Multiple BSOD during everyday use

nsrstka · 26 Mar 2019

My PC was built a few years ago by a friend of mine. Running Windows 10. I get BSOD all the time and there never seems to be any rhyme or reason to when they happen.

The Stop Codes associated with the 3 attached dump files are as follows (respectively):
1. KERNEL_SECURITY_CHECK_FAILURE
2. IRQL_NOT_LESS_OR_EQUAL
3. IRQL_NOT_LESS_OR_EQUAL

These 3 BSOD happened within approximately 5 minutes of each other. This PC is unusable when this happens.

My apologies if I have not provided enough information.

Any help would be greatly appreciated!

philc43 · 27 Mar 2019

Hello nsrstka and welcome to TenForums

I have had a look at the five recent crash dump files and there appears to be more than one reason for these.

There are some errors associated with the USB devices and one driver in particular was picked up:

Unable to load image usbaapl64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for usbaapl64.sys

Driver Description: Apple iPod/iPhone Mobile USB device driver
Driver Update Site: http://www.apple.com/downloads/

usbaapl64.sys Wed Jun 10 23:08:10 2015
See if you can find an updated driver with a newer date.

There was also evidence that the Avast driver is implicated in one of the crashes:

FAILURE_ID_HASH_STRING: km:0x139_3_corrupt_list_entry_aswsnx!unknown_function

Please completely remove Avast while troubleshooting and use the default Windows Defender which is built into W10. You will find this works just as well.

philc43 · 27 Mar 2019

Something else I have noticed is that the RAM modules are not matched. This may not be a problem but if you continue to get BSODs I would suggest you try running the system with one module at a time and see if it makes any difference.

nsrstka · 27 Mar 2019

How would I go about doing this? Physically remove one?

They were purchased as a set of two. If one is “defective” would that cause them to be mismatched?

Thank you so much for your help!

philc43 · 27 Mar 2019

nsrstka said:

How would I go about doing this? Physically remove one?

They were purchased as a set of two. If one is “defective” would that cause them to be mismatched?

Thank you so much for your help!

If you say they were bought as a set then this is probably not going to help but, if you are OK with working inside your system, simply remove one memory stick and see how the PC runs, then replace and remove the other one and try again. If there are no BSODs with these tests it suggests that the memory modules are not working well together.

The logfiles showed this info for the modules which is why I thought they were different:

Code:

Location     : DIMM_A2
BankLabel    : A1_BANK1
Manufacturer : Undefined       
MemoryType   : DDR3
FormFactor   : DIMM
Capacity     : 8GB
Speed        : 1600
Serial       : 00000000  
PartNumber   : 1866 CL10 Series  
ECC          : False
TypeDetail   : {Synchronous, Unbuffered (Unregistered)}

Location     : DIMM_B2
BankLabel    : A1_BANK3
Manufacturer : A1_Manufacturer3
MemoryType   : DDR3
FormFactor   : DIMM
Capacity     : 8GB
Speed        : 1600
Serial       : A1_SerNum3
PartNumber   : Array1_PartNumber3
ECC          : False
TypeDetail   : {Synchronous, Unbuffered (Unregistered)}

nsrstka · 27 Mar 2019

Would running Memtest be a good idea?

philc43 · 27 Mar 2019

nsrstka said:

Would running Memtest be a good idea?

You can try the memtest86+ test - it is best to leave this for an overnight test as it takes a long time to complete 16GB of memory for all 8 passes which is the only way to be sure of the result.