Windows 10: BSOD 0x119 mcupdate_genuineintel.dll

  1.    05 Aug 2015 #1

    BSOD 0x119 mcupdate_genuineintel.dll

    So I've got a home-built system, recently did a fresh install of Windows 10. Twice now, I have left the system alone for a while, only to come back to a bluescreen with hex code 0x00000119. I checked the minidump file, and it seems to be identifying mcupdate_GenuineIntel.dll as the culprit. I checked the event viewer logs, and it seems that at the same time, there were errors resuming from hibernate or sleep. I have since disabled hibernate, since I'm on a desktop and using an SSD anyway.

    Any thoughts? There were no issues of any kind while running Windows 8.1 for the past 2 years on the same hardware. RAM tested okay, and there are no hard drive errors. I can also confirm that all drivers are up to date from the manufacturers.

    System details:
    Motherboard - ASRock Z87M Pro4
    Processor - Intel i5-4570
    Video Card: EVGA GeForce GTX 650 Ti Boost

    - Toomin
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       13 Sep 2015 #2

    Hi Toomin,

    I'm very sorry for the delay, there aren't many people in this section.
    Are you still requiring help?
    If so, please use the tool again and upload a new zip file.

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec


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