System restart at unexpected times without BSOD. Solved

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  1. Posts : 148
    Windows 8.1 Enterprise x64
       #11

    Please insert CURRENT full memory dump
      My ComputerSystem Spec

  2.    #12

    @MrPepka

    Please check the current memory dump here.

    Also, Dell has replaced my system's motherboard today (and the dump was created on this system after its motherboard was replaced today). So going forward, we might need to keep this factor in mind too.
      My ComputerSystem Spec


  3. Posts : 148
    Windows 8.1 Enterprise x64
       #13

    Code:
    Debug session time: Tue Mar  5 12:14:48.604 2019 (UTC + 2:00)
    Are you sure that this is a current dump? Because he is from March 5. And you do not have a full dump from April?
      My ComputerSystem Spec

  4.    #14

    Yes. It seems that nothing has been written into the MEMORY.DMP file since 5th March 2019.
    Click image for larger version. 

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    But clearly this is the file that's configured in Startup and Recovery settings under System Properties..
    Click image for larger version. 

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    Could it be that some other settings are also at play here?
    Attached Thumbnails Attached Thumbnails image.png  
      My ComputerSystem Spec


  5. Posts : 25,512
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    The computer's Windows build is 1607.
    This build is no longer receiving support.
    https://support.microsoft.com/en-us/...cle-fact-sheet

    Had you wanted to remain with 1607 or were there failed windows upgrade troubleshooting?
      My ComputerSystem Spec

  6.    #16

    Ten64BitUser said: View Post
    Yes. It seems that nothing has been written into the MEMORY.DMP file since 5th March 2019.
    Click image for larger version. 

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Views:	1 
Size:	143.8 KB 
ID:	231442


    But clearly this is the file that's configured in Startup and Recovery settings under System Properties..
    Click image for larger version. 

Name:	image.png 
Views:	41 
Size:	26.5 KB 
ID:	231444

    Could it be that some other settings are also at play here?
    In my experience with these units, you won't always receive a dump or minidump... Sometimes it just reboots uncleanly with no reason at all.
      My ComputerSystem Spec

  7.    #17

    @zbook:
    I didn't choose to lag behind the updates. See this screenshot:

    Click image for larger version. 

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    While this screen is showing 0% right now, it showed 51% before the system restarted a few moments ago... I was going to post that screenshot.
      My ComputerSystem Spec

  8.    #18

    Does the silence indicate that we've reached a dead end?
      My ComputerSystem Spec


  9. Posts : 25,512
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    1) Post a new BETA zip into the thread

    2) Run setupdiag > post a report share link into the thread
    SetupDiag | Microsoft Docs

    3) For any BSOD:
    a) post a new BETA log collector zip
    b) post a memory dump zip share link if the file sizee is < 1.5 GB (C:\windows\memory.dmp)
      My ComputerSystem Spec

  10.    #20

    1. Please find attached the new BETA zip (DESKTOP-2OOD0RP-(2019-05-01_11-44-49).zip)
    2. The SetupDiag report is also attached (SetupDiagResults.log) It also seems to have created a zip file (Logs.zip).
    3. The Memory dump is here.
    System restart at unexpected times without BSOD. Attached Files
      My ComputerSystem Spec


 
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