    DISKPART> sel par 1
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel par 2
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel dis 5
    
    
    Disk 5 is now the selected disk.
    
    
    DISKPART> det dis
    
    
    Generic STORAGE DEVICE USB Device
    Disk ID: 00000000
    Type   : USB
    Status : No Media
    Path   : 0
    Target : 0
    LUN ID : 4
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
    
    
    There are no volumes.
    
    
    DISKPART> uni dis
    
    
    Disk ID: 00000000
    
    
    DISKPART> lis par
    
    
    There are no partitions on this disk to show.
    
    
    DISKPART> sel par 1
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART> sel par 2
    
    
    The specified partition is not valid.
    Please select a valid partition.
    
    
    There is no partition selected.
    
    
    DISKPART> det par
    
    
    There is no partition selected.
    Please select a partition and try again.
    
    
    DISKPART>
    Small note: I'm moving some files between a broken phone at the moment, so the free space is a bit limited (but at the time of the BSOD, it was relatively free, over 60GB free).

    15. Overclocking: Yes, all "overclocking" disabled, though XMP for the RAM is still on.

    16. BSOD: Where is the beta log collector?

    17. Specs: updated.

    18. Windows update: I'm hoping to maintain 1803 for now, but if I have no other choice, I'll bite the bullet.

    19.BIOS update: updated to 4.00

    zbook said: View Post
    1) The log collector did not collect any dump files.

    2) Post images of the settings for: Duplicate Cleaner Pro 4.1.0

    3) When making backups have they been clones or images?

    4) Open disk management > by default columns are compressed > widen these columns: Status, Volume > make sure the characters in the parenthesis are in full view > check disk 0, disk 1, etc. > make sure the characters are in full view and none are cutoff > post a image into the thread
    Disk Management - How to Post a Screenshot of

    5) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    6) Open administrative command prompt and type or copy and paste:
    7) sfc /scannow
    8) dism /online /cleanup-image /restorehealth
    9) chkdsk /scan
    10) wmic recoveros set autoreboot = false
    11) bcdedit /enum all
    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    13) Open administrative command prompt and type or copy and paste: (all at the same time)

    Code:
    diskpart
    lis dis
    lis vol
    sel dis 0
    det dis 
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel par 3
    det par
    sel par 4
    det par
    sel par 5
    det par
    sel dis 1
    det dis
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel par 3
    det par
    sel par 4
    det par
    sel par 5
    det par
    sel dis 2
    det dis
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel dis 3
    det dis
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel dis 4
    det dis
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel dis 5
    det dis
    uni dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    14) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    15) Make sure that there is no over clocking while troubleshooting

    16) Whenever there is a BSOD:

    a) run the BETA log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    17) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    18) Had you planned to upgrade the windows operating system?

    19) The BIOS: Version/Date American Megatrends Inc. P3.30, 12/6/2018

    Upgrade the BIOS: 3.3 > 4.0

    ASRock > Fatal1ty Z370 Gaming-ITX/ac



    Code:
    Intel(R) Dual Band Wireless-AC 8265    PCI\VEN_8086&DEV_24FD&SUBSYS_10108086&REV_78\4&3C4EA8A&0&00E2    This device is disabled.
    Code:
    5/11/2019 9:56 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 9f
    P2: 3
    P3: ffff80098b9f3060
    P4: ffffea80f7877c20
    P5: ffff8009938ce780
    P6: 10_0_17134
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\051119-5468-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-26109-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER758D.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER75AE.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER75CC.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER75DC.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9f_7ee038ab8a782feaa7ce5bfa502471d17135_00000000_cab_033075db
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 4f1b9156-c4b6-4a70-8c39-fbca44daf209
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
    Code:
    5/4/2019 10:43 PM    Windows Error Reporting    Fault bucket 1153626221694770241, type 5
    Event Name: RADAR_PRE_LEAK_64
    Response: Not available
    Cab Id: 1421189742143055630
    
    Problem signature:
    P1: msedge.exe
    P2: 75.0.139.4
    P3: 10.0.17134.2.0.0
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\ikjad\AppData\Local\Temp\RDR96D6.tmp\empty.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96D7.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96E8.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96F6.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9706.tmp.txt
    \\?\C:\Users\ikjad\AppData\Local\Temp\WER98CD.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 3d9aa07e-ef8c-431f-adcb-9d67d86de743
    Report Status: 268435464
    Hashed bucket: c73577cc43ea1a7d000280efbbb15c41
    Cab Guid: 4f6ac311-54ef-4587-a3b9-148a6adda70e
    Code:
    2/23/2019 1:47 AM    Windows Error Reporting    Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Kepler_3D, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: ee975137-31ef-4bf9-b80b-a2c6d2ba5066
    
    Problem signature:
    P1: 141
    P2: ffffd082cf0704a0
    P3: fffff80a9b3dc7e4
    P4: 0
    P5: 6364
    P6: 10_0_17134
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20190222-2046.dmp
    \\?\C:\WINDOWS\TEMP\WER-83156250-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE93F.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE950.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE94F.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE95F.tmp.txt
    \\?\C:\Windows\Temp\WER1E4A.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_aab88ffa33bb317cb62b3b3a7cea689a31e872_00000000_cab_62012202
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 5104c7e6-7ac5-48e9-a4ad-13e812708c97
    Report Status: 268435456
    Hashed bucket: 
    Cab Guid: 0
    Last edited by ikjadoon; 4 Days Ago at 13:40.
      My ComputersSystem Spec


  4. Posts : 25,395
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    1) Increase the free space on the Windows drive so that the free space is > 30 GB.

    Windows may automatically delete memory dump files when the drive free space is < 25 GB
    An approximate memory dump file may range: 400 MB - 3500 GB or more.
    For performance maintain free space 15 - 20%.

    2) For startup and recovery system failure: (if not already modified)
    a) uncheck automatically restart
    b) reboot to maintain settings

    3) For share links please use one drive, drop box, or google drive

    4) Sometimes there are problems in the bios that produce bsod.

    5) To ensure that there are no improper bios settings please reset the bios.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    https://www.howtogeek.com/131623/how...bios-settings/
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
      My ComputerSystem Spec

  5.    #5

    Updated the previous post (to keep it organized). Notably,

    zbook said: View Post
    16) Whenever there is a BSOD:
    a) run the BETA log collector to collect new log files
    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
    You may have forgotten to link this "BETA log collector". I only see V2 & DM on this forum's sticky... I used V2 in the OP. Likewise, perplexing why V2 did not include the dump: there was 50+ GB of free space when it ran (the free space issue was after I ran the V2 collector). As of today, back to 102+ GB free! :)

    Unchecked automatically restart.

    BIOS settings reset.

    Also updated the NVIDIA GPU drivers. Now on 430.64.

    The wireless card was disabled for troubleshooting--enabled that back, too!

    No new BSOD since that day. If the BSOD occurs again, I'll post back. Thank you for all the troubleshooting tips. Do let me know where to find the "BETA log collector".
      My ComputersSystem Spec


  6. Posts : 25,395
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    The name for the log collector was recently changed from BETA to V2.
      My ComputerSystem Spec

  7. philc43's Avatar
    Posts : 4,095
    64bit Win 10 Pro ver 1809 Build 17763.503 and W10 Insider Build 18362 and 18895
       #7

    Hello ikjadoon,

    If you have not already done this: try leaving the microphone plugged in overnight and see if it causes the BSOD again. Simply putting the system into a sleep state may be enough to trigger it on a wake up.
      My ComputersSystem Spec


 

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