Frequent BSOD for over 1.5 years have just replaced my RAM, PSU, MB.

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  1.    1 Week Ago #31

    krzemien said: View Post
    Based on the latest DMP from what I can see:

    Bug Check 0x1A MEMORY_MANAGEMENT - Windows drivers | Microsoft Docs

    Parameter 1 is the only parameter of interest; this identifies the exact violation.

    0x403

    The page table and PFNs are out of sync. This is probably a hardware error, especially if parameters 3 & 4 differ by only a single bit.
    Have got windows 10 installed on the new SSD and currently updating it (Windows update running)

    When I was installing windows just as it finished (from the USB) the PC BSOD with a kernel security check failure bsod. I don't have the logs as it wasn't running on Windows when that happened.

    So my next steps are just testing to see if it keeps BSOD on this new Windows 10 without installing anything (Maybe just installing CPU test software?)

    And relay this info the Intel support as it most likely could be due to the CPU now?
      My ComputerSystem Spec


  2. Posts : 23,933
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #32

    1) For the startup and recovery system failure and virtual memory settings:
    a) make sure automatically restart is unchecked
    b) write debugging information displays automatic memory dump
    c) dump file displays: %systemroot%\memory.dmp
    d) automatically manage paging file size for all drives is checked
    e) the paging file is on the windows drive

    2) For any BSOD please post:
    a) a new BETA zip
    b) a memory.dmp > zip > share link (if file size is < 1.5 GB)

    3) Run the computer with just one 8 GB RAM module

    4) Test the RAM module using Memtest86 version 8.1 for 4 passes
    MemTest86 - Official Site of the x86 Memory Testing Tool
    MemTest86 - Official Site of the x86 Memory Testing Tool
    Repeat the test x1 so that there are a total of two tests totaling 8 passes.
    For each test use a camera or smart phone camera to take pictures and post share links into the thread using one drive, drop box, or google drive

    5) Earlier in the thread the dump files had displayed drivers from Malwarebytes and Nvidia GPU in some of the BSOD crashes. Please make sure that the only antivirus in use is Windows defender and that the only GPU in use is the iGPU IGFX or Igdkmd64.sys
      My ComputerSystem Spec

  3.    1 Week Ago #33

    zbook said: View Post
    1) For the startup and recovery system failure and virtual memory settings:
    a) make sure automatically restart is unchecked
    b) write debugging information displays automatic memory dump
    c) dump file displays: %systemroot%\memory.dmp
    d) automatically manage paging file size for all drives is checked
    e) the paging file is on the windows drive

    2) For any BSOD please post:
    a) a new BETA zip
    b) a memory.dmp > zip > share link (if file size is < 1.5 GB)

    3) Run the computer with just one 8 GB RAM module

    4) Test the RAM module using Memtest86 version 8.1 for 4 passes
    MemTest86 - Official Site of the x86 Memory Testing Tool
    MemTest86 - Official Site of the x86 Memory Testing Tool
    Repeat the test x1 so that there are a total of two tests totaling 8 passes.
    For each test use a camera or smart phone camera to take pictures and post share links into the thread using one drive, drop box, or google drive

    5) Earlier in the thread the dump files had displayed drivers from Malwarebytes and Nvidia GPU in some of the BSOD crashes. Please make sure that the only antivirus in use is Windows defender and that the only GPU in use is the iGPU IGFX or Igdkmd64.sys
    Hi am currently testing the left 8GB module and on the 3rd pass on the 3rd test it gave 40 errors. Attached is a photo, will let it run and complete all 4 passes then will switch to just the other RAM module and do the same test.

    Click image for larger version. 

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      My ComputerSystem Spec


  4. Posts : 23,933
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #34

    Just 1 error is a test fail and testing can be aborted.
    Remove the RAM module and test the other RAM module in the same DIMM.
    (Make two test for any RAM module that displayed no errors on the first test so that there are two tests for a total of 8 passes)

    In case both RAM modules display errors in the same DIMM then test each RAM module in another DIMM.
      My ComputerSystem Spec

  5.    1 Week Ago #35

    zbook said: View Post
    Just 1 error is a test fail and testing can be aborted.
    Remove the RAM module and test the other RAM module in the same DIMM.
    (Make two test for any RAM module that displayed no errors on the first test so that there are two tests for a total of 8 passes)

    In case both RAM modules display errors in the same DIMM then test each RAM module in another DIMM.
    Ok will start testing the other RAM Module in the same DIMM.
    Thanks for the quick reply
      My ComputerSystem Spec


  6. Posts : 23,933
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #36

    Memtest has the option to create a text report.

    For each test please post in addition to the image a text report using a zip and share link (one drive, drop box, or google drive).

    If the RAM is under warranty the images and text reports may be used in the communication with the vendor.
      My ComputerSystem Spec

  7.    1 Week Ago #37

    zbook said: View Post
    Memtest has the option to create a text report.

    For each test please post in addition to the image a text report using a zip and share link (one drive, drop box, or google drive).

    If the RAM is under warranty the images and text reports may be used in the communication with the vendor.
    So I have zipped the 2 reports for each 8GB Ram stick in the same DIMM slot. Both gaves errors, RAM was bought new on Amazon on 22nd December 2018, the return window stopped 31st Jan but could still maybe talk to them.

    Should I test the RAM in the 4th DIMM slot now originally both were tested in the 2ndMemtests.zip
      My ComputerSystem Spec

  8.    1 Week Ago #38

    MrNeski said: View Post
    So I have zipped the 2 reports for each 8GB Ram stick in the same DIMM slot. Both gaves errors, RAM was bought new on Amazon on 22nd December 2018, the return window stopped 31st Jan but could still maybe talk to them.

    Should I test the RAM in the 4th DIMM slot now originally both were tested in the 2ndMemtests.zip
    Images from first 2 tests in this post.

    First 3 images are from the left Ram stick in the 2nd DIMM slot
    Click image for larger version. 

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    Next 3 images are from the right Ram stick now put in 2nd DIMM slot
    Click image for larger version. 

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      My ComputerSystem Spec


  9. Posts : 23,933
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #39

    How many DIMM do you have access to?

    Label the RAM and the DIMM so that you can remember the RAM module that was and was not tested in each DIMM.

    Ideally you would check a normal RAM module in each DIMM to test the DIMM/MB.

    See if you can swap a RAM module for testing purposes.

    If you cannot find a RAM module to swap you can test the other DIMM with one of the RAM modules to see if it errors in each DIMM. The surprise would be no errors. Then test the second RAM module in the same DIMM. If there a a second pass with another RAM then that indicates the DIMM / MB need to be tested.
      My ComputerSystem Spec

  10.    1 Week Ago #40

    zbook said: View Post
    How many DIMM do you have access to?

    Label the RAM and the DIMM so that you can remember the RAM module that was and was not tested in each DIMM.

    Ideally you would check a normal RAM module in each DIMM to test the DIMM/MB.

    See if you can swap a RAM module for testing purposes.

    If you cannot find a RAM module to swap you can test the other DIMM with one of the RAM modules to see if it errors in each DIMM. The surprise would be no errors. Then test the second RAM module in the same DIMM. If there a a second pass with another RAM then that indicates the DIMM / MB need to be tested.
    System seems more unstable with just this one RAM stick in (2nd ram stick in the 2nd DIMM slot).
    Tried to run Intel Processor diagnostics for Intel customer support and PC crashed with Driver_IRQL_NOT_LESS_OR_EQUAL and then 2 minutes later when trying to run DM beta log collector it BSOD again with SYSTEM_SERVICE_EXCEPTION

    Am gonna try and run the collector again and then upload it to the forums.
      My ComputerSystem Spec


 
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