BSOD - CRITICAL_STRUCTURE_CORRUPTION on notebook HP Pavilion Power 17


  1. Posts : 1
    Windows 10
       #1

    BSOD - CRITICAL_STRUCTURE_CORRUPTION on notebook HP Pavilion Power 17


    Hello,
    I would like to help with the BSOD - CRITICAL_STRUCTURE_CORRUPTION problem on my HP Pavilion Power 17-ab412nc Shadow Black laptop . I added the LOG file below. The problem is manifested 2-3 per week. I don't know the cause.

    Thank you.

    Kamil
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    Hello Kamil521 and welcome to TenForums

    There was one crash dump file in the logs and this showed a hardware memory error. Please test as shown below.

    Code:
    FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
    This bugcheck indicates that a single bit error was found in this page.  This is a hardware memory error.
    Arguments:
    Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
    Arg2: 000000000000014e, physical page number
    Arg3: 00000000031007d0, zero
    Arg4: ffffe2818a76e000, zero

    For DDR4, follow this tutorial: MemTest86 v8.1 Free Memory Testing Tool Review

    This diagnostic tool is designed to test Random Access Memory (RAM) for faults. It will verify that:
    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses

    It runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.


    warning   Warning
    Memtest86 needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM. The new version of Memtest86 only allows 4 passes for the free version so run it twice, back to back.


    Note   Note
    This diagnostic has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.

    Running 4+4 passes of Memtest86 is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run it overnight, starting just before you go to bed and leave it overnight.

    Take a picture when done and post in the forum please.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:24.
Find Us




Windows 10 Forums