System restart at unexpected times without BSOD.

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  1. Posts : 1,538
    Windows 8.1 Enterprise x64
       #11

    Please insert CURRENT full memory dump
      My Computer


  2. Posts : 32
    Windows 10 64-bit
    Thread Starter
       #12

    @MrPepka

    Please check the current memory dump here.

    Also, Dell has replaced my system's motherboard today (and the dump was created on this system after its motherboard was replaced today). So going forward, we might need to keep this factor in mind too.
      My Computer


  3. Posts : 1,538
    Windows 8.1 Enterprise x64
       #13

    Code:
    Debug session time: Tue Mar  5 12:14:48.604 2019 (UTC + 2:00)
    Are you sure that this is a current dump? Because he is from March 5. And you do not have a full dump from April?
      My Computer


  4. Posts : 32
    Windows 10 64-bit
    Thread Starter
       #14

    Yes. It seems that nothing has been written into the MEMORY.DMP file since 5th March 2019.
    Attachment 231442


    But clearly this is the file that's configured in Startup and Recovery settings under System Properties..
    Attachment 231444

    Could it be that some other settings are also at play here?
      My Computer


  5. Posts : 41,459
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    The computer's Windows build is 1607.
    This build is no longer receiving support.
    https://support.microsoft.com/en-us/...cle-fact-sheet

    Had you wanted to remain with 1607 or were there failed windows upgrade troubleshooting?
      My Computer


  6. Posts : 6
    Windows 10 1803
       #16

    Ten64BitUser said:
    Yes. It seems that nothing has been written into the MEMORY.DMP file since 5th March 2019.
    Attachment 231442


    But clearly this is the file that's configured in Startup and Recovery settings under System Properties..
    Attachment 231444

    Could it be that some other settings are also at play here?
    In my experience with these units, you won't always receive a dump or minidump... Sometimes it just reboots uncleanly with no reason at all.
      My Computer


  7. Posts : 32
    Windows 10 64-bit
    Thread Starter
       #17

    @zbook:
    I didn't choose to lag behind the updates. See this screenshot:

    Attachment 231569

    While this screen is showing 0% right now, it showed 51% before the system restarted a few moments ago... I was going to post that screenshot.
      My Computer


  8. Posts : 32
    Windows 10 64-bit
    Thread Starter
       #18

    Does the silence indicate that we've reached a dead end?
      My Computer


  9. Posts : 41,459
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    1) Post a new BETA zip into the thread

    2) Run setupdiag > post a report share link into the thread
    SetupDiag | Microsoft Docs

    3) For any BSOD:
    a) post a new BETA log collector zip
    b) post a memory dump zip share link if the file sizee is < 1.5 GB (C:\windows\memory.dmp)
      My Computer


  10. Posts : 32
    Windows 10 64-bit
    Thread Starter
       #20

    1. Please find attached the new BETA zip (DESKTOP-2OOD0RP-(2019-05-01_11-44-49).zip)
    2. The SetupDiag report is also attached (SetupDiagResults.log) It also seems to have created a zip file (Logs.zip).
    3. The Memory dump is here.
      My Computer


 

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