BSOD in normal usage, error 0x00000109

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  1. Posts : 41
    Windows 10 Pro 64-bit (22H2)
       #1

    BSOD in normal usage, error 0x00000109


    Hello. My laptop had encountered a BSOD when I was browsing on Firefox and Google Chrome at the same time.
    I have provided a zip file contained the dump file below for deep analysis purpose, if anyone can help me figure the culprit of the problem. Thank you.
      My Computer


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #2

    Please insert full memory dump
      My Computer


  3. Posts : 41,460
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    The logs displayed piracy / crack.

    See rule # 4

    Forum Rules - Windows 10 Help Forums

    Code:
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.
    Please remove all unlicensed software and tools / methods used to bypass the activation of software.
      My Computer


  4. Posts : 41
    Windows 10 Pro 64-bit (22H2)
    Thread Starter
       #4

    zbook said:
    The logs displayed piracy / crack.

    See rule # 4

    Forum Rules - Windows 10 Help Forums

    Code:
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.
    Please remove all unlicensed software and tools / methods used to bypass the activation of software.
    Can you tell me in detail what apps that I have on my laptop that are in piracy or cracked? I have looked on the program list in Programs and Features in Control Panel but haven't gotten any idea about cracked apps.

    - - - Updated - - -

    MrPepka said:
    Please insert full memory dump
    The minidump file in the zip file I sent before is full. I have checked with BlueScreenViewer and it opened just fine.
      My Computer


  5. Posts : 1,538
    Windows 8.1 Enterprise x64
       #5

    I meant the MEMORY.DMP file from C:\ Windows
      My Computer


  6. Posts : 41
    Windows 10 Pro 64-bit (22H2)
    Thread Starter
       #6

    MrPepka said:
    I meant the MEMORY.DMP file from C:\ Windows
    I tried to attach the rar file that contains MEMORY.DMP file in here but I couldn't. Seems like I reached the attachment limit or something
      My Computer


  7. Posts : 1,538
    Windows 8.1 Enterprise x64
       #7

    The MEMORY.DMP file must be sent by some external hosting such as Google Drive or Dropbox
      My Computer


  8. Posts : 41
    Windows 10 Pro 64-bit (22H2)
    Thread Starter
       #8

    MrPepka said:
    The MEMORY.DMP file must be sent by some external hosting such as Google Drive or Dropbox
    Here you go: MEMORY.DMP - Google Drive
      My Computer


  9. Posts : 1,538
    Windows 8.1 Enterprise x64
       #9

    Update:
    VMWare (check updates in program)
    Graphics driver (Download IntelĀ® Graphics Driver for Windows* [15.40])
    Synaptics SMBus Driver (check in Snappy Driver: Download)
    Conexant Audio Driver (check in Snappy Driver: Download)
    Realtek USB 2.0 card reader driver (check in Snappy Driver: Download)
    Qualcomm Atheros AR956X wireless adapter driver (check in Snappy Driver: Download)
    BIOS (https://pcsupport.lenovo.com/pl/en/p...novo/downloads)
    Before updating drivers by Snappy Driver, I recommend creating a restore point (you can do it in this program)
      My Computer


  10. Posts : 41,460
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Is the computer use home/personal or business?
      My Computer


 

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