Acpi bios error

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  1. Posts : 6
    Windows 10
       #1

    Acpi bios error


    Hello everyone,

    My pc worked fine for a solid year. Yesterday when I put my pc into sleepmode it gave a BSOD when it woke. It only said ‘ACPI bios error’. Since then every time I start the computer my mouse and keyboard wont work even though the hubs are getting electricity (plugged my phone and it charged).

    A note: windows isnt frozen cause when I olug my net cable, the network icon in the login screen changes.

    A second note: there where no hardware changes and mouse - keyboard does work in bios. It seems the keyboard lights go out after windows loading went on for a second try

    I tried the following:
    -Memory bood mode normal
    -Power management enabled
    -a bunch ofnother random bios features that didnt sound dangerous like changing voktages or speeds
    -Did a cmos reset, did a cmos reset without ram installed
    -tried windows install usb but my mouse and keyboard arnt funtioning in the setup either
    -Installed a different harddrive with windows, no mouse keyboard detection as well

    Specs:
    -Gigabyte z370p D3 motherboard
    -Intel i3 8100
    -Toshiba something something harddisk
    -Ballistix D4 8GB 2400-16 gb
    -sharkoon 600watt psu
    -amd radeon 6970HD (ironic no haha, still saving up for a new gpu hah)
    -Windows 10

    A friend of mine says windows want to use a different power state managment then the bios wants. So they collide and give the bsod

    I really hope some one can help me!

    Thanks in advance,
      My Computer


  2. Posts : 30,178
    Windows 11 Pro x64 Version 23H2
       #2

    Hi Patrickdg. Welcome to the TenForums @Patrickdg

    Please follow the posting instructions found on this sticky.

    BSOD - Posting Instructions

    Use both log collectors. The BSOD analysts need info if they are to assist.

    Have you checked MB web site for updated BIOS. Updating an BIOS does present some risks so read instructions carefully and be ultra patient. Only you can decide if you will update the BIOS.

    Post the logs when they are available.
      My Computer


  3. Posts : 6
    Windows 10
    Thread Starter
       #3

    I understand, bur as I explained: I cannot get anywhere past the start-up.

    I already flashed my bios at the beginning, version F1, so I doubt it could help (if there is a newer version). That aside, uodating bios while the PSU might be faulty is a huge risk or are you sure its not the PSU?
      My Computer


  4. Posts : 30,178
    Windows 11 Pro x64 Version 23H2
       #4

    No it could be PSU and you are right, if you suspect it.

    Sorry I saw that but assumed if you removed keyboard and mouse they would activate. Should have read closer, you said they also didn't work when you tried install.

    Does machine offers integrated graphics, if so can you remove graphics card.

    Might use just one stick of memory.

    Basically make the start as skinny as possible.

    Can you get PSU tested at local shop unless you have tester?
      My Computer


  5. Posts : 14,903
    Windows 10 Pro
       #5

    Have you tried using different USB ports for your mouse and keyboard?
      My Computers


  6. Posts : 6
    Windows 10
    Thread Starter
       #6

    Haha I understand its ok! The morherboard has no integrated graphics. I could try a different if that might narrow it down. I already tried the onestick.

    A friend of mine works as electronica builder so I could ask him to check it out. Will do that in the meanwhile.

    And yes I tried every usb port
      My Computer


  7. Posts : 14,903
    Windows 10 Pro
       #7

    You flashed BIOS version F1, if that isn't a typo I suggest to flash BIOS version F11.
      My Computers


  8. Posts : 6
    Windows 10
    Thread Starter
       #8

    Oh my, already 11 updates? If the psu is secured I will deffinetely try it
      My Computer


  9. Posts : 30,178
    Windows 11 Pro x64 Version 23H2
       #9

    Please also ensure Fast Boot is off in your BIOS.
      My Computer


  10. Posts : 6
    Windows 10
    Thread Starter
       #10

    Caledon Ken said:
    Please also ensure Fast Boot is off in your BIOS.
    Just checkex, its off!
      My Computer


 

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