Reboot with some games


  1. Posts : 5
    Windows 10
       #1

    Reboot with some games


    While gaming, the PC will suddenly reboot. Occasionally I'll see a BSOD, but usually it just does a reboot.
    It's not with all games, some games I can play for days without having the issue once, while other games it'll happen at least once per session.

    I've done a bios update, removed any overclock I had, checked (most) driver updates, reinstalled Nvidia drivers after using DDU, Windows is up to date as well,.. I'm running out of ideas, other then starting to swap out hardware. But I'd prefer not to buy something I may not need.
      My Computer


  2. Posts : 926
    Windows 10 Pro
       #2

    The log files are in foreign language and can not be analyzed. Please change the system language to English and post a new log collector zip.
    Add, Remove, and Change Display Language in Windows 10 | Tutorials
    How To Change Language In Windows 10 Operating System - YouTube
      My Computer


  3. Posts : 5
    Windows 10
    Thread Starter
       #3

    Damn, I didn't even think about that. Here's the new one.
      My Computer


  4. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #4

    There are no dumps in either zip file so not much we can do to analyze your problem.
    Please run the Beta log collector and upload the resulting zip file. It collects additional data that may help.

    Thanks

    Edit: According to the WER data in msinfo32, there were 29 BSODs that generated mini dumps, yet none of the dumps are on your computer. Are you running a disk cleanup program like CCLeaner that is deleting them?
      My Computers


  5. Posts : 5
    Windows 10
    Thread Starter
       #5

    As requested.

    Edit: I do have ccleaner, but it's been a while since I did a cleanup.
      My Computer


  6. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #6

    Make sure CCleaner is setup to not delete Dumps and Logs.

    Attachment 223384

    You might want to try uninstalling Nvida with DDU again then install the latest but this time do a custom install of only the Nvidia Graphics and PhysX driver.
      My Computers


  7. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    1) The computer is setup to save BSOD files in the directory: %SystemRoot%\Minidump

    2) To improve the likelihood of creating a memory.dmp:

    In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    c) change small memory dump to automatic memory dump
    d) when this setting is changed the dump file location should change from mini dump to memory dump

    3) Turn off Windows fast startup

    Turn On or Off Fast Startup in Windows 10 | Tutorials

    4) Open device manager > click view > click show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post images into the thread

    5) Open administrative command prompt and type or copy and paste:
    6) sfc /scannow
    7) dism /online /cleanup-image /restorehealth
    8) chkdsk /scan
    9) wmic RecoverOS set AutoReboot = False
    10) bcdedit /enum {badmemory}

    11) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    12) Make sure that there is no over clocking while troubleshooting.

    13) Run Memtest86 version 8.1 for 4 passes x 2 (Run the second test immediately after the first test)
    MemTest86 - Official Site of the x86 Memory Testing Tool
    MemTest86 - Official Site of the x86 Memory Testing Tool

    (Memtest86 version 8.0 was free for 8 passes. In January Memtest86 was updated to version 8.1 and the free version now is only 4 passes) (running 4 passes may produce false negatives) (a false negative is a test pass when there is malfunctioning RAM)

    14) For each RAM test:
    a) use a camera or smartphone camera to take a picture and post an image into the thread
    b) post a text report into the thread using a share link (one drive, drop box, or google drive)


    Code:
    Unknown USB Device (Device Descriptor Request Failed)	USB\VID_0000&PID_0002\5&3AC4FD6F&1&8	43

    Code:
    Event[49648]:
      Log Name: System
      Source: Microsoft-Windows-Memory-Diagnostic-Task-Handler
      Date: 2019-01-12T11:56:06.959
      Event ID: 1001
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-21-1418102093-3309207050-577591092-1001
      User Name: PC-BJORN\bjorn
      Computer: PC-BJORN
      Description: 
    Windows removed bad memory regions from this PC.
      My Computer


  8. Posts : 5
    Windows 10
    Thread Starter
       #8

    Sorry it took so long to respond.

    Attached are the requested screenshots. The memtest gave no erros.

    Dropbox - MemTest86-Report-20190207-073657.html
    Dropbox - MemTest86-Report-20190206-235323.html


    Code:
    Microsoft Windows [Version 10.0.17763.253]
    (c) 2018 Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    
    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
    
    Deployment Image Servicing and Management tool
    Version: 10.0.17763.1
    
    Image Version: 10.0.17763.253
    
    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    
    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is Windows SSD.
    
    Stage 1: Examining basic file system structure ...
      601088 file records processed.
    File verification completed.
      19296 large file records processed.
      0 bad file records processed.
    
    Stage 2: Examining file name linkage ...
      32004 reparse records processed.
      758958 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered to lost and found.
      32004 reparse records processed.
    
    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
      78936 data files processed.
    CHKDSK is verifying Usn Journal...
      38769576 USN bytes processed.
    Usn Journal verification completed.
    
    Windows has scanned the file system and found no problems.
    No further action is required.
    
     243617791 KB total disk space.
     143399608 KB in 313144 files.
        201156 KB in 78937 indexes.
             0 KB in bad sectors.
        735771 KB in use by the system.
         65536 KB occupied by the log file.
      99281256 KB available on disk.
    
          4096 bytes in each allocation unit.
      60904447 total allocation units on disk.
      24820314 allocation units available on disk.
    
    C:\WINDOWS\system32>wmic RecoverOS set AutoReboot = False
    Updating property(s) of '\\PC-BJORN\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk2\\Partition4"'
    Property(s) update successful.
    
    C:\WINDOWS\system32>bcdedit /enum {badmemory}
    
    RAM Defects
    -----------
    identifier              {badmemory}
    badmemorylist           0x1308dd
                            0x14f5b6
                            0x1f8f14
                            0x27cebe
    
    C:\WINDOWS\system32>
      My Computer


  9. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    1) For startup and recovery system failure:
    a) uncheck automatically restart
    b) change small memory dump to automatic memory dump
    c) reboot to maintain settings

    2) For Performance Options advanced tab
    a) View the second box Virtual Memory
    b) Click on change
    c) View the pop up Virtual Memory Window and post an image into the thread

    3) These were the predicted defects in the RAM modules that were removed by Windows memory scanning:
    Code:
    RAM Defects
    -----------
    identifier              {badmemory}
    badmemorylist           0x1308dd
                            0x14f5b6
                            0x1f8f14
                            0x27cebe
    The above areas were blocked by Windows using its predictive analysis of RAM failure.
    You may want to plan replacement of the RAM modules.


    4) To troubleshoot the problems in device manager see these links:
    https://www.howtogeek.com/193798/how...evice-manager/
    How to easily find drivers for Unknown Devices in Windows | PCWorld

    5) Make a brand new restore point:
    Create System Restore Point in Windows 10 | Tutorials

    6) Make a backup image using Macrium
    Create System Restore Point in Windows 10 | Tutorials

    7) Save the backup image to another disk or to the cloud

    8) Read this link on Windows driver verifier (do not use the tool until it is communicated in the thread)
    (learn the methods to turn off and recover from using the tool)
    Enable and Disable Driver Verifier in Windows 10 | Tutorials
      My Computer


  10. Posts : 5
    Windows 10
    Thread Starter
       #10

    1) Done
    2) See attachement
    3) Ok
    4) Found what it was, the venom xbox one docking station. Which doesn't seem to have any drivers. I've removed it for now. Doesn't serve any purpose other then charging the gamepad which I hardly ever use anyway.
    5) Done
    6) Done
    7) Done
    8) ok
      My Computer


 

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