MEMORY_MANAGEMENT BSOD 0x41792/0x41201/0x61941

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  1. Posts : 9
    Windows 10 Pro
       #1

    MEMORY_MANAGEMENT BSOD 0x41792/0x41201/0x61941


    Hi!
    DESKTOP-1OJI0J3-(2019-03-14_19-21-20).zip
    I am having problems with my PC giving me BSODs
    (mostly MEMORY_MANAGEMENT 0x41792/0x41201/0x61941).
    They can happen under normal use, but they can also be forced within approx .15 minutes when I put the PC under heavy use, such as having multiple youtube videos running at the same time in chrome.
    It happens even when using Windows in safe mode...

    I have already done the following:
    • Tested my RAM by having Memtest86+ running for 8 passes and it reported 0 errors.
    • Reinstalled Windows multiple times as well as on another disk than the SSD currently in use.
    • Swapped GPU and RAM. updated BIOS and drivers and no overclocking has been done.
    • Updated BIOS and installed the newest drivers for my GPU and motherboard.


    I haven't done any overclocking and BIOS is set to the default settings.

    I really hope you can help me out, as I am out of ideas myself (except from swapping CPU and motherboard).
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,978
    64bit Win 10 Pro ver 1809 Build 17763.379 and W10 Insider Build 18362 and 18860
       #2

    The fact you are having the problem in safe mode is highly suggestive of a hardware problem. It looks a lot like memory or pagefile corruption.

    Does it only happen when you have used up physical RAM and are using virtual RAM?

    Have you tried the RAM in both slots?
      My ComputersSystem Spec


  3. Posts : 9
    Windows 10 Pro
    Thread Starter
       #3

    I've tried both slots without any luck. When I put the PC under load it doesn't use more then 60% of the memory at once, but despite that it is most likely still using virtual memory. Should I try to disable virtual memory/windows-pagefile?
      My ComputerSystem Spec


  4. Posts : 9
    Windows 10 Pro
    Thread Starter
       #4

    Well I just tried to disable virtual memory, but it didn't help, got another Memory_Management bsod.
      My ComputerSystem Spec

  5. philc43's Avatar
    Posts : 3,978
    64bit Win 10 Pro ver 1809 Build 17763.379 and W10 Insider Build 18362 and 18860
       #5

    I would not disable the pagefile, simply leave it to the operating system to manage it.

    Please check all the usual things that can cause hardware issues - make sure the system is not getting too hot - e.g. monitor temperatures with HWMonitor.

    It would be worth testing the drive for any errors - use HDTune or one provided by your SSD manufacturer. Make sure the firmware for the drive is up to date.
      My ComputersSystem Spec


  6. Posts : 24,572
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    Some of the event viewer logs displayed corruption of the drive file system.

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) wmic recoveros set autoreboot = false
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    6) chkdsk /r /v
    This may take many hours so plan to run overnight.

    Microsoft Windows [Version 10.0.17763.379]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    7) Use the text an images in this link to find the chkdsk report in the event viewer > copy and paste > notepad > post a share link into the thread using one drive, drop box, or google drive
    Read Chkdsk Log in Event Viewer in Windows 10 | Tutorials

    8) Run HD Tune: (free version)
    Post images in the thread for results on these tabs:
    a) Health (SMART)
    b) Benchmark
    c) Full error scan

    9) For startup and recovery system failure change write debugging information from complete memory dump to automatic memory dump.

    10) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread



    Code:
    Event[1741]:
      Log Name: System
      Source: Ntfs
      Date: 2019-03-13T23:01:06.390
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-1OJI0J3
      Description: 
    A corruption was discovered in the file system structure on volume C:.
    
    The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
      My ComputerSystem Spec


  7. Posts : 9
    Windows 10 Pro
    Thread Starter
       #7

    I think that error simply is due to a hard shutdown, but I will follow your steps. Thank you both for helping btw.

    Microsoft Windows [Version 10.0.17763.379]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\Users\kuluk>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Users\kuluk>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.17763.1

    Image Version: 10.0.17763.379

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\Users\kuluk>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-1OJI0J3\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition4"'
    Property(s) update successful.

    C:\Users\kuluk>
      My ComputerSystem Spec


  8. Posts : 9
    Windows 10 Pro
    Thread Starter
       #8
      My ComputerSystem Spec


  9. Posts : 9
    Windows 10 Pro
    Thread Starter
       #9

    The requested screen dumps: https://drive.google.com/drive/folde...Tt?usp=sharing

    There are two images of the virtual memory settings, as I assume they depend on the whether an automatic or complete memory dump is selected (restart was needed for windows to update values).
      My ComputerSystem Spec


  10. Posts : 24,572
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    The computer has DDR4 RAM.
    Please use Memtest86 version 8.1 to test the RAM.
    MemTest86 - Official Site of the x86 Memory Testing Tool
    MemTest86 - Official Site of the x86 Memory Testing Tool
    The free version can only make 4 passes.
    If the first test displays no errors then perform a second test for 4 passes for a total of 8 passes.
    For each test please use a camera or smartphone camera to take a picture and post images into the thread.
    Also using a share link (one drive, drop box, or google drive) post the text reports into the thread.

    Once the settings have been changed for startup and recovery system failure > post images into the thread per the previous post.

    For any new BSOD:
    a) Run the BETA log collector > post a new zip into the threa
    b) Open file explorer > this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp > if the file size is < 1.5 GB then zip and post a separate share link into the thread using one drive, drop box, or google drive
      My ComputerSystem Spec


 
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