Hal.dll and ntoskrnl.exe crashes. (BSOD - Clock Watchdog Timeout)

  1.    #1

    Hal.dll and ntoskrnl.exe crashes. (BSOD - Clock Watchdog Timeout)


    Just 2 days ago I upgraded from Windows 7 to Windows 10 Pro. Didn't have any major problems at all apart from not having Realtek Audio Manager installed properly but that was fixed with a simple driver install. But earlier on the day I had a BSOD, and then another one just an hour ago. Checked Bluescreenviewer to see what was causing it but it doesn't tell much apparently (One was at 4 PM which only marked hal.dll and one at 11 PM which marked both hal.dll and ntoskrnl.exe). Wanna see if you guys could help me out with this one.

    https://pastebin.com/Sw6Cb18k (Dxdiag report of my system info)

    Also there's the thing from the Beta log collector.

    If I'm missing something important regarding my pc or if you guys need any additional info that can be useful to you. Please do tell me.
    Hal.dll and ntoskrnl.exe crashes. (BSOD - Clock Watchdog Timeout) Attached Files
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 7,819
    Windows 10 Pro X64 1809 17763.437
       #2

    How to fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums

    Fill out as much as you can, especially the Manufacture and full model number of the computer if purchased or the system board if custom built.
      My ComputersSystem Spec

  3.    #3

    Ztruker said: View Post
    How to fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums

    Fill out as much as you can, especially the Manufacture and full model number of the computer if purchased or the system board if custom built.
    It's been done good sir.
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 7,819
    Windows 10 Pro X64 1809 17763.437
       #4

    Thanks, according to msinfo32, you have a Acer Aspire M3985. Is that correct?

    The 4/12 11:12Pm dump shows a roblem with atikmdag.sys which belongs to your AMD Radeon HD 7700.
    Code:
    ffffe788`be64c258  fffff803`72086f84Unable to load image \SystemRoot\System32\DriverStore\FileRepository\c0340998.inf_amd64_4e7ad8ec950b7e37\B340755\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x86f84
    Driver Description: ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
    Driver Update Site: AMD Radeon™ HD 7770 GHz Edition Drivers & Support.
    All 7700 series cards use the same driver set.

    Remove and install latest video drivers:

    Get the latest driver for your video card from the Driver Update Site shown above.
    Completely uninstall the current display drivers using Display Driver Uninstaller (DDU) from WagnardMobile here: Official Download Here. Do this in Safe Mode.

    Then do a custom install of only the Display driver.

    See if that gets rid of the problem.
      My ComputersSystem Spec


 

Related Threads
Ok, I'm trying to fix 3 or 4 computers that are networked at a small business. Their problems started about 2 weeks ago. All the computers that had this problem was using Windows 10 x64 Home or Pro and ALL the computers that are having problems...
Any idea ? This keeps happening to me, sometimes 3 times a day. Thermal info by the way is pretty much a consistent 60 degreesCelsius on my Phenom 1090T (16gb, Sandisk SSD). Not sure if that is relevant. What I also notice is something the...
I just bought battlefield 1 and after a couple days of playing i randomly got a clock watchdog timeout and then the next day a whea uncorrectable error. It happens without warning while im in the middle of the game. I havent had this problem with...
DM Log Collector was ran in safe mode and attached. 102728 The BSOD occurs very soon after logging in. Windows 10
94622 Computer has been blue screening infrequently over the months. It got much more frequent the past month(like every 30 min.) I went through some troubleshooting with System file checker, corrected a Opencl.dll file. Brought computer to a...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:45.
Find Us