PC stuck on BSOD screen "critical process died"

  1. Ornithophilia's Avatar
    Posts : 123
    Windows 10 32 bit
       #1

    PC stuck on BSOD screen "critical process died"


    On an ASUS Windows tablet, I received a BSOD just minutes after I logged into Windows. All I got to do is open the Facebook Windows 10 app and add a friend and that very second, Windows crashed with a BSOD giving the error message "critical process died"

    It says that it is collecting additional information but it has been stuck at 100% for 20 minutes now. I cannot even download the log collectors and stuff required because the tablet will not restart! Holding the power button does nothing and I assume it is because it wants to wait until the data is sent but it apparently is NOT sending!
      My Computer

  2. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #2

    Hi Ornithophilia,

    If nothing works, you can only wait for the battery to drain.

    How old is this tablet and is this the first time it happened?
      My Computers


  3. Posts : 20
    W10; W8.1
       #3

    "critical process died" is often related to a failing hard drive.

    run seatools for dos, long test - https://www.seagate.com/support/kb/s...rial-201271en/
      My Computer


 

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