BSOD playing AC Origins after 30-120 minutes, 0x00000124


  1. Posts : 1
    Windows 10 Pro 64-bit
       #1

    BSOD playing AC Origins after 30-120 minutes, 0x00000124


    Hi,
    I started playing the game yesterday and it didn't crash then. Today I got 3 of them, first I thought it might be because of my OC but the last one happened at stock so that's not it. It also crashed when logging into Windows a week ago, unfortunately I don't have a dump file from then because I just reinstalled the OS. I'll be playing Witcher 3 for 2 hours now to see if it's game specific. I was using a 7700K with GTX 1060 and got no problems although I could run the RAM at 2400mhz max because of a budget mobo. I upgraded to a Ryzen 1700 and used RX 580 with a B450 GAMING PRO CARBON AC from MSI (new), and now I can set the RAM to 3200mhz. I'm using the latest BIOS from March. I played CSGO for the last 5 days and also some older games like Lego and Prince of Persia so nothing demanding but it didn't crash then. I play using Xbox One controller via Bluetooth on mobo. I think it's also worth noting that I can hear static through my headphones and it's the first time I experienced something like that on a modern motherboard.

    Here are the dumps+sys info:Attachment 230551, Attachment 230550

    Here are contents of the 2nd crash in plain text:

    Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\041319-9921-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available


    ************* Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*C:\Windows\symbol_cache*Symbol information
    Symbol search path is: SRV*C:\Windows\symbol_cache*Symbol information
    Executable search path is:
    Windows 10 Kernel Version 17763 MP (16 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0xfffff806`7eab4000 PsLoadedModuleList = 0xfffff806`7eecf790
    Debug session time: Sat Apr 13 18:42:51.568 2019 (UTC + 2:00)
    System Uptime: 0 days 0:00:03.276
    Loading Kernel Symbols
    ..

    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.

    .............................................................
    ......
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 124, {0, ffffdb07c85e58c8, 0, 0}

    Probably caused by : AuthenticAMD

    Followup: MachineOwner
    ---------

    15: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffdb07c85e58c8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING: 10.0.17763.437 (WinBuild.160101.0800)

    DUMP_TYPE: 2

    BUGCHECK_P1: 0

    BUGCHECK_P2: ffffdb07c85e58c8

    BUGCHECK_P3: 0

    BUGCHECK_P4: 0

    BUGCHECK_STR: 0x124_AuthenticAMD

    CPU_COUNT: 10

    CPU_MHZ: ed8

    CPU_VENDOR: AuthenticAMD

    CPU_FAMILY: 17

    CPU_MODEL: 1

    CPU_STEPPING: 1

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    ANALYSIS_SESSION_HOST: DESKTOP-1QO8JJ1

    ANALYSIS_SESSION_TIME: 04-13-2019 20:12:50.0544

    ANALYSIS_VERSION: 10.0.17763.132 amd64fre

    STACK_TEXT:
    fffffb02`f42375a0 fffff806`7f0329a9 : ffffdb07`cc2ac540 ffffdb07`c85e58a0 fffff806`7eebb660 fffff806`00000000 : nt!WheapCreateLiveTriageDump+0x7b
    fffffb02`f4237ad0 fffff806`7edd2d68 : ffffdb07`c85e58a0 fffff806`7eacaec1 00000000`00000000 ffffb187`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
    fffffb02`f4237b00 fffff806`7edd3a7b : fffff806`7eebb600 fffff806`7eebb660 ffffdb07`c8ec2278 ffffdb07`c62637b0 : nt!WheapProcessWorkQueueItem+0x48
    fffffb02`f4237b40 fffff806`7eb28afa : ffffdb07`c6287a20 ffffdb07`cc2ac540 ffffdb07`c8ec2200 ffffdb07`00000000 : nt!WheapWorkQueueWorkerRoutine+0x2b
    fffffb02`f4237b70 fffff806`7eaf1a45 : ffffdb07`cc2ac540 ffffdb07`c628f1c0 ffffdb07`cc2ac540 00000065`bcbbbdff : nt!ExpWorkerThread+0x16a
    fffffb02`f4237c10 fffff806`7ec6eb8c : ffffc601`7208f180 ffffdb07`cc2ac540 fffff806`7eaf19f0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
    fffffb02`f4237c60 00000000`00000000 : fffffb02`f4238000 fffffb02`f4232000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c


    THREAD_SHA1_HASH_MOD_FUNC: 26acd050bd9f055d0a04825d57b9e0e6be9c1a07

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 2d7687bc4d9a24dd51c507635bc4ce8aa00fde94

    THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: AuthenticAMD

    IMAGE_NAME: AuthenticAMD

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    STACK_COMMAND: .thread ; .cxr ; kb

    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

    BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

    PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

    TARGET_TIME: 2019-04-13T16:42:51.000Z

    OSBUILD: 17763

    OSSERVICEPACK: 437

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 272

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2005-12-02 08:58:59

    BUILDDATESTAMP_STR: 160101.0800

    BUILDLAB_STR: WinBuild

    BUILDOSVER_STR: 10.0.17763.437

    ANALYSIS_SESSION_ELAPSED_TIME: 6ad

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_bus_prv

    FAILURE_ID_HASH: {6fd7875b-9a1b-9e09-d6d6-816026a875c8}

    Followup: MachineOwner
    ---------

    15: kd> !errrec ffffdb07c85e58c8
    ===============================================================================
    Common Platform Error Record @ ffffdb07c85e58c8
    -------------------------------------------------------------------------------
    Record Id : 01d4f217edc9be8d
    Severity : Fatal (1)
    Length : 928
    Creator : Microsoft
    Notify Type : Machine Check Exception
    Timestamp : 4/13/2019 16:42:51 (UTC)
    Flags : 0x00000002 PreviousError

    ===============================================================================
    Section 0 : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor @ ffffdb07c85e5948
    Section @ ffffdb07c85e5a20
    Offset : 344
    Length : 192
    Flags : 0x00000001 Primary
    Severity : Fatal

    Proc. Type : x86/x64
    Instr. Set : x64
    Error Type : BUS error
    Operation : Generic
    Flags : 0x00
    Level : 3
    CPU Version : 0x0000000000800f11
    Processor ID : 0x0000000000000000

    ===============================================================================
    Section 1 : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor @ ffffdb07c85e5990
    Section @ ffffdb07c85e5ae0
    Offset : 536
    Length : 128
    Flags : 0x00000000
    Severity : Fatal

    Local APIC Id : 0x0000000000000000
    CPU Id : 11 0f 80 00 00 08 10 00 - 0b 32 d8 7e ff fb 8b 17
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

    Proc. Info 0 @ ffffdb07c85e5ae0

    ===============================================================================
    Section 2 : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor @ ffffdb07c85e59d8
    Section @ ffffdb07c85e5b60
    Offset : 664
    Length : 264
    Flags : 0x00000000
    Severity : Fatal

    Error : BUSLG_SRC_ERR_I_NOTIMEOUT_ERR (Proc 0 Bank 22)
    Status : 0xf2a000000000080b
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Hi Lojalfan,

    Sorry for the delay in response, do you still need help?
      My Computers


 

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