BSOD/Crash on Cold Boot and at Random Times

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  1. Posts : 6
    Windows 10 Build 1809, OS Build 17763.437
       #1

    BSOD/Crash on Cold Boot and at Random Times


    Starting a few months ago, I always get a BSOD on a cold boot, usually a minute or two after Windows boots up. The system would function fine for a certain amount of time before I would get either another BSOD or white, black, pink or other colored screen crashes.

    The crashes occur randomly it seems, regardless of the program I'm using.

    I have tried the following:
    • Memtest86+ Test running overnight: No errors
    • Updating BIOS
    • Updating, rolling back, and updating again the GPU driver
    • Updating any other drivers I could think of
    • Using one stick of RAM, alternating between the two.
    • GPU stress test: No issues
    • Virus and malware scans


    I would greatly appreciate if someone would kindly go through my Beta Log Collector file and assist me.
      My Computer


  2. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    See rule #4:

    Forum Rules - Windows 10 Help Forums

    Code:
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

    Please remove all pirated software and tools / methods used to bypass the activation of software.
      My Computer


  3. Posts : 6
    Windows 10 Build 1809, OS Build 17763.437
    Thread Starter
       #3

    Thanks for your response. Are you referring to the torrent client?
      My Computer


  4. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    The end user should know when there is piracy / crack.

    If all piracy / crack is removed help can be provided.

    Make sure there is no piracy /crack of Microsoft and non-Microsoft software and that all software in use is properly licensed.
    And make sure that all methods /tools that can be used to bypass license activation are removed.
      My Computer


  5. Posts : 6
    Windows 10 Build 1809, OS Build 17763.437
    Thread Starter
       #5

    I think the system is clean now. I've attached an updated log.
      My Computer


  6. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    The computer files displayed piracy / crack.
      My Computer


  7. Posts : 6
    Windows 10 Build 1809, OS Build 17763.437
    Thread Starter
       #7

    Thanks for bearing with me. I just reinstalled Windows and ran into the problem again. Attached is my log.
      My Computer


  8. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    1) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums | Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)


    2) The logs started on 3/23/2019.
    3) There were no mini or memory dump files collected.
    4) There were no BSOD in the logs.

    5) There were approximately 60 abnormal shutdown/restarts during the same time period.

    6) This forum will troubleshoot BSOD.

    7) There are other forum rooms within Ten Forums to address malfunctioning hardware.
    So the thread will be moved to another forum.
    If there are any BSOD they can be troubleshooted by posting a BETA zip and memory.dmp file zip share link (one drive, drop box, google drive)

    8) Please indicate the hardware components that are under warranty.

    9) List the hardware components available for swap testing.

    10) What is the overclocking history?

    11) Make sure that there is no overclocking during the troubleshooting process.

    12) Open administrative command prompt and type or copy and paste:
    13) sfc /scannow
    14) dism /online /cleanup-image /restorehealth
    15) chkdsk /scan
    16) wmic recoveros set autoreboot = false
    17) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    18) Open the startup and recovery system failure settings > change settings from small memory dump to automatic memory dump > the dump file should change to memory.dmp

    19) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer
      My Computer


  9. Posts : 12,801
    Windows 11 Pro
       #9

    @Crimsy could you lease define what you are calling BSODs. Are you seeing a screen with an error code or is the computer just shutting down? Please be as specific as possible so we know how to help you better.
      My Computer


  10. Posts : 6
    Windows 10 Build 1809, OS Build 17763.437
    Thread Starter
       #10

    @zbook Thanks for the detailed response. I will provide the requested information once I return home.

    @essenbe It's usually a blue screen with a QR code that leads to a general blue screen information page on Microsoft's website, nothing specific to my problem. I have a screencap of one of them and the stop code is MEMORY MANAGEMENT. But it's not always this screen; often I don't get this, but rather the screen changes color to pink, yellow or white, usually when I'm watching a video. I would still hear the audio for a few seconds before it stalls.
      My Computer


 

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