New
#1
Apc_index_mismatch
Hi,
I get often this blue screen APC_INDEX_MISMATCH
Can you help me to debug that ?
I downloaded your tool Beta-Log-collector.
Attached my results.
Thank you very much for your help, and your time.
Cheers,
Hi,
I get often this blue screen APC_INDEX_MISMATCH
Can you help me to debug that ?
I downloaded your tool Beta-Log-collector.
Attached my results.
Thank you very much for your help, and your time.
Cheers,
Update Windows 10 to version 1809 and insert full memory dump
Perform the following steps: (Use one drive, drop box, or google drive to post images)
1) Make a new restore point;
Create System Restore Point in Windows 10 | Tutorials
2) Increase the drive free space so that there is > 30 GB free space:
Free Up Drive Space in Windows 10 | Tutorials
3) Change the default language to English so that the logs can be scanned and read:
Add, Remove, and Change Display Language in Windows 10 | Tutorials
4) Run HD Tune: (free or trial version)
https://www.hdtune.com/
Post images into the thread for results on these tabs:
a) Health (SMART)
b) Benchmark
c) Full error scan
5) Open administrative command prompt and type or copy and paste:
6) sfc /scannow
7) dism /online /cleanup-image /restorehealth
8) chkdsk /scan
9) wmic recoveros set autoreboot = false
10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
I upgraded to version 1809.
Attached the result from log-collector-beta utility.
The laptop config :
Intel core i3 U330 1.2 GHz
4 GB RAM
120 GB SSD INTEL
INTEL HD Graphics
Thank you very much for your help and time!
Last edited by milo479; 03 May 2019 at 06:03. Reason: add pc hardware config
See post #3.