daily BSOD during normal windows use (not gameplay)

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  1. Posts : 93
    Microsoft Windows 10 Professional (x64)
    Thread Starter
       #111

    Done.
    I do not see any difference however. I just (re)start computer and get into windows 10 like before.

    What does this option do, and how does it help me?
      My Computers


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #112

    I looked at your previous crash dump and you had a blue screen 0x3B where the first parameter was 8000003 which means that the system came across a breakpoint, but the kernel debugger did not work. This was supposed to fix the problem with the blue screen, and whether it would fix it will turn out to be visible
      My Computer


  3. Posts : 93
    Microsoft Windows 10 Professional (x64)
    Thread Starter
       #113

    I had a few BSOD since then, but no new DMP file.
    Also, computer frooze a few times, and I had to press reset button.

    Attachment 238281

    ----------------------------------------------------------------------------------------
    update per 01-July-2019:
    I returned to the shop: Motherboard, CPU, Videocard and Memory.
    They will examine these components, and I await their results.
    Last edited by Smurfmans; 01 Jul 2019 at 13:07.
      My Computers


  4. Posts : 93
    Microsoft Windows 10 Professional (x64)
    Thread Starter
       #114

    Update: I recieved the components back from the shop. Their conclusion is that they found no defects in these components.

    In their log file, I read:
    - memtest - pass
    - OCCT - pass 120 min
    - Aida64 stability test - pass 8 hour
    - furmark - pass 30 min

    Then I read that (on the next day) the system hangs during booting multiple times, but after 6 failures, it succesfully starts up and runs just fine.

    Then I read that RAM en video are tested seperately: no defects found.

    Then, whole set again tested:
    - furmark - multiple hours pass

    Conclusion: no problems/defects with these components. Suspect the SSD is defect or system needs a clean windows installation.

    --

    I assembled the components into my system, and started the computer.
    It works like before; meaning: I works but I get a BSOD during normal use regularly (3 times already today)


    My plan is to (1) return the SSD to the shop, and after that (2) do a completely clean install.
      My Computers


  5. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #115

    A backup image can be used when clean install testing.
    Backup and Restore with Macrium Reflect
      My Computer


  6. Posts : 93
    Microsoft Windows 10 Professional (x64)
    Thread Starter
       #116

    Update:
    I bought and recieved a new SSD (Crucial P1 1TB M.2) and installed it.
    I removed all the other SSD, hard disks and optical disks.
    I created a windows boot USB (v1903) on another computer en did a clean en new install on my problematic computer "Fractal".

    After installing windows 10, I installed
    - chrome
    - MS office 365 through work account (and then uninstalled it)
    - Logitech drivers: Unifying and setpoint
    - AMD AllIn1(v19.10.16_19H1_WHQL) drivers
    - macrium reflect free edition

    While doing these things, I already got about 4 BSOD in a couple of hours.

    1st question:
    I noticed in the BIOS the timing and voltage configuration of the DRAM memory.
    DRAM frequency is set to auto, and the motherboard selects DDR4-2133
    However; the DRAM information says "DDR4-3000". See below.
    Could that be a cause of the BSOD?
    Attachment 243060Attachment 243061


    2nd question:
    could these BSOD perhaps be related to "missing" drivers I did not yet install?

    I ran LOG collector and here is the zip. Some files may be in a foreign language, since I changed the language to english only after a few BSOD.
    Attachment 243062

    and 1 dmp file: MEMORY 08-13.zip - Google Drive

    Any further tips? I am not sure how to continue...
    Last edited by Smurfmans; 13 Aug 2019 at 13:29.
      My Computers


 

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