Blue Screen Message after Shut Down

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  1. Posts : 43
    windows 10 home build 17763
    Thread Starter
       #21

    Blue Screen Message after Shut Down


    Want to make sure I am starting the Macrium backup correctly. Do I just click on the create a backup tab at the top or is there something else I should start with? Please remember that I am not completely computer literate so I rather have directions than mess things up. Hope you understand.

    Blue Screen Message after Shut Down-image.png
      My Computer

  2. Bree's Avatar
    Posts : 15,408
    10 Home x64 (2004) (10 Pro on 2nd pc)
       #22

    gabbydgar said:
    Want to make sure I am starting the Macrium backup correctly....
    There is a TenForums tutorial for this. Part Three shows how to make a Full backup.


    Backup and Restore with Macrium Reflect
      My Computers


  3. Posts : 32,438
    windows 10 professional version 1607 build 14393.969 64 bit
       #23

    As Bree posted please use the free version.

    There is a Ten Forums forum for backup and restore.
    And there are some very seasoned people that can help with the learning curve and tips.

    For Windows driver verifier start with the 3 cutomized settings in this link:
    Enable and Disable Driver Verifier in Windows 10

    The tool will be used for approxmiately 48 hrs.
    And after the last BSOD for an additional 36 hrs.
    If there are no more BSOD that will conclude the use of the tool.

    While using the software there may be a decrease in performance and/or slow boot.

    If there are no major problems with performance the number of simultaneous customized tests may be increased by 4 - 5 /hour so that all non-Microsoft drivers are exposed to the 19 tests in the Microsoft link.
      My Computer


  4. Posts : 43
    windows 10 home build 17763
    Thread Starter
       #24

    Blue Screen Message after Shut Down


    GARB-PC-(2019-05-14_20-21-20).zip thought I would give this another try as I can see that there are system error mini dump files 3.14 GB Let me know please.
      My Computer


  5. Posts : 32,438
    windows 10 professional version 1607 build 14393.969 64 bit
       #25

    See post #18 > b (Post a memory dump share link for each BSOD)
    (By default settings they are overwritten with each BSOD)

    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 05/14/2019 20:08:08
    Size on disk: 849 MB

    Uninstall or uninstall and reinstall:

    Code:
    DDDriver64Dcsa.sys
    	
    Dell Diags Device Driver. This is installed with Dell Client System Analyzer.
    	
    http://www.dell.com/support/
    Code:
    dddriver	DDDriver	c:\windows\system32\drivers\dddriver64dcsa.sys	Kernel Driver	Yes	Manual	Running	OK	Normal	No	Yes
    Code:
    DDDriver     DDDriver               DDDriver               Kernel        Manual     Running    OK         TRUE        FALSE        8,192             20,480      0          2/27/2019 5:22:25 PM   C:\WINDOWS\system32\drivers\dddriver64Dcsa.sys   4,096
    Code:
    dddriver64Dcsa.sys Wed Feb 27 16:22:25 2019 (5C770DA1)
      My Computer


  6. Posts : 428
    Windows 10 Pro x64 Version 1803
       #26

    This is quite suspicious, I'm having the exact same error report although it occurs randomly and silently in the background. It appears in the Reliability History.

    So far I have found 4 other users (including you) having this exact error very recently:

    I have found 4 other users having the same error very recently:
    1. Silent random BSOD occurring in the background

    2. https://answers.microsoft.com/en-us/...fab5bd6&page=1

    3. Blue Screen Message after Shut Down

    4. Access Denied (the link works, don't know why it says Access Denied)

      My Computer



 

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