daily BSOD during normal windows use (not gameplay)

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  1. Posts : 26
    Windows 10
       #51

    Hi, I'm having similar issues and we have in common the CPU and Motherboard and suspect that there is something related to the Motherboard.
      My Computer


  2. Posts : 93
    Microsoft Windows 10 Professional (x64)
    Thread Starter
       #52

    I created a new Macrium backup (last week), and I created a new restore point (today).
    Then, I turned on driver verifier according to the instructions.

    During rebooting, I got a BSOD before I got into windows. This happened twice.

    Both times, the same stopcode "DRIVER VERIFIER IOMANAGER VIOLATION"
    The third time, windows was able to recover "automatically" during booting. I assume it went to the most recent restore point.

    It restored, rebooted, and I entered windows normally. Driver verifier was already off when I checked it.

    I uploaded the BETA LOG and the DMP file MEMORY-0302.DMP - Google Drive

    Looking forward to your advise.
    Last edited by Smurfmans; 02 Mar 2019 at 14:10.
      My Computers


  3. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #53

    In the latest BSOD mini dump file there were two misbehaving drivers identified in the debugging:
    ctxusmb.sys Citrix USB Filter Driver
    lhideqd.sys Logitech SetPoint Unifying KMDF HID Filter

    Uninstall all software or swap hardware as necessary so that these drivers are no longer installed.
    Then restart Windows driver verifier to find the next misbehaving driver.
    If you are unable to uninstall software or swap hardware then uninstall and reinstall the driver(s):

    Updating a driver. - Microsoft Community



    Code:
    LHidEqd.Sys
    Logitech SetPoint Unifying KMDF HID Filter
    http://www.logitech.com/en-us/support-downloads
    Code:
    lhideqd	Logitech SetPoint Unifying KMDF HID Filter	c:\windows\system32\drivers\lhideqd.sys	Kernel Driver	No	Manual	Stopped	OK	Normal	No	No
    Code:
    ctxusbm	Citrix USB Monitor Driver	c:\windows\system32\drivers\ctxusbm.sys	Kernel Driver	Yes	System	Running	OK	Normal	No	Yes
    Code:
    LEqdUsb.Sys  Tue Apr  3 11:59:40 2018 (5AC3B2FC)
    Code:
    ctxusbm.sys  Fri Jan 26 09:49:00 2018 (5A6B4DEC)
    Last edited by zbook; 02 Mar 2019 at 18:22.
      My Computer


  4. Posts : 93
    Microsoft Windows 10 Professional (x64)
    Thread Starter
       #54

    I uninstalled the following programs:
    - Citrix Receiver 4.12
    - Logitech Setpoint 6.69.123
    - Logitech Unifying-software 2.50.25

    I have atached to my computer (all wireless) and I would like to continue using them:
    - Logetich keyboard K520
    - Logitech Mouse M545 (right hand)
    - Logitech Mouse M525 (left hand)

    In device manager, only the "HID compliant mouse" was visible. No Logitech devices.
    Then I re-installed (downloaded latest version from Logitech website):
    - Logitech Setpoint 6.69.123
    Now, there are also 2 "Logitech mouse" and also a "logitech keyboard" visible in "device manager".

    Then I created a new restore point.
    After that, I started creating a new Macrium Backup of my c-drive. Then during that process, a BSOD appeared.
    I attached the BETA zip and uploaded DMP file: MEMORY_03-03.DMP - Google Drive
    Last edited by Smurfmans; 03 Mar 2019 at 13:40.
      My Computers


  5. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #55

    The latest BSOD crash was a spontaneous crash (windows driver verifier was not in use at the time of the crash)
    The bugcheck was A.
    There were no misbehaving drivers identified in the mini dump debugging.

    The bugchecks after the in place upgrade repair were:
    1A memory management
    A irql not less or equal to
    C9 driver verifier iomanager violation


    The latest memory dump debugging displayed a misbehaving hardware driver.

    Uninstall and reinstall: rt640x64.sys
    Realtek PCIe GbE Family Controller

    Updating a driver. - Microsoft Community


    Restart Windows driver verifier after the above steps.


    Code:
    27-2-2019 16:48	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Niet beschikbaar
    Cab Id: 0
    
    Problem signature:
    P1: 1a
    P2: 61941
    P3: 140167ae8
    P4: d
    P5: fffffe0d08d87b00
    P6: 10_0_17763
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\022719-5953-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-9687-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER325A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER326B.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER326A.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32A9.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_a2db2cd92078dcb67944c25263507f61bda479a4_00000000_cab_144832e7
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 607909b2-964b-43aa-b772-2dbaaad25e8d
    Report Status: 2049
    Hashed bucket: 
    Cab Guid: 0
    27-2-2019 16:48	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Niet beschikbaar
    Cab Id: 0
    
    Problem signature:
    P1: 1a
    P2: 61941
    P3: 140167ae8
    P4: d
    P5: fffffe0d08d87b00
    P6: 10_0_17763
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\022719-5953-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-9687-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER325A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER326B.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER326A.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32A9.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_a2db2cd92078dcb67944c25263507f61bda479a4_00000000_030832a8
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 607909b2-964b-43aa-b772-2dbaaad25e8d
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
    3-3-2019 15:49	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Niet beschikbaar
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 80020
    P3: ff
    P4: e8
    P5: fffff8061a6a765c
    P6: 10_0_17763
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\030319-5828-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-9515-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30E3.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30E4.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3102.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3113.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_57c67b283f3b59b4a6376f482888891c258d22ab_00000000_cab_0a143151
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: b6e2ac3c-241a-4043-bd6d-0d07125c6bcc
    Report Status: 2049
    Hashed bucket: 
    Cab Guid: 0
    3-3-2019 15:49	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Niet beschikbaar
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 80020
    P3: ff
    P4: e8
    P5: fffff8061a6a765c
    P6: 10_0_17763
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\030319-5828-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-9515-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30E3.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30E4.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3102.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3113.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_57c67b283f3b59b4a6376f482888891c258d22ab_00000000_03083112
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: b6e2ac3c-241a-4043-bd6d-0d07125c6bcc
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
    2-3-2019 14:47	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Niet beschikbaar
    Cab Id: 0
    
    Problem signature:
    P1: c9
    P2: 24d
    P3: fffff8064cfcac9a
    P4: ffffaf85460792f0
    P5: 0
    P6: 10_0_17763
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\030219-5468-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-9109-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3018.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3029.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3037.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3048.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c9_5bafadae11cfd28949e858f7e6bd18e1f7892e1_00000000_cab_10103095
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: a6ad3fcc-0ae9-4594-86cb-37bcabc8c41b
    Report Status: 2049
    Hashed bucket: 
    Cab Guid: 0
    2-3-2019 14:47	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Niet beschikbaar
    Cab Id: 0
    
    Problem signature:
    P1: c9
    P2: 24d
    P3: fffff8064cfcac9a
    P4: ffffaf85460792f0
    P5: 0
    P6: 10_0_17763
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\030219-5468-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-9109-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3018.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3029.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3037.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3048.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c9_5bafadae11cfd28949e858f7e6bd18e1f7892e1_00000000_03083047
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: a6ad3fcc-0ae9-4594-86cb-37bcabc8c41b
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
    Code:
    Name	[00000002] Realtek PCIe GbE Family Controller
    Adapter Type	Ethernet 802.3
    Product Type	Realtek PCIe GbE Family Controller
    Installed	Yes
    PNP Device ID	PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_15\0AE7A5C28570000000
    Last Reset	3-3-2019 16:49
    Index	2
    Service Name	rt640x64
    IP Address	192.168.178.186, fe80::f4e2:292e:30f2:2501
    IP Subnet	255.255.255.0, 64
    Default IP Gateway	192.168.178.1, fe80::1aa6:f7ff:fe95:23b0, fe80::9ade:d0ff:fe5d:f973
    DHCP Enabled	Yes
    DHCP Server	192.168.178.1
    DHCP Lease Expires	3-3-2019 17:49
    DHCP Lease Obtained	3-3-2019 16:49
    MAC Address	‪70:85:C2:A5:E7:0A‬
    I/O Port	0x0000F000-0x0000FFFF
    Memory Address	0xF7504000-0xF7504FFF
    Memory Address	0xF7500000-0xF75FFFFF
    IRQ Channel	IRQ 4294967270
    Driver	c:\windows\system32\drivers\rt640x64.sys (10.28.615.2018, 1,09 MB (1.138.000 bytes), 5-2-2019 20:23)
    Code:
    rt640x64	Realtek RT640 NT Driver	c:\windows\system32\drivers\rt640x64.sys	Kernel Driver	No	Manual	Stopped	OK	Normal	No	No
    Code:
    rt640x64.sys
    	
    Realtek NICDRV 8169 PCIe GBE Family Controller driver
    	
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
    Last edited by zbook; 03 Mar 2019 at 15:46.
      My Computer


  6. Posts : 800
    Windows 10 Home x64
       #56

    Good find.

    I spotted this in post #11:

    And I installed for Realtek NIC:
    0028-Install_Win10_10028_08222018.zip
    "RTL8169SC(L) Software" RTL8169SC(L) Software - REALTEK
    Win10 Auto Installation Program (SharedID:1152921504607523118 SId:1152921504627770051)


    Is this truly the latest driver (for this card) - 10.028 (2018/08/23)? I'm on 10.032 myself (2019/02/01).

    Realtek PCIe FE / GBE / 2.5G / Gaming Ethernet Family Controller Software - REALTEK
      My Computers


  7. Posts : 93
    Microsoft Windows 10 Professional (x64)
    Thread Starter
       #57

    Hi,

    I uninstalled the Realtek driver version 10.028.0615.2018, and installed the version Realtek version 10.032.1206.2018

    I created a new restore point, and then I turned driver verifier on.

    After restarting my computer, it wouldn't boot into windows.
    I watched a black screen with the cirkeling dots for 10 minutes: https://drive.google.com/open?id=1qz...BOl24X1MrHp3wz

    I pressed the reset button, and again watched a black screen with the cirkeling dots for 15 minutes.
    After again pressing the reset button, windows started automatic recovery. It suggested to just reboot first. I did that, but got a blue screen with the stopcode "PAGE FAULT IN NONPAGED AREA". what failed: Cl.dll
    https://drive.google.com/open?id=14O...dk5jsrO1sWVL5E

    I pressed reset button, windows started automatic recovery, and I manually restored windows to the lastest restore point.

    I ran BETA collector. No dmp file was present.
    Attachment 226281
      My Computers


  8. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #58

    Using Everything search for: PoW32kWatchdog-20190304-2126.dmp
    Zip the file > post a share link into the thread using one drive, drop box, or google drive

    Code:
    Name                             LastWriteTime     Size (MB)
    ----                             -------------     ---------
    PoW32kWatchdog-20190304-2126.dmp 4-3-2019 21:26:56     534,9


    For Windows driver verifier customized settings the number of simultaneous tests can be modified.

    For the next use start with the three customized tests in this link:
    Enable and Disable Driver Verifier in Windows 10 | Tutorials

    If there are no BSOD then increase the number of simultaneous tests by three to four per hour up to the nineteen simultaneous tests in this link:
    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

    The goal using this tool is to perform all of the different types of tests on the drivers.
    One or more of the drivers may be stressed too much by one or more of the tests until the driver is identified and replaced.
    Some tests may need to remain unchecked while others are checked.
    So the three to four tests that were added can be unchecked while another group is checked.
    Over the 48 hour period all of the non-Microsoft drivers should be exposed to the nineteen different tests.
      My Computer


  9. Posts : 93
    Microsoft Windows 10 Professional (x64)
    Thread Starter
       #59
      My Computers


  10. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #60

    There were no misbehaving drivers seen in the PoW32kWatchdog dump file.

    Use windows driver verifier by increasing the number of simultaneous tests to generate new dump files.
      My Computer


 

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