Random BSOD mostly during idle usage - DPC_WATCHDOG_VIOLATION

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  1.    #21

    @philc43 - I think which are running and enabling/disabling different providers can be done via perfmon. This is a screenshot of mine which are the defaults of the providers installed on my system, for example.Click image for larger version. 

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  2. philc43's Avatar
    Posts : 4,031
    64bit Win 10 Pro ver 1809 Build 17763.437 and W10 Insider Build 18362 and 18865
       #22

    cwsink said: View Post
    @philc43 - I think which are running and enabling/disabling different providers can be done via perfmon. This is a screenshot of mine which are the defaults of the providers installed on my system, for example.Click image for larger version. 

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    Thanks for the suggestion, I did ask the OP to check and according to post #14 he does have the logger running. My next thought was that he had an insufficient size of dump allocated and that logging was not being recorded with the dump file.
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  3.    #23

    So I enabled Kernel memory dump and uninstalled the Corsair Link Software wondering if this was the source of the issues. Still got a BSOD. Link to the Kernel memory dump and diagnostic information
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    I've also got a new test GPU, it's not the same as mine but it's from the same series so I'll see if it happens with the second GPU.
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  4. Posts : 25,069
    windows 10 professional version 1607 build 14393.969 64 bit
       #24

    The latest BSOD bugcheck was 133 with parameter 1.
    All BSOD to date have had the same bugcheck.

    The mini and memory dumps debugging displayed a recurrent misbehaving hardware driver: Nvidia dGPU nvlddmkm.sys

    The driver version during the crash was: 25.21.14.1935

    This driver version has had two BSOD and a prior driver version had multiple BSOD.

    The hardware swap should be helpful in identifying whether the problem is dGPU, port, or motherboard.





    Code:
    Name	NVIDIA GeForce GTX 1060 6GB
    PNP Device ID	PCI\VEN_10DE&DEV_1C03&SUBSYS_85B61043&REV_A1\4&38AB2860&0&0008
    Adapter Type	GeForce GTX 1060 6GB, NVIDIA compatible
    Adapter Description	NVIDIA GeForce GTX 1060 6GB
    Adapter RAM	(1,048,576) bytes
    Installed Drivers	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll
    Driver Version	25.21.14.1935
    INF File	oem16.inf (Section108 section)
    Colour Planes	Not Available
    Colour Table Entries	4294967296
    Resolution	2560 x 1440 x 59 hertz
    Bits/Pixel	32
    Memory Address	0xF6000000-0xF70FFFFF
    Memory Address	0xE0000000-0xF1FFFFFF
    Memory Address	0xF0000000-0xF1FFFFFF
    I/O Port	0x0000E000-0x0000EFFF
    IRQ Channel	IRQ 16
    I/O Port	0x000003B0-0x000003BB
    I/O Port	0x000003C0-0x000003DF
    Memory Address	0xA0000-0xBFFFF
    Driver	c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvlddmkm.sys (25.21.14.1935, 19.78 MB (20,736,208 bytes), 05/03/2019 20:09)

    Code:
    nvlddmkm  Fri Mar  1 01:36:41 2019 (5C78E109)
      My ComputerSystem Spec

  5.    #25

    Agreed. It seemed stable last night but that is also the rough use case observed after it does BSOD. I'm thinking after this it's likely to be the motherboard if I get another BSOD with the 1080 card.
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  6.    #26

    So having swapped out the GPU I got another BSOD today. Not really sure what to think now, motherboard at fault? Software issues?

    Logs and memory dump at Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    I've also included a clip of what happens to the sound during this time, this happens whether it's playing through the monitor (via graphics) or through a headset plugged in via 3.5mm jack.
      My ComputerSystem Spec

  7. philc43's Avatar
    Posts : 4,031
    64bit Win 10 Pro ver 1809 Build 17763.437 and W10 Insider Build 18362 and 18865
       #27

    I have checked both your recent kernel memory dumps and the circular kernel context logger is still not showing up so I can't look any further into the DPC delays.

    From your most recent crash I can extract the list of dpcs:

    Code:
    0: kd> !dpcs
    CPU Type      KDPC       Function
     0: Normal  : 0xffff978205b8eda8 0xfffff8036e831010 HDAudBus!HdaController::NotificationDpc
     0: Normal  : 0xffff97820b0ce0e0 0xfffff80371591f6c nvlddmkm
     0: Normal  : 0xffff978202d53c70 0xfffff8070e153780 Wdf01000!FxInterrupt::_InterruptDpcThunk
     0: Normal  : 0xfffff80365275568 0xfffff80365c8f1b0 nt!KiEntropyDpcRoutine
     0: Normal  : 0xfffff8036601db80 0xfffff80365d36530 nt!PpmCheckPeriodicStart
     0: Normal  : 0xffff978202e41a88 0xfffff8070ed066b0 ndis!ndisInterruptDpc
     0: Normal  : 0xfffff8036602f280 0xfffff80365c8be50 nt!KiBalanceSetManagerDeferredRoutine
     0: Normal  : 0xffff978202b237c0 0xfffff8036e1c1010 vmbusr!ParentRingInterruptDpc
     0: Normal  : 0xffff978202cee8b8 0xfffff8070f4b5110 storahci!AhciPortSrbCompletionDpcRoutine
     0: Normal  : 0xffff97820c286670 0xfffff8036e3948e0 dxgkrnl!DpiFdoDpcForIsr
    This suggests that there are graphics, audio, network, bus and storage drivers all involved in DPC waits.

    Have you thought of doing an in-place upgrade of your system keeping all your files and apps. This might fix any corruption or other problems associated with the operating system in case there is a driver or software component to this problem.

    Repair Install Windows 10 with an In-place Upgrade
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  8. Posts : 25,069
    windows 10 professional version 1607 build 14393.969 64 bit
       #28

    After the in place upgrade repair:

    1) For any BSOD:
    a) Run the BETA log collector and post a new zip into the thread
    b) Open file explorer > this PC > C: > in the right upper corner search for: C:\windows\memory.dmp > if the file size is < 1.5 GB then zip and post a share link into the thread using one drive, drop box, or google drive

    2) Make a backup image using Macrium:
    Macrium Software | Your Image is Everything

    3) Save the backup image to another disk drive (do not save to another partition on the same drive)

    4) Make a brand new restore point



    Code:
    0: kd> .time
    Debug session time: Tue Mar 12 11:08:05.942 2019 (UTC - 5:00)
    System Uptime: 0 days 20:33:28.578
    
    0: kd> .bugcheck
    Bugcheck code 00000133
    Arguments 00000000`00000001 00000000`00001e00 fffff803`6614e380 00000000`00000000
    
    nvlddmkm.sys Fri Mar  1 01:36:41 2019 (5C78E109)
    Last edited by zbook; 12 Mar 2019 at 22:35.
      My ComputerSystem Spec


 
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