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  1.    05 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 10
    Windows 10 X64

    Crashes during gaming and followup crashes on restart


    I was having similar issues on windows 7 X64, recently updated to 10, issues are still here. Computer will crash during gaming, sometimes it lasts a while or crashes pretty immediately, afterwards, attempting to start the computer will trigger many crashes during startup.

    Errors all appeared to be in the kernal, suspect a hardware issue. PSU? Memory? Possibly GPU?

    Steps I have taken:

    -Complete reinstall and update to ten
    -Update Motherboard Drivers
    -Update GPU drivers
    -Update DX
    -Memtest (Pass) (considering running again)
    -ChkDsk (Pass)
    -SFC (some errors found that cannot be fixed)
    -Reseated/Cleaned memory and GPU
    -Dusted and cleaned inside of case
    -Tested power supply (slightly undervolt i.e. 4.9 on 5 lead 11.9 on 12 lead)

    Steps I have not taken

    -Flash BIOS
    -Throw computer out of the window

    Please find attached the requested dump logs,

    As a side note, windows ten doesn't appear to blue screen, it just crashes.

    Please help!

    Thank you for your attention.
      My ComputerSystem Spec
  2.    07 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 10
    Windows 10 X64
    Thread Starter

    Heres my rather lengthy memtest, I think I can rule out memory as the issue

    Attachment 29229
      My ComputerSystem Spec
  3.    10 Aug 2015 #3
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    Can you check in Add/Remove programs for something called Raptr, it's the only thing I can find in your dumps.

    Code:
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
    
    FAULTING_IP: 
    nt!ExpInterlockedPopEntrySListFault+0
    fffff801`9ff66997 498b08          mov     rcx,qword ptr [r8]
    
    EXCEPTION_PARAMETER2:  ffffffffffffffff
    
    BUGCHECK_STR:  0x1E_c0000005_R
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  raptr.exe

    Also to test the RAM I'd recommend MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.
      My ComputerSystem Spec
  4.    10 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 10
    Windows 10 X64
    Thread Starter

    I have uninstalled Raptr, its a gaming app thats packaged with AMD's driver suite, the catalyst center.

    I have run memtest for a total of over 8 passes, but I can set it to do eight in one run if you'd like. Possibly I'll have it use more cores since it took almost 24 hours to do that 3 pass run I have screenshotted.

    Is memtest 86+ different than what I ran?

    Also, attached is a more recent dump with a lot more crashes in it.

    Attachment 30362
      My ComputerSystem Spec
  5.    10 Aug 2015 #5
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    MemTest86+ is different and far superior. I'll take a look at the latest dumps tomorrow for you.
      My ComputerSystem Spec
  6.    10 Aug 2015 #6
    Join Date : Aug 2015
    Posts : 10
    Windows 10 X64
    Thread Starter

    Thank you, I'll run the test tonight and give you the results tomorrow as well.
      My ComputerSystem Spec
  7.    11 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 10
    Windows 10 X64
    Thread Starter

    Running memtest86+ gives me "missing operating system" and then it just boots my OS. Tried it with three different drives and two versions. I did manual formats and let it do its own formatting of the drive. Not sure what the issue is, can't find any information on it.
      My ComputerSystem Spec
  8.    11 Aug 2015 #8
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    Can you download the ISO and cerate a bootable USB or CD?

    As for the dumps, can you please enable Driver Verifier. Please read the following tutorial carefully before proceeding. Driver Verifier - Enable and Disable in Windows 10 - Windows 10 Forums

    Code:
    KERNEL_SECURITY_CHECK_FAILURE (139)
    A kernel component has corrupted a critical data structure.  The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arguments:
    Arg1: 000000000000001d, Type of memory safety violation
    Arg2: fffff8007fa027f0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8007fa02748, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    
    CUSTOMER_CRASH_COUNT:  1
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
      My ComputerSystem Spec
  9.    12 Aug 2015 #9
    Join Date : Aug 2015
    Posts : 10
    Windows 10 X64
    Thread Starter

    It wouldn't boot from the ISO either, same error, "missing operating system."

    I ran the driver verifier for a while, no crashes that I know of. I ran another round of logs in case it happened while I was asleep and just rebooted. Attachment 30814
      My ComputerSystem Spec
  10.    13 Aug 2015 #10
    Join Date : Aug 2015
    Posts : 10
    Windows 10 X64
    Thread Starter

    Got memtest 86+ to run from a bootable CD, heres the test:

    Attachment 31167

    Whoops, errors got cut off, there weren't any.
      My ComputerSystem Spec

 
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