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BSOD: Critical process died/Unexpected store exception
Ive tried to update drivers, checked the ssd, and even different ram. Don't know what else to do!
Ive tried to update drivers, checked the ssd, and even different ram. Don't know what else to do!
Hi CrimsonMods,
Welcome to the Ten Forums BSOD forum.
There was only one mini dump file.
The bugcheck was UNEXPECTED_STORE_EXCEPTION (154)
1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) chkdsk /scan
6) wmic recoveros set autoreboot = false
7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
8) Make sure that there is no over clocking while troubleshooting.
9) Open file explorer > this PC > C: > in the right upper corner search for: c:\windows\memory.dmp
10) Sometimes there are problems in the bios that produce bsod.Code:Crash dump found at C:\Windows\MEMORY.DMP Creation date: 03/13/2019 19:20:45 Size on disk: 630 MB
The BIOS: Version/Date American Megatrends Inc. P1.60, 11/5/2018
11) Upgrade the BIOS to the most recent non-beta BIOS > 2.0
ASRock > B450M Pro4
12) To ensure that there are no improper bios settings please reset the bios.
13) Sometimes there can be failure to boot after resetting the bios.
14) Backup the computer files to another drive or to the cloud.
15) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Macrium Reflect Free
16) Create a brand new restore point.
Create System Restore Point in Windows 10 | Tutorials
How to Clear Your Computers CMOS to Reset BIOS Settings:
https://www.howtogeek.com/131623/how...bios-settings/
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
17) If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab > scroll down to system and advanced > post an image into the thread
18) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread
19) For any BSOD:
a) Run the BETA log collector and post a new zip into the thread
b) Open file explorer > this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp > if the file size is < 1.5 GB then zip and post a separate share link into the thread using one drive, drop box, or google drive
Thanks for getting back to me so soon. Here is the cmd prompt.
Microsoft Windows [Version 10.0.17763.379]
(c) 2018 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>sdism /online /cleanup-image /scanhealth
'sdism' is not recognized as an internal or external command,
operable program or batch file.
C:\Windows\system32>dism /online /cleanup-image /scanhealth
Deployment Image Servicing and Management tool
Version: 10.0.17763.1
Image Version: 10.0.17763.379
[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.
C:\Windows\system32>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.17763.1
Image Version: 10.0.17763.379
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\Windows\system32>chkdsk /scan
The type of the file system is NTFS.
Stage 1: Examining basic file system structure ...
165888 file records processed.
File verification completed.
4869 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
163 reparse records processed.
235156 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
163 reparse records processed.
Stage 3: Examining security descriptors ...
Security descriptor verification completed.
34635 data files processed.
CHKDSK is verifying Usn Journal...
35121152 USN bytes processed.
Usn Journal verification completed.
Windows has scanned the file system and found no problems.
No further action is required.
233850879 KB total disk space.
84298128 KB in 126222 files.
92372 KB in 34636 indexes.
0 KB in bad sectors.
276655 KB in use by the system.
65536 KB occupied by the log file.
149183724 KB available on disk.
4096 bytes in each allocation unit.
58462719 total allocation units on disk.
37295931 allocation units available on disk.
C:\Windows\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\DESKTOP-TVEO9S6\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition4"'
Property(s) update successful.
C:\Windows\system32>
Also steps 17 and 18 were a little hard to follow not sure where in control panel is system and advanced.
17) If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab > scroll down to system and advanced > post an image into the thread
18) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread
Open control panel > click large or small icons > click system > on the left pane click advanced system settings
> on the system properties window > view startup and recovery > click on settings > post a image into the thread
> on the system properties window > view performance > click settings > on the performance options window > click the advanced tab > view virtual memory > click change > post an image of the virtual memory window into the thread
The memory dumps by default are overwritten.
When available post a current memory dump share link into the thread.
For any future BSOD immediately find and post a share link into the thread if the file size is < 1.5 GB
zbook so I ran into another problem shortly after trying to install my AMD drivers again then trying to install a game I got another crash this time it was KERNEL_DATA_INPAGE_ERROR and msfs.SYS failed.
Please post a share link for the memory dump.
Attachment 227376
Sorry zbook how do you post a share link?
Share links can be posted into the thread using one drive, drop box, or google drive.
The share links allow you to post very large files into the thread by only posting the link for the file which is already in the cloud.
Share OneDrive files and folders - Office Support
Attachment 227376
Sorry zbook how do you post a share link? How do I get the link exactly I have memory.dmp in onedrive folder but its not syncing. Didn't have access to file its uploading now.