BSOD randomly - help


  1. Posts : 5
    Microsoft Windows 10 Pro 64-bit 17763
       #1

    BSOD randomly - 0x124


    hello

    well... thank you for the great forum i do really enjoy reading those tutorials and guide about the pc world
    I'am having bad time with my desktop trying to fix the BSOD problem so , it occurs randomly no specific time or period the thing is i was using my computer normally as usual and suddenly blue screen .

    so i tried to run some guides trying to isolate the issue but it seems nothing is working
    i did run gpu stress test for 1 hour and cpu stress test for 2 hours and memtest with 6 passes also did the chkdsk /f /r ,did not show any error or bsod ,my last resort was installing clean windows and still same thing also I did reset my bios with no overclocking

    last thing it does say weha_uncorrectable_error on the blue screen with bugcheck 0x124

    the requested files is attached
    BSOD randomly - help Attached Files
    Last edited by DEVILEE; 17 Feb 2019 at 17:28.
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 4,095
    64bit Win 10 Pro ver 1809 Build 17763.503 and W10 Insider Build 18362 and 18895
       #2

    The CPU is reporting that

    Code:
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    The error record is:

    Code:
    2: kd> !errrec ffffa80163203028
    ===============================================================================
    Common Platform Error Record @ ffffa80163203028
    -------------------------------------------------------------------------------
    Record Id     : 01d4c6332b077e2c
    Severity      : Fatal (1)
    Length        : 864
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 2/16/2019 20:08:56 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa801632030a8
    Section       @ ffffa80163203180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000506e3
    Processor ID  : 0x0000000000000002
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa801632030f0
    Section       @ ffffa80163203240
    Offset        : 536
    Length        : 64
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : e3 06 05 00 00 08 10 02 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa80163203138
    Section       @ ffffa80163203280
    Offset        : 600
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Unknown (Proc 2 Bank 0)
      Status      : 0xb200000000010005

    It is an unknown error, it could be the CPU but it is difficult to know with any certainty. The only way to troubleshoot this is to test the hardware components and in some cases you can only do this by substituting them for a known good component. Make sure the inside of the PC is free from dust and that the fans are spinning. If you can get hold of another CPU I would try this first.
      My ComputersSystem Spec


  3. Posts : 5
    Microsoft Windows 10 Pro 64-bit 17763
    Thread Starter
       #3

    philc43 said: View Post
    The CPU is reporting that

    Code:
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    The error record is:

    Code:
    2: kd> !errrec ffffa80163203028
    ===============================================================================
    Common Platform Error Record @ ffffa80163203028
    -------------------------------------------------------------------------------
    Record Id     : 01d4c6332b077e2c
    Severity      : Fatal (1)
    Length        : 864
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 2/16/2019 20:08:56 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa801632030a8
    Section       @ ffffa80163203180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000506e3
    Processor ID  : 0x0000000000000002
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa801632030f0
    Section       @ ffffa80163203240
    Offset        : 536
    Length        : 64
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : e3 06 05 00 00 08 10 02 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa80163203138
    Section       @ ffffa80163203280
    Offset        : 600
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Unknown (Proc 2 Bank 0)
      Status      : 0xb200000000010005

    It is an unknown error, it could be the CPU but it is difficult to know with any certainty. The only way to troubleshoot this is to test the hardware components and in some cases you can only do this by substituting them for a known good component. Make sure the inside of the PC is free from dust and that the fans are spinning. If you can get hold of another CPU I would try this first.
    thank you for response i will try this method
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 14,181
    Windows 10 Pro
       #4

    As requested, a second opinion.

    I think it should/could be possible to get more information out of the dump to narrow things down, but basically I agree with Phil.
      My ComputersSystem Spec


  5. Posts : 5
    Microsoft Windows 10 Pro 64-bit 17763
    Thread Starter
       #5

    thank you for helping guys , the problem solved by increasing the cpu core voltage from auto to manual
    from 1.97 to 1.3 v

    regards
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 14,181
    Windows 10 Pro
       #6

    I think you made a typo, because that isn't increasing but rather bringing the vcore back to stock.
      My ComputersSystem Spec


  7. Posts : 5
    Microsoft Windows 10 Pro 64-bit 17763
    Thread Starter
       #7

    axe0 said: View Post
    I think you made a typo, because that isn't increasing but rather bringing the vcore back to stock.
    im thinking of downgrading the bios to older version
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 14,181
    Windows 10 Pro
       #8

    Is there any particular reason for why you would want to downgrade the BIOS?
      My ComputersSystem Spec


  9. Posts : 5
    Microsoft Windows 10 Pro 64-bit 17763
    Thread Starter
       #9

    axe0 said: View Post
    Is there any particular reason for why you would want to downgrade the BIOS?
    i mean once i changed the voltage to manual fixed it
    so i though that bios firmware bugged or something

    anyway i will keep it manual as the bsod gone and that's good for me
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 14,181
    Windows 10 Pro
       #10

    That would be something with your CPU, not the BIOS, maybe the vcore needed to be lowered after time passed.
      My ComputersSystem Spec


 

Related Threads
BSOD Randomly in BSOD Crashes and Debugging
Hi everyone, I've been experiencing crashes since a Windows update earlier this month. Seems to happen randomly and most of the time the screen blacks out and then freezes. Not exactly sure where to go from here. Thanks
Randomly BSOD in BSOD Crashes and Debugging
Hi friends 3 months ago I collected a system. Motherboard: B350 MSI Tomahawk Graphics Card: Asus Rog Strix RX580 Processor: Ryzen 1500x Ram: Crucial Elite 2666MHz 16GB PSU: Evga 700 Watt Bronze B1 I collected the system myself. No...
Solved BSOD Randomly in BSOD Crashes and Debugging
I will BSOD while gaming, browsing, or while my computer is idle. There are several different error codes which appear, and the file I'm linking has most of them.83003 They happen fairly regularly, about once an hour.
BSOD randomly in BSOD Crashes and Debugging
Hi, This BSOD problem is really frustrating, i think there is some problem with the ATI driver but i leave it for the experts to help me find a solution to this problem. I had a counterfeit windows installed earlier but purchased a genuine one...
BSOD Randomly in BSOD Crashes and Debugging
I've been getting random crashes and I have not been able to find any pattern. The way the crashes work is this. The computer doesn't go straight to a BSOD. The first thing I usually notice is the internet stops working. Webpages seem to make an...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:25.
Find Us