1) For HD Sentinel:
a) Please widen the columns so that the characters in each row are in full view (attribute, status) > post a new image
2) Run chkdsk /r /v D: and post a share link into the thread using one drive, drop box, or google drive
3) Please post an image of the HD Tune benchmarks for the ST1000 drive
4) Run Macrorit surface scan on the ST1000 drive:
Download Macrorit Disk Scanner Portable 4.3.0
5) Backup all important files on the ST1000 drive.
Got the screenshots and files! Also, the ST1000 hard drive is backed up to an external hard drive.
ST1000 CHKDSK Results
Macrorit Disk Scanner Log
Is the HDD still repairable or do I have to replace it?
Samsung SSD: Ok
The Sea Tools can display false positives on SDD.
HD Tune displayed a high SMART 7 which was not seen on Crystal Disk or HD Sentinel.
ST1000
Code:Macrorit Disk Scanner Device: 1. ST1000LM024 HN-M101MBB (931,5 GB) Disk Signature: B60E2780 Scan area: 0 Byte ~ 931,5 GB Start time: 11/03/2019 19:52:18 Elapsed time: 05:29:29 Completed: 100% Bad sectors found: Physical bad sector No: 486770688, count: 2048. Starting bad sector location: 232.1 GB, size: 1.000 MB. Physical bad sector No: 1015013376, count: 2048. Starting bad sector location: 484.0 GB, size: 1.000 MB. Physical bad sector No: 1067440128, count: 2048. Starting bad sector location: 509.0 GB, size: 1.000 MB. Physical bad sector No: 1080705024, count: 2048. Starting bad sector location: 515.3 GB, size: 1.000 MB. Physical bad sector No: 1117769728, count: 2048. Starting bad sector location: 533.0 GB, size: 1.000 MB.HD Tune displayed a read error on the benchmark test.Code:Stage 4: Looking for bad clusters in user file data ... Read failure with status 0xc0000483 at offset 0x5573901000 for 0x10000 bytes. A disk read error occurredc0000483 The disk does not have enough space to replace bad clusters detected in file 41268 of name \SteamLibrary\steamapps\common\The Witcher 3\DLC\bob\content\texture.cache. 341683 files processed.
HD Tune displayed 1 error on the error scan and Macrorit displayed 5 errors.
1) Uninstall all Steam software.
2) Open disk management > by default the columns are compressed > widen each Status and Volume > for the Status column check each row and make sure the characters within the parenthesis are in full view in each row > check the disk 0 row to see whether it needs to be widened in the lower portion of the image > post an image into the thread
3) Open administrative command prompt and type or copy and paste: (all commands at one time)
4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the threadCode:diskpart list disk list volume select disk 0 detail disk select partition 1 detail partition select partition 2 detail partition select partition 3 detail partition select partition 4 detail partition select partition 5 detail partition select disk 1 detail disk list partition select partition 1 detail partition select partition 2 detail partition
5) When there are problems with drives some end users make backup copies and use the drive until it dies and others replace the drive as soon as they have problems. The likelihood of having an unexpected drive failure is known if the drive is used until it is no longer usable.
6) With the important files backed up what is your preference for the drive?
All steps done! Uninstalled all Steam related software, so drive D: is free from any Steam files. Got the screenshot hiding nothing and executed the commands. I would like to keep using the drive as long as possible, I'm on a quite tight budget...
Code:Microsoft Windows [Version 10.0.17763.348] (c) 2018 Microsoft Corporation. All rights reserved. C:\Windows\system32>diskpart Microsoft DiskPart version 10.0.17763.1 Copyright (C) Microsoft Corporation. On computer: PASCAL DISKPART> list disk Disk ### Status Size Free Dyn Gpt -------- ------------- ------- ------- --- --- Disk 0 Online 232 GB 0 B * Disk 1 Online 931 GB 0 B DISKPART> list volume Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- Volume 0 Recovery NTFS Partition 499 MB Healthy Volume 1 C NTFS Partition 232 GB Healthy Boot Volume 2 FAT32 Partition 100 MB Healthy System Volume 3 D Storage NTFS Partition 931 GB Healthy DISKPART> select disk 0 Disk 0 is now the selected disk. DISKPART> detail disk Samsung SSD 850 EVO 250GB Disk ID: {A6A18A79-EFC6-489F-BB3F-D449D241FAB2} Type : SATA Status : Online Path : 0 Target : 0 LUN ID : 0 Location Path : PCIROOT(0)#PCI(1F02)#ATA(C00T00L00) Current Read-only State : No Read-only : No Boot Disk : Yes Pagefile Disk : Yes Hibernation File Disk : No Crashdump Disk : Yes Clustered Disk : No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- Volume 0 Recovery NTFS Partition 499 MB Healthy Volume 1 C NTFS Partition 232 GB Healthy Boot Volume 2 FAT32 Partition 100 MB Healthy System DISKPART> list partition Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Recovery 499 MB 1024 KB Partition 2 System 100 MB 500 MB Partition 3 Reserved 16 MB 600 MB Partition 4 Primary 232 GB 616 MB DISKPART> select partition 1 Partition 1 is now the selected partition. DISKPART> detail partition Partition 1 Type : de94bba4-06d1-4d40-a16a-bfd50179d6ac Hidden : No Required: Yes Attrib : 0X8000000000000001 Offset in Bytes: 1048576 Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 4 Recovery NTFS Partition 499 MB Healthy Hidden DISKPART> select partition 2 Partition 2 is now the selected partition. DISKPART> detail partition Partition 2 Type : c12a7328-f81f-11d2-ba4b-00a0c93ec93b Hidden : Yes Required: No Attrib : 0X8000000000000000 Offset in Bytes: 524288000 Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 2 FAT32 Partition 100 MB Healthy System DISKPART> select partition 3 Partition 3 is now the selected partition. DISKPART> detail partition Partition 3 Type : e3c9e316-0b5c-4db8-817d-f92df00215ae Hidden : Yes Required: No Attrib : 0X8000000000000000 Offset in Bytes: 629145600 There is no volume associated with this partition. DISKPART> select partition 4 Partition 4 is now the selected partition. DISKPART> detail partition Partition 4 Type : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7 Hidden : No Required: No Attrib : 0000000000000000 Offset in Bytes: 645922816 Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 1 C NTFS Partition 232 GB Healthy Boot DISKPART> select disk 1 Disk 1 is now the selected disk. DISKPART> detail disk ST1000LM024 HN-M101MBB Disk ID: B60E2780 Type : SATA Status : Online Path : 1 Target : 0 LUN ID : 0 Location Path : PCIROOT(0)#PCI(1F02)#ATA(C01T00L00) Current Read-only State : No Read-only : No Boot Disk : No Pagefile Disk : No Hibernation File Disk : No Crashdump Disk : No Clustered Disk : No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- Volume 3 D Storage NTFS Partition 931 GB Healthy DISKPART> list partition Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Primary 931 GB 1024 KB DISKPART> select partition 1 Partition 1 is now the selected partition. DISKPART> detail partition Partition 1 Type : 07 Hidden: No Active: No Offset in Bytes: 1048576 Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 3 D Storage NTFS Partition 931 GB Healthy DISKPART>
The chkdsk command displayed insufficient free space for D: to fix the bad clusters.
This was part of the chkdsk report:
The disk does not have enough space to replace bad clusters
detected in file 41268 of name \SteamLibrary\steamapps\common\The Witcher
3\DLC\bob\content\texture.cache.
The Steam files were reported to have been uninstalled.
Chkdsk /r may need free space as an unallocated part of the drive to repair what is in the data partition.
The bad clusters may or may not allow the modification of the partition / unallocated space.
(unmovable files may prevent the shrink)
Once there is significant unallocated space the chkdsk /r command can be ran to see whether it can or cannot complete the fix and restore.
This is a trial and error step to create the most amount of unallocated space:
Open administrative command prompt and type or copy and paste: (enter these commands one at a time)
diskpart
list disk
list volume
select disk 1
detail disk (make sure that it is the D: drive)
select volume 3
detail volume
shrink querymax
shrink
list volume
list partition
select partition 1
detail partition
When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
Post a new image of disk management into the thread after expanding the compressed columns.
Open administrative command prompt and type or copy and paste: chkdsk /r /v D:
This may take many hours so plan to run overnight.
Use the text and images in this link to find the chkdsk report in the event viewer > copy and paste > notepad > post a share link into the thread using one drive, drop box, or google drive.
Read Chkdsk Log in Event Viewer in Windows 10 | Tutorials
Got the screenshot, ran the commands and a bunch of errors.
CHKDSKResults.txt
Code:Microsoft Windows [Version 10.0.17763.379] (c) 2018 Microsoft Corporation. All rights reserved. C:\Windows\system32>diskpart Microsoft DiskPart version 10.0.17763.1 Copyright (C) Microsoft Corporation. On computer: PASCAL DISKPART> list disk Disk ### Status Size Free Dyn Gpt -------- ------------- ------- ------- --- --- Disk 0 Online 232 GB 0 B * Disk 1 Online 931 GB 734 GB DISKPART> list volume Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- Volume 0 Recovery NTFS Partition 499 MB Healthy Volume 1 C NTFS Partition 232 GB Healthy Boot Volume 2 FAT32 Partition 100 MB Healthy System Volume 3 D Storage NTFS Partition 197 GB Healthy DISKPART> select disk 1 Disk 1 is now the selected disk. DISKPART> detail disk ST1000LM024 HN-M101MBB Disk ID: B60E2780 Type : SATA Status : Online Path : 1 Target : 0 LUN ID : 0 Location Path : PCIROOT(0)#PCI(1F02)#ATA(C01T00L00) Current Read-only State : No Read-only : No Boot Disk : No Pagefile Disk : No Hibernation File Disk : No Crashdump Disk : No Clustered Disk : No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- Volume 3 D Storage NTFS Partition 197 GB Healthy DISKPART> select volume 3 Volume 3 is the selected volume. DISKPART> detail volume Disk ### Status Size Free Dyn Gpt -------- ------------- ------- ------- --- --- * Disk 1 Online 931 GB 734 GB Read-only : No Hidden : No No Default Drive Letter: No Shadow Copy : No Offline : No BitLocker Encrypted : No Installable : Yes Volume Capacity : 197 GB Volume Free Space : 735 MB DISKPART> list volume Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- Volume 0 Recovery NTFS Partition 499 MB Healthy Volume 1 C NTFS Partition 232 GB Healthy Boot Volume 2 FAT32 Partition 100 MB Healthy System * Volume 3 D Storage NTFS Partition 197 GB Healthy DISKPART> list partition Partition ### Type Size Offset ------------- ---------------- ------- ------- * Partition 1 Primary 197 GB 1024 KB DISKPART> select partition 1 Partition 1 is now the selected partition. DISKPART> detail partition Partition 1 Type : 07 Hidden: No Active: No Offset in Bytes: 1048576 Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 3 D Storage NTFS Partition 197 GB Healthy DISKPART>
Steam no longer appeared in the chkdsk read failure report.
There was 600 GB free space on the D partition with no unallocated space.
Now there is 734 GB unallocated space.
Error messages are known to be ambiguous.
The error message persisted: The disk does not have enough space to replace bad clusters
Perform the following steps:
1) Download and install Victoria
Download Victoria 4.72b
(check several times for the proper location to click and wait for the prompt to click open)
Download Victoria for Windows 4.3
Use 7zip and extract all
Right click run as administrator and launch the tool
2) On the Standard tab highlight the drive
3) On the SMART tab click Get SMART
Using the mouse modify the width and height so that the contents of each column and row are in full view and that no characters are cutoff.
Make an image using the snipping tool and post an image into the thread.
4) On the Tests tab click scan
(do not click quick scan)
Once the scan has started look in the lower right corner for ignore, erase, remap, and refresh.
Choose remap.
This may take significant time and can be performed overnight.
Post an image of the results into the thread.
5) After the scan has completed and the results posted into the thread open administrative command prompt and type:
chkdsk /r /v D:
This may take many hours so plan to run overnight.
Find the chkdsk report in the event viewer > copy and paste > notepad > post a share link with the results into the thread
Did the steps and got the screenshots.
CHKDSKResults.txt
Victoria Log File
The chkdsk report had displayed insufficient free space to fix bad clusters.
Victoria displayed read errors and abort.
Repeat chkdsk after Victoria no longer displayed insufficient free space.
The latest chkdsk displayed: An unspecified error occurred (6e74667363686b2e b1f)
There was another thread in which there were nothing wrong with drives and there were multiple drives displaying chkdsk unspecified errors.
Check Windows defender to see the settings for ransomware protection:
Enable or Disable Controlled Folder Access in Windows 10 | Tutorials
CHKDSK /F fails with An unspecified error occurred. Solved - Page 2 - Windows 10 Forums
Run the Sea Tools long generic and post a new result into the thread.
There is an option to repair drives using Sea Tools.
It's not yet clear to me the usefulness of this tool if the long generic test displays a pass.
https://howtorecover.me/hdd-test-dia...s-repair-tools
I've sent an email to a Ten Forums member that has a lot of experience with drives and drive software tools.
Please update the thread with a new BETA zip.
Quote