BSOD while playing Final Fantasy XIV, Critical Process Died


  1. Posts : 2
    Windows 10
       #1

    BSOD while playing Final Fantasy XIV, Critical Process Died


    Hey there, this is my first post on this forum. Really needing help because I'm flat-out lost right now.

    PC first crashed in FFXIV, screen froze for about 5 seconds before the computer just abruptly powered off, no BSoD. Then rebooted, put in my credentials for login, it BSoD'd with CRITICAL_PROCESS_DIED (I hate this error code so much, how much more vague could you get).

    After all of this I backed up the files I needed and went about a system reset, just in case, and the PC was due for one anyways. Still did not fixed it and still got the same errors.

    Popped open Event Viewer and the only thing that really stuck out right before the crashed was Event ID 161, which I believe is for volmgr errors.

    Everything I find is so vague on how to fix this, and nothing I seem to do works. I believe I've correctly enabled the crash dump file now, so I'm sorta just waiting on it to crash again. Anyone got any leads on what this typically means from the info provided so far?

    Thanks a ton,
    Skyline
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    See the notice at the top of the forum and the top of each BSOD thread.

    We need the info the log collector provides to be able to help you figure out what is causing the BSOD.
      My Computers


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Apologies, I thought it said to include this only when people ask.

    Attachment 229292
      My Computer


  4. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #4

    No dumps in the zip file. Looking at the system event log, I see several of these:
    Attachment 229339

    Also see this:
    Attachment 229340

    You need to test your hard drive for errors.

    Diagnostics Test
    HDD TEST

    Run HDTune to

    • check the health,
    • scan for errors, not quick scan but full scan
    • run a benchmark.

    Run CrystalDiskInfo and CrystalDiskMark to

    • Check health of drive
    • Check performance of drive


    First though, run chkdsk, see if it finds any errors. You have a 1TB drive so it's going to take awhile.

    Open a Elevated Command Prompt
    Type chkdsk /f /r and press Enter.
    Enter Y when asked whether you wish to run chkdsk on restarting the computer.
    Type exit and press Enter to restart the computer.

    Chkdsk will run on reboot. Be patient as it may take a log time because you have a large hard drive.

    See this tutorial How to Read Event Viewer Log for Chkdsk (Check Disk) in Windows 10 to what, if any, problems chkdsk found.
      My Computers


 

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